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The Alana Hotel Malang
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The Alana Hotel Malang
Hotels
8.8
Impressive
From 456 verified guests reviews
In the Area
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Jl Ahmad Yani 12 Blimbing Malang , Blimbing, Malang, Jawa Timur, Indonesia, 65125
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Alana Hotel Malang
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Jl Ahmad Yani 12 Blimbing Malang , Blimbing, Malang, Jawa Timur, Indonesia, 65125
Discover More About The Alana Hotel Malang
Location
The Alana Hotel Malang is a hotel in a good neighborhood, which is located at Blimbing.
About The Alana Hotel Malang
From business event to corporate gathering, The Alana Hotel Malang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Alana Hotel Malang, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Alana Hotel Malang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Alana Hotel Malang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Alana Hotel Malang.
All facilities in The Alana Hotel Malang
Bar, Cafe and Lounge
Functional Hall
Lobby
Exterior
Others
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Outdoor pool
- Spa
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
Transportation
- Airport transfer
- Valet parking
Family-friendly Facilities
- Children pool
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in The Alana Hotel Malang
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Extra Breakfast
Accommodation charges IDR 125,000/guest for extra breakfast.
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General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at The Alana Hotel Malang | 152 |
Number of floors in The Alana Hotel Malang | 11 |
Another facilities in The Alana Hotel Malang | Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in The Alana Hotel Malang
What are available facilities at The Alana Hotel Malang?
There are top facilites at The Alana Hotel Malang such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Alana Hotel Malang?
The standard check-in time at The Alana Hotel Malang is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in The Alana Hotel Malang
Overall Rating & Reviews
From 456 verified guests reviews
8.8
Impressive
Fantastic
247
Very Good
140
Satisfying
31
Average
38
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Category
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Language
English
Show Reviews with Photos
D***y
This is a guest profile.
10
/ 10
06 Nov 2024
the hotel is very modern but have a family friendly feels, and also the staff is very very friendly and helpful
1 liked this review
Accommodation's Reply
13 Nov 2024
Dear Valuable Guest, Thank you for your lovely feedback. We're delighted to hear that you found our modern design welcoming and family-friendly. Our team takes pride in providing warm and helpful service, and we're glad it made a difference in your stay. Looking forward to welcoming you and your family back soon. Warm regards, The Alana Hotel Malang
R***i
This is a guest profile.
Leisure
10
/ 10
14 Oct 2024
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Accommodation's Reply
26 Oct 2024
Dear Valued Guest, Thank you for your positive rating. We greatly appreciate your review and are pleased to know that you enjoyed your stay at The Alana Hotel Malang. We always strive to provide the best service to each of our guests. If there is anything in particular that you liked or suggestions for improvement, we would love to hear from you. We look forward to welcoming you back in the future. Thank you again. Warm regards, The Alana Hotel Malang.
V***r
This is a guest profile.
10
/ 10
01 Oct 2024
Good hotel for family trip and couple.
3 liked this review
Accommodation's Reply
03 Oct 2024
Dear Valued Guest, Thank you for your kind feedback. We're glad to hear that you found our hotel suitable for both family trips and couples. We strive to create a welcoming and enjoyable experience for all our guests. We hope to have the pleasure of welcoming you back on your next visit. Warm regards, The Alana Hotel Malang.
DK
Dzulfiqar K.
7.2
/ 10
25 Aug 2024
Very noisy if you stay at the third floor, the noice is coming from outside.
1 liked this review
Accommodation's Reply
05 Sep 2024
Dear Mr. Dzulfiqar K, Thank you for your feedback. We're sorry to hear that noise from outside affected your stay on the third floor. We appreciate you bringing this to our attention and will look into ways to improve soundproofing. Should you stay with us again, feel free to request a quieter room, and we'll do our best to accommodate you. We hope to welcome you back for a more peaceful stay in the future. Warm regards, The Alana Hotel Malang.
CR
Calvin R. H.
Business travel
7.1
/ 10
13 Aug 2024
Walls are thin: You can hear evrything in night from a neighbor. Cafe price is out of date. Meals in restaurant are worst, its look like not fresh and been a long time.
1 liked this review
Accommodation's Reply
21 Aug 2024
Dear Mr. Calvin are. H, Thank you for your detail feedback given to us. We apologize for any inconvenience you may have experienced, especially regarding the noise from the next room and the quality of food in our restaurant. Your feedback is valuable, and we had immediately review and update the menu and prices at the cafe and ensure the food served is always fresh. We will also consider improvements to reduce noise between rooms. Thank you for letting us know, and we hope to provide an even better experience on your next visit. Warm regards, The Alana Hotel Malang.
Oktavia M.
Business travel
9.4
/ 10
22 Jul 2024
Hotel room was nice and cozy. Bed was comfy, the TV is big and connected to wifi, youtube, netflix, etc. They provide hairdryer in the bathroom and provide you mini fridge in room. Staff service is friendly and great. Access to the hotel is easy, however they don't have much space for parking, so you have to take the valet. It will take you around 5mins to take your car from the valet parking.
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+2
Photos
2 liked this review
Accommodation's Reply
25 Jul 2024
Dear Mrs. Oktavia M, Thank you for your detailed feedback. We're delighted to hear that you enjoyed our cozy and well-equipped rooms, including the comfortable bed, large TV with streaming services, and in-room amenities like the hairdryer and mini-fridge. We're also pleased to know that you found our staff friendly and the service great. We apologize for any inconvenience caused by the limited parking space and the need for valet service. Your feedback helps us understand areas where we can improve. We appreciate your understanding and hope to welcome you back for another pleasant stay in the future. Warm regards, The Alana Hotel Malang.
N***a
This is a guest profile.
8.5
/ 10
19 Jul 2024
Good place, and very cozy. Overall it was good experience.
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Accommodation's Reply
25 Jul 2024
Dear Valued Guest, Thank you for your kind words. We're thrilled to hear that you found our place good and very cozy. We're glad you had an overall positive experience, and your satisfaction is our top priority. We look forward to welcoming you back for another great stay. Warm regards, The Alana Hotel Malang.
F***Q
This is a guest profile.
9.1
/ 10
03 Jul 2024
A lovely new hotel with modern design located in a dynamic area with easy accessibility to the main road in Malang. Easy online registration for check-in that made process more efficient. Excellent view of Masjid Sabilillah from higher floors. Hi-tech use of Google nest in room to turn on music or to contact receptionist. Good selections of items in room-service menu although slightly pricey. Housekeeping could be better especially in cleaning the bathroom. Great service from friendly and helpful staff. There is a cafe next to the reception area but haven't tried their coffee. Highly recommended option of staying at Malang.
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2 liked this review
Accommodation's Reply
04 Jul 2024
Dear Valued Guests, Thank you for your wonderful review. We're thrilled to hear that you enjoyed our modern design and convenient location. It 's great to know that the online check-in process made your arrival smoother and that you appreciated the excellent view of Masjid Sabilillah from your room. We're glad you found the Google Nest feature useful for controlling music and contacting the receptionist. Your positive feedback on our room-service menu and friendly staff is much appreciated. We apologize for any shortcomings in the housekeeping service and will work on improving this aspect, especially in bathroom cleanliness. We hope you get a chance to try our coffee during your next visit. Thank you for recommending us as a top choice for staying in Malang. We look forward to welcoming you back soon! Warm regards, The Alana Hotel Malang.
Y***a
This is a guest profile.
Business travel
6.1
/ 10
03 Jul 2024
Room sound proof especially is disaster, limited parking lot.
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Accommodation's Reply
04 Jul 2024
Dear Valued Guests, Thank you for your feedback. However, we regret the inconvenience you experienced with the room soundproofing and limited parking lot. We understand the importance of a quiet environment and adequate parking for our guests. Please to know that we are taking your comments seriously and work on improving these aspects. We hope to have the opportunity to welcome you back and provide you with a better experience. Thank you for sharing your thoughts. Warm regards, The Alana Hotel Malang.
GN
Gregory N. K.
9.4
/ 10
02 Jul 2024
The staff are super nice and helpful. The room was clean and cozy. Didn't get the chance to try their breakfast, but will definitely comeback. The only downside is the parking lot is lil bit mess.
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Accommodation's Reply
04 Jul 2024
Dear Mr. Gregory and. K, Thank you for your kind review. We're thrilled to hear that our staff made such a positive impression on you and that you found the room clean and cozy. We do apologized to hear about your experience with the parking lot and appreciate your feedback on this matter. We are truly considering this for the future better. We look forward to welcoming you back and hope you get to enjoy our breakfast next time. Warm regards, The Alana Hotel Malang.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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