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The Sakala Resort Bali - All Suites
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The Sakala Resort Bali - All Suites
Resorts
Preferred Partner
8.4
/10
Very Good
885 reviews
What Guests Say About Their Stay
Ambiance (4)
Soundproof (4)
Bedroom (4)
Bathroom (4)
Pandu I. N.
8.5
/ 10
The room was spacious, clean, huge bathroom with bath tub. Very comfy bed, with great bedding. But... My room was so far away from lobby, it is not just far, but really far away.. it was underground with no view, and the color chosen for interior was too dark, so it have a gloomy ambience.. The hotel is not exactly beachfront, we have to go across the road to reach the beach. They have a beach club with beachfront pool there. If you want a more luxurious stay, you should stay at the poolside room, they have direct access to the pool. They have 2 pool, one is really big at the center of the hotel, circling the poolside room, and smaller one at the beach club across the hotel room
shajan j.
8.5
/ 10
It had an amazing experience and we were in the villas and it is absolutely gorgeous, privacy and comfort.
david s.
9.7
/ 10
This hotel have a good ambience. Perfect for honeymoon or even bring your family together. Sakala also have great breakfast. There's a lot of variant style for breakfast and of course with a good taste.
Ineke H.
9.4
/ 10
We love the spacious room and the comfortable pillows and bed . All are great and just 5 minutes walk from watersports at benoa beach, great stay at TSRB
Ridwan m.
8.5
/ 10
This place is very good. You have to try this guys!!!
In the Area
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Jalan Pratama No. 95, Tanjung Benoa, Nusa Dua, Badung, Bali, Indonesia, 80363
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Top picked by Family with children
Award-Winning Beach Club
Modern Design
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Available Room Types in The Sakala Resort Bali - All Suites
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Per room per night (incl. taxes & fees)
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Jalan Pratama No. 95, Tanjung Benoa, Nusa Dua, Badung, Bali, Indonesia, 80363
Discover More About The Sakala Resort Bali - All Suites
The Sakala Resort Bali - All Suites
Hotel Overview
Introduction to The Sakala Resort Bali - All Suites
The Sakala Resort Bali CHSE Certified offers a luxurious stay on the southeastern coast of Bali, combining modern elegance with traditional Balinese elements. The resort features extensive outdoor pools, a spa, a fitness center, and several dining options, perfect for a relaxing getaway.
Location of The Sakala Resort Bali - All Suites
Situated in Tanjung Benoa, the resort is a short distance from the beachfront, with easy access to Sakala Beach Club and nearby Samuh Beach House, offering a variety of water sports and scenic views.
Room Options and Pricing
Types of Rooms Available at The Sakala Resort Bali - All Suites
The Sakala Resort Bali offers a variety of spacious suites to suit different needs, from the Deluxe Suite Pool View, featuring a kitchenette and balcony, to the Family Suite with 2 Bedrooms, perfect for larger groups. For those seeking luxury, the Family Suite Balcony Pool View and the expansive Private Pool Suite provide additional amenities like private pools and terraces. Each room is designed with modern comforts, including air conditioning, microwaves, and separate dining areas.
What is the Price Range for Rooms at The Sakala Resort Bali - All Suites?
Room rates at The Sakala Resort Bali vary depending on the type of suite and amenities. Prices start from approximately USD 146.57 per night for the Deluxe Pool View Suite and can go up to USD 297.64 for the Family Suite with Balcony and Pool View. Rates are typically inclusive of breakfast but may exclude taxes and fees.
Are there Special Offers or Packages Available at The Sakala Resort Bali - All Suites?
Guests can enjoy significant discounts of up to 54% off room rates when booking certain non-refundable packages. The resort also offers promotions like complimentary breakfast for one person with select bookings. Be sure to check for exclusive deals on Traveloka to earn more points for future stays.
Amenities and Services
What Amenities Does The Sakala Resort Bali - All Suites Offer?
The Sakala Resort Bali - All Suites is fully equipped with a variety of amenities for a comfortable and luxurious stay. Guests can enjoy two outdoor pools, a private beach, fitness center, and a spa for relaxation. For families, there’s a kids club, a children's pool, and supervised childcare services. The resort also provides hotel services like a concierge, 24-hour reception, laundry, and luggage storage. Business travelers are catered to with meeting facilities, conference rooms, and a business center, while transportation needs are covered by airport transfer, area shuttles, and valet parking. WiFi is available throughout the resort, making it easy to stay connected.
Dining Options at The Sakala Resort Bali - All Suites
The resort offers an array of dining options, including a buffet breakfast, à la carte meals for lunch and dinner, and several bars including a beach bar and poolside bar. Guests can enjoy international cuisine at the Sakala Beach Club or experience Asian delights at the restaurant by the main pool. For a more luxurious experience, try the specialty restaurant, "The Terrace," serving Royal Indonesian cuisine.
Does The Sakala Resort Bali - All Suites Offer Any Unique or Luxury Services?
The resort provides unique services such as a private beach area at Samuh Beach House, equipped with sun loungers, towels, and a beach bar. Guests can also enjoy the resort's beach cabanas and exclusive gala dinners. The spa offers massages and other treatments, perfect for those seeking a relaxing escape, while pool cabanas provide additional privacy and comfort.
Location and Nearby Attractions
Major Landmarks Near The Sakala Resort Bali - All Suites
Tanjung Benoa Beach
– A hub for water sports and family-friendly beach activities, just 340 meters away.Pelabuhan Benoa
– The main port offering boat tours and marine excursions, located 2 km from the resort.Bali Nusa Dua Convention Center
– A major venue for international events, 4.14 km away.Ngurah Rai International Airport
– The nearest airport, just 6.06 km from the resort.Nusa Dua Water Blow
– A natural rock formation that creates stunning ocean sprays, perfect for sightseeing.
What Are the Transportation Options to The Sakala Resort Bali - All Suites?
Guests can easily access the resort via airport transfer services, which are available for a surcharge. The resort also offers a free shuttle service to nearby beaches like Samuh Beach House. For local exploration, guests can rent bicycles or use taxis, which are readily available in the area. Valet parking and secure parking are also provided for those driving their own vehicles.
How Far is The Sakala Resort Bali - All Suites from the Airport or Train Station?
The Sakala Resort Bali - All Suites is located approximately 6.06 km from Ngurah Rai International Airport, making it a convenient 15-20 minute drive. As Bali does not have a train station, guests rely on airport transfers or other local transportation methods to reach the resort.
Guest Experience
How is the Overall Guest Experience at The Sakala Resort Bali - All Suites?
Guest experiences at The Sakala Resort Bali - All Suites are generally positive, with many praising the spacious and clean suites, exceptional service from staff, and enjoyable amenities such as the large swimming pool and beach club. However, some areas, like the beach club’s facilities and room maintenance, could benefit from improvements. Overall, guests appreciate the resort's hospitality, cleanliness, and relaxing atmosphere, often planning to return.
Is The Sakala Resort Bali - All Suites Suitable for Families?
Yes, the resort is highly suitable for families, with guests frequently mentioning family-friendly amenities such as a kids club, spacious rooms, and dedicated staff who ensure children have enjoyable activities. The resort also offers a shuttle service to a nearby beach suitable for kids’ activities.
Is The Sakala Resort Bali - All Suites Pet-Friendly?
The reviews do not mention any pet-friendly services, so it is advisable to confirm directly with the resort regarding their pet policy.
Accessibility
Is The Sakala Resort Bali - All Suites Wheelchair Accessible?
Yes, The Sakala Resort Bali - All Suites is wheelchair accessible and offers various features for guests with disabilities.
What Accessible Features Does The Sakala Resort Bali - All Suites Provide?
The resort provides accessible bathrooms, parking, and paths of travel. In-room accessibility is also available, ensuring a comfortable stay for guests with mobility needs. Wheelchair access is available in key areas like restaurants and public facilities.
Nearby Dining Options
Restaurants or Cafes Near The Sakala Resort Bali - All Suites
Sakala Beach Club
– Jl. Pratama No.95, Tj. Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, IndonesiaGlaze Restaurant
– Jl. Pratama, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, IndonesiaDepot Bas
– Jl. Pratama No.101, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, IndonesiaCoco Bistro Tanjung Benoa
– Jl. Pratama, Tanjung, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, IndonesiaCocos Restaurant
– Jl. Pratama No.70, Tj. Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonesia
Nearby Activities and Entertainment
What Activities Can You Enjoy Near The Sakala Resort Bali - All Suites?
Tanjung Benoa Water Sports
– Just 340 meters away, guests can engage in thrilling water sports like jet skiing, parasailing, and banana boat rides.Sakala Beach Club
– Only 171 meters from the resort, this beachfront club offers a relaxing atmosphere with an infinity pool, sun loungers, and international cuisine.Pelabuhan Benoa
– Located 2 km away, this harbor is a great spot for exploring Bali’s marine life through boat trips and cruises.Bali Nusa Dua Convention Center
– Situated 4.14 km away, this venue hosts international conferences and events.Ngurah Rai International Airport
– The resort is conveniently located just 6.06 km from Bali's main airport, making it easy to access.
Are There Any Popular Events or Festivals Near The Sakala Resort Bali - All Suites?
Tanjung Benoa hosts various cultural events and beach festivals throughout the year, celebrating Balinese traditions and water sports. Additionally, the nearby Bali Nusa Dua Convention Center regularly holds international conferences, exhibitions, and entertainment events, attracting visitors from all over the world.
Local Insider Recommendations
Hidden Gems Near The Sakala Resort Bali - All Suites
Samuh Beach House
– A serene beach destination perfect for swimming and relaxing, just a 7-minute shuttle ride away.Turtle Conservation and Education Center
– Learn about sea turtle conservation efforts and interact with rescued turtles.Nusa Dua Water Blow
– A natural attraction where ocean waves crash against cliffs, creating spectacular splashes.Geger Beach
– A quiet, lesser-known beach ideal for swimming and sunbathing.Pasifika Museum
– A cultural gem featuring art from all over the Asia-Pacific region, located in Nusa Dua.
Best Local Experiences Near The Sakala Resort Bali - All Suites
Visitors can immerse themselves in local Balinese culture by visiting nearby temples or participating in traditional ceremonies. The nearby beaches, like Tanjung Benoa, offer not only water sports but also a chance to relax and enjoy Bali’s coastal beauty.
Where to Shop Near The Sakala Resort Bali - All Suites?
- Circle K Mumbul Nusa Dua: 6674+933, Jl. Bypass Ngurah Rai, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonesia.
- Bali Collection Shopping Center: Jalan By Pass Ngurah Rai,Mumbul ,Nusa Dua,Jimbaran Kuta Selatan, 658R+753, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonesia.
- Hardy's Nusa Dua Plaza: 56XJ+22F, Jl. Kw. Nusa Dua Resort, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonesia.
- Pepito Express Benoa: Jl. Pratama No.34, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonesia.
- Kuta Art Market: Jl. Kuta Art Market No.18, Kuta, Kec. Kuta, Kabupaten Badung, Bali 80361, Indonesia.
Best Times to Visit
What Are the Best Times to Stay at The Sakala Resort Bali - All Suites to Avoid Crowds?
The best times to stay at The Sakala Resort Bali to avoid crowds are during the low season, typically from January to March and September to November. These months offer a more relaxed atmosphere, with fewer tourists and more availability for rooms and activities
Booking Information
How to Book a Room at The Sakala Resort Bali - All Suites Online?
You can easily book a room at The Sakala Resort Bali - All Suites through Traveloka. Simply visit the Traveloka website or app, search for the resort, select your preferred room type, and complete the booking process for a hassle-free experience.
To make your trip even more convenient, book your tickets and accommodations through Traveloka. With Traveloka, you can find the best deals on any tickets, nearby hotels, flights and more tourist attractions. Plus, you can read reviews and get travel tips to ensure you make the most of your visit. Start planning your adventure today with Traveloka and enjoy a hassle-free memorable trip!
All facilities in The Sakala Resort Bali - All Suites
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Beach Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Fullboard without drinks
- Fullboard with non-alcoholic drinks
- Gala dinner
- Gluten-free meals
- Halfboard without drinks
- Halfboard with non-alcoholic drinks
- Hot breakfast
- Late riser breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Dietary menu
- Vegetarian meal
Things to Do
- Barbecue
- Beach cabanas
- Beach sun loungers
- Beach towel
- Beach umbrella
- Children play area
- Entertainment for adults
- Entertainment for children
- Fitness center
- Garden
- Health club
- Massage
- Outdoor facilities
- Outdoor pool
- Pool cabanas
- Pool sun loungers
- Private beach
- Private beach nearby
- Solarium
- Spa
- Sun loungers
- Poolside bar
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Porter
- Tours
- Wedding service
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Clothes dryer
- Connecting rooms
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Recreation room
- Rooftop terrace
- Smoking area
- Terrace
Public Facilities
- Parking
- Coffee/tea in lobby
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Separate shower and tub
- Shower
- TV
Transportation
- Airport transfer
- Area shuttle
- Beach shuttle
- Bicycle rental
- Bicycle storage
- Garage
- Bus/truck parking
- Secure parking
- Shopping center shuttle
- Valet parking
Sports and Recreations
- Banana boat
- Beach volleyball
- Diving
- Fitness center
- Horse riding
- Jet ski
- Snorkeling
- Volleyball
- Waterskiing
- Water sport
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Theatre/auditorium
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Kids and Pets
- Babysitting with surcharge
- CRIBS
- Daycare center
- Highchairs
- Supervised childcare
Family-friendly Facilities
- Kids club
- Children pool
Connectivity
- Internet point
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Sakala Resort Bali - All Suites
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Same Credit Card used for booking as a deposit for incidentals (IDR 500,000 per night per room). Please bring the required documents in hard copy.
Upon check-in, you are required to bring If you require Honeymoon or Anniversary set up; you need to present a recent original proof . Please bring the required documents in hard copy.
Upon check-in, you are required to bring Same Credit Card used for booking as a deposit for incidentals (IDR 500,000 per night per room). Please bring the required documents in hard copy.
Upon check-in, you are required to bring If you require Honeymoon or Anniversary set up; you need to present a recent original proof . Please bring the required documents in hard copy.
General Check-in Instructions
You will be required to present a valid government-issued identification at check-in, along with credit card deposit to cover incidentals. Special requests may depend on hotel's availability at check-in and may be subject to an extra fee. Hotel will charge an additional fee for the set up of sofa-bed for an extra person regardless of the age.
Present a Credit Card and provide deposit upon Check-in, is required for incidental charges
Early Check-In (before 3pm) or Late Check-Out (before 12noon) is strictly subject to availability; additional charges (50% of daily rate) and a maximum of 3 hours before or after regular times.
Present a Credit Card and provide deposit upon Check-in, is required for incidental charges
Early Check-In (before 3pm) or Late Check-Out (before 12noon) is strictly subject to availability; additional charges (50% of daily rate) and a maximum of 3 hours before or after regular times.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Sakala Resort Bali - All Suites | 261 |
Number of floors in The Sakala Resort Bali - All Suites | 5 |
Another facilities in The Sakala Resort Bali - All Suites | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked questions about The Sakala Resort Bali - All Suites
What are available facilities at The Sakala Resort Bali - All Suites?
There are top facilites at The Sakala Resort Bali - All Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Sakala Resort Bali - All Suites?
The standard check-in time at The Sakala Resort Bali - All Suites is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Sakala Resort Bali - All Suites provide breakfast?
Yes, The Sakala Resort Bali - All Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Sakala Resort Bali - All Suites
8.4
Very Good
From 885 reviews
Provided by travellers on
Cleanliness
8.5
Room Comfort
8.6
Meal
8.2
Location
8.3
Service and Facilites
8.4
People often mention about The Sakala Resort Bali - All Suites
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Bedroom (11)
Ambiance (9)
Room Space (9)
Bathroom (9)
Surroundings (8)
Family Friendly (8)
Hotel Area (7)
Variety (7)
Staff Friendliness (6)
Wifi (6)
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Traveller Reviews The Sakala Resort Bali - All Suites
Number of reviews per page
20
40
Customer reviews
Raditya
Leisure
8.7
/10
Reviewed 30 week(s) ago
The hotel and facilities are good. It's just that the beach is too crowded with boats for water sports activities, and you have to cross the road to get to the road, so the hotel is not directly on the beach.
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5 people find it helpful
Accommodation's Reply
08 Oct 2024
Thank you for your review! 😊 We understand that the beach location may not be entirely up to your expectations. However, we would like to point out that our hotel layout is similar to many other hotels in Bali, including in the Kuta area, where there is a road between the rooms and the beach. However, we do have a great *beach club* where you can relax and enjoy the beach atmosphere. 🏖 Yes, the beach in front of the hotel is busy with water sports activities, which are very popular in this area, but we hope that our facilities can provide a pleasant experience nonetheless. Thank you again, and we look forward to welcoming you back! 🌴.
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T***w
Business
8.4
/10
Reviewed 33 week(s) ago
Overall it was satisfactory. Only the new booked rooms were all available after 19:00, only 1 was available when we arrived at 17:00.
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Accommodation's Reply
20 Sep 2024
Thank you very much for your review and also for your patience! 😊 We are glad to hear that you were generally satisfied with your stay at Sakala Resort. However, we sincerely apologize for the delay in preparing your room reservation. We understand how important your comfort is, and we will do our best to ensure this does not happen again in the future. 🙏. We hope to welcome you back with a more perfect experience on your next visit! 🌟 Thank you again for your understanding and see you again in the future! 😊.
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c***i
Leisure
8.0
/10
Reviewed 39 week(s) ago
Many corners of the bathroom are dirty. Cleaning is not detailed. The coffee machine on the 1st floor is broken. Very unpleasant breakfast. Too many people. Become one with hotel guests. Even though in the advertisement, the villa gets separate breakfast. The types of food are very less varied. And the food available is very ordinary.
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4 people find it helpful
Accommodation's Reply
09 Aug 2024
Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay, particularly regarding the cleanliness of the bathroom. This is certainly not the level of service we would like to have, and we will review with our housekeeping department what happened in your room, as we usually receive a lot of positive feedback regarding cleanliness. We appreciate that you brought to our attention the broken coffee machine; it was not dispensing enough water and needed to be serviced. Regarding breakfast, this is a very high occupancy period, so we encourage guests to consider the traffic flow signs that we have displayed in several areas of the hotel, so that guests know when the quieter times are and can enjoy breakfast more leisurely. Regarding the food variety, please let us know what items you would like to see… as we have a very large selection of Indonesian and Western dishes, and we are constantly adding more items based on constructive feedback from our guests. We understand how important all of these aspects are to our guests, and we will work hard to improve these areas. Please know that we value your feedback and hope that you will give us another chance to show you the true quality of our service. If you decide to return, we will be happy to personally ensure that your stay was wonderful. 🌟.
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D***h
Leisure
10.0
/10
Reviewed 41 week(s) ago
Very comfortable, and the location is very close to watersport. BEST!
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2 people find it helpful
Accommodation's Reply
20 Jul 2024
Thank you very much for your review! 🌟 We are happy to hear that you felt very comfortable during your stay and enjoyed our location close to watersport. BEST! 😊. We look forward to welcoming you back for an even more enjoyable experience! 🌴✨. Warm greetings, The Sakala Resort Bali Team 🌺.
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M***a
Leisure
9.7
/10
Reviewed 42 week(s) ago
The rooms are spacious and comfortable, the food is also delicious.
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Accommodation's Reply
20 Jul 2024
Thank you very much for your review! 🌟 We are very happy to hear that you enjoyed our spacious and comfortable rooms and delicious food. 😊. We hope to welcome you back for an even more enjoyable stay! 🌴✨. Warm greetings, The Sakala Resort Bali Team 🌺.
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Andriyanto
8.8
/10
Reviewed 42 week(s) ago
For dinner on the beach the price must be revised.
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Accommodation's Reply
15 Jul 2024
Warm greetings from Ra Inn Kemang, Thank you very much for taking the time and giving us an assessment and review which means a lot to us. We hope to welcome you to stay again at Ra Inn Kemang. Greetings, Ajeng-Corporate E-Commerce and Revenue Assistant Manager.
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Santi A. S.
6.8
/10
Reviewed 43 week(s) ago
The hotel is quiet, the beach in front of it is not cool, the main thing is to stay here, the rooms are decent even though the hotel is old but very clean, just staying here is very quiet..
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2 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you for taking the time to provide a review. We are sorry to hear that you were dissatisfied with some aspects of your stay at our hotel. We understand that the quiet atmosphere and the beach in front of the hotel do not match your expectations. We strive to provide a comfortable and calm atmosphere for our guests, but we understand that each guest's preferences may be different. We are happy to hear that you found our room clean, even though the hotel is old. Cleanliness is our top priority, and we thank you for your appreciation. Your input is very valuable for us to continue to improve the quality of services and facilities. We hope you will give us another chance in the future to provide a better experience. Warm regards.
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JE
JONI E. P.
Leisure
10.0
/10
Reviewed 43 week(s) ago
Overall Good place for bring family to this hotel, good breakfast and clean pool and many actifity near from water sport in benoa. Good.
1 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you very much for your positive review! 😊. We are very happy to hear that you feel comfortable bringing your family to our hotel. Delicious breakfast, clean swimming pool, and various activities around water sports in Benoa are the main attraction. We are happy that you enjoy all the facilities we offer. We hope to welcome you and your family back in the near future for an even more enjoyable experience. Warm regards.
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W***y
Leisure
9.1
/10
Reviewed 43 week(s) ago
The beach club need renovation especially shower Nd changing room but view is quite nice. Suite room with kitchen are spacious and clean.
1 people find it helpful
Accommodation's Reply
15 Jul 2024
Thanks for your review. The beach club changing rooms are rarely used because our guests usually prefer to change in their own rooms...but we will certainly look if any improvement is required. We thank you for your positive feedback about our suites with kitchenette, spacious and super clean.
DC
Dimas C.
Leisure
6.0
/10
Reviewed 43 week(s) ago
The first and second day the soap was not refilled and the dust was thick, suddenly the block under the shower fell, the AC couldn't be adjusted as needed, the technician left a screwdriver on the bed, plates and cutlery were not provided... Breakfast is ok, lots of variants.
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5 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you for providing a review of your experience. We apologize for the inconvenience you experienced while staying at our hotel. We are very sorry to hear that the soap was not refilled on the first and second days, and there was thick dust in the room. Regarding the barrier under the shower that fell and the AC that could not be adjusted as needed, we apologize for this incident. This is not our standard of service, and we will immediately follow up with the maintenance team to ensure something similar does not happen again. We also apologize that the technician left a screwdriver on the bed and that plates, spoons and forks were not provided. We are happy to hear that you enjoyed our breakfast with the variety provided. We always strive to provide the best experience for our guests, and your feedback is very valuable for improving our services. We hope you will give us the opportunity to improve your impression on your next visit. Don't hesitate to contact us directly if you have anything else to say or if you plan to stay again. Warm regards.
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F***a
Leisure
9.4
/10
Reviewed 44 week(s) ago
Staying with kids, so added an extra bed which turned out to be a sofa bed as big as a queen size bed. Nice. There is a mini kitchen and you can borrow cooking utensils from the hotel. The rooms are spacious, complete with amenities, there is an iron. Unfortunately, you can't adjust the AC temperature because it is programmed in the system.
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+4
Find this review helpful?
Accommodation's Reply
15 Jul 2024
Thank you for your detailed review! 😊. We're glad to hear that you enjoyed your stay and appreciated the spacious rooms, complete facilities and friendly staff. We are happy to know that your extra bed for the children is comfortable and that you found the kitchenette and cooking equipment provided very useful. Regarding the AC system, we apologize for any confusion caused. The AC temperature can actually be adjusted. If you need help with this at any time during your stay, our team is always on hand to ensure your comfort. ❄. Thank you again for your kind words, and we hope to welcome you and your family back soon! Warm regards,
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Fernando E.
Leisure
10.0
/10
Reviewed 45 week(s) ago
My Kiddos (5y. O) never forget the experience of the kids activities which have spacious room and importantly Miss Ari always accompany her for the kids activities. During Check in, Mr. Evan cater our family to the room giving brief information … what a nice welcoming. The Hotel provide shuttle to the shamu beach (10minutes distance) because in front of hotel there is beach not for kids activities like seminyak. There is bose sound system which can be connect into 3.5 mm jack (ask enginerring) Definitely will come back for holiday.
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2 people find it helpful
Accommodation's Reply
01 Jul 2024
Dear Fernando, we are happy to hear that your children had such a good time. As a matter of fact, we are a resort very children-friendly, not only because of our spacious rooms and facilities like the Kids Club...but also because of the friendliness of our staff. In particular Ari, leader of the Kids Club has regularly amazing reviews. Same like Evan from our Front Office team who provides the best welcomes.
Our beach is more suitable for watersports, but for that reason we have the privilege of a secondary swimmable beach at Samuh serviced by our scheduled free shuttle.
Indeed we are one of the few hotels with a in-room proper sound system that can be directly connected into a audio jack or you can use one of the connectors available in our lobby for newer devices without jack.
We look forward to see you back on your next holiday!!
K***y
Leisure
9.7
/10
Reviewed 48 week(s) ago
The first time staying at The Sakala was actually very pleasant. It's just that when checking out the req trolley at 11 am didn't come immediately, called 2x and said it was a waiting list, even though it was seen from the room balcony that the empty trolley was on standby in front of the lobby. Finally, I lifted my own suitcase from the elevator and went up the stairs because I was in a hurry to get to the airport. The check-in process was quite unpleasant, because I was given a twin bed, they said when I booked from Traveloka they didn't req a king bed. After I checked on the app, it turned out there was a req king bed. Eh, the officer said back - well, according to what the lady req so we checked the availability first - as a result, we waited 1.5 hours for check-in in the lobby and when we entered the room, it turned out there were still twin beds that were combined into one, for the middle bed the mattress was not perfectly flat and uncomfortable for small children 🤯 and one more thing, the req ashtray also took a very long time... until I walked alone to find the make up room officer to ask for an ashtray. For the rest, overall it was okay, no problems. There are plans to stay at Sakala again, hopefully it will be better than yesterday.
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1 people find it helpful
Accommodation's Reply
10 Jun 2024
Hello! 🌞. Thank you for sharing your experience staying at The Sakala Resort Bali. We are very happy to hear that overall, you were satisfied with your experience. 😊. We apologize for the inconvenience you experienced during check-out and check-in. We understand how important it is to make this process smooth, especially when you need to get to the airport quickly. We will immediately evaluate the trolley management system so that incidents like this do not happen again. We are also sorry to hear about the problems with king bed requests and long waiting times. We will strive to ensure that our communications are better in the future, and that special requests like this are handled better. Regarding ashtrays, we will also increase the responsiveness of our team. We really appreciate your feedback and will use this information to improve our services. We look forward to welcoming you back and providing even better experiences in the future. Warm regards, The Sakala Resort Bali Team 🌴✨.
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Yarmaniani M. M.
8.5
/10
Reviewed 51 week(s) ago
Suasana asri, tenang, nyaman, sesuai harapan untuk sebuah resort bagi kami yang sedang mengikuti kegiatan pelatihan sambil short getaway. Para staf sangat ramah dan menjawab kebutuhan dengan tanggap, variasi dan cita rasa makanan saat breakfast di restoran sesuai harapan (lebih baik lagi jika jam sarapan lebih awal (jam 6) agar lebih fleksibel bagi pengunjung yang kegiatannya diawali di pagi hari sesuai jam kerja). Kolam renang menyenangkan dengan staf-staf yang penuh perhatian. Kamar nyaman, jaringan internet mantap, dan kebersihan terpelihara. Fasilitas pendukung bagi yang membutuhkan tersedia (ada gym, ada private beach, beach club, sepeda, kegiatan-kegiatan menarik juga ditawarkan dengan informasi yang jelas).
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5 people find it helpful
Accommodation's Reply
20 May 2024
Hello Mrs. Yarmaniani Miliati! Thank you so much for your wonderful review! 🌞 We are very happy to hear that you enjoyed the beautiful, calm and comfortable atmosphere at our resort during your training activities and short holiday. It's great to know that our friendly and responsive staff can meet your needs. 😊. We appreciate your suggestions regarding breakfast times, and we would consider starting earlier to be more flexible for guests who have morning activities. We are happy that you enjoy the variety and taste of our food at breakfast. 🍽. Our pool and attentive staff are also likely to make your experience enjoyable, and we're pleased to hear that our comfortable rooms, great internet connection and maintained cleanliness met your expectations. 🌴. Thank you for mentioning our supporting facilities such as gym, private beach, beach club, bicycles and various interesting activities. We always try to provide clear information for guest comfort. We hope to welcome you back in the future for an even more enjoyable stay! Warm greetings, The Sakala Resort Bali Team 🌺.
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Harri F.
8.5
/10
Reviewed 53 week(s) ago
Kamar luas, kamar mandi bagus, hanya ac kurang dingin. Makanan enak bervariasi.
3 people find it helpful
Accommodation's Reply
05 May 2024
Thank you for sharing your experience staying at The Sakala Resort Bali. We're glad to hear that you enjoyed the spacious rooms and nice bathrooms, as well as the delicious variety of food. We apologize if the AC in your room is not as cool as expected. Our central chiller system is designed to condition the room to a temperature of 21 or 20 degrees Celsius, which is generally the comfort standard. It may be a good idea for us to inspect your room specifically to see if there are any particular issues that need to be addressed. We hope you will give us the opportunity to welcome you back and provide a more perfect experience. Please feel free to contact us directly if you have any special requests or questions for your next visit. Warm regards, The Sakala Resort team 🌴✨.
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J***s
Leisure
10.0
/10
Reviewed 53 week(s) ago
Very good stay at Sakala 👍.
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2 people find it helpful
Accommodation's Reply
05 May 2024
Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at The Sakala Resort Bali. 😊. We hope to welcome you back in the near future for an equally enjoyable experience. If there is anything we can do to help you with your next visit, please don't hesitate to contact us. Warm regards, The Sakala team 👍🌞.
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AI
Amalia I. S.
8.5
/10
Reviewed 54 week(s) ago
Swimming pool is big and very good. But the beach is not OK, we couldn't play at the beach and should use shuttle.
2 people find it helpful
Accommodation's Reply
05 May 2024
Hi Amalia, thank you for your review and your positive comment about our swimming pools. The stretch of sand on the beach in front of the hotel is cleaned every day by our staff but is more geared towards watersport activities. For that reason we have a second private beach venue just a few minutes away serviced by our free shuttle for those who want to swim.
Hope to see you back again!
RM
Rino M. Y.
9.1
/10
Reviewed 55 week(s) ago
I recently stayed at The Sakala Resort and had a pleasant experience overall. The hotel boasts a commendable design that exudes a modern and welcoming ambiance. The service provided by the staff was exceptional, with their attentiveness and willingness to assist making my stay all the more enjoyable. Furthermore, the rooms were impeccably clean, contributing to a comfortable and accommodating stay. While there were certainly many positives about my experience, one aspect that could be improved upon is the availability of TVs in all rooms. It was disappointing to find that not all rooms were equipped with this amenity, which may be an inconvenience for guests who expect this standard feature during their stay. Also, we booked the pool access suite rooms but they only allowed guests to use the pool until 7pm due to maintenance. This was a bit dissappointing. Some of the lights are off and they couldn't fixed it. One of the room has broken sliding door access to the bathroom. But overall with the help of their Duty Manager, Pak Edy, we were able to experience a memorable stay at this Resort. We'll be back again 😊.
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2 people find it helpful
BU
Budi U.
Staycation
9.4
/10
Reviewed 55 week(s) ago
Nusa Dua is an area that wants a vacation with a calm atmosphere, the hotel staff is very helpful and friendly, but for swimming at the beach I suggest going to Bali Collection with a shuttle bus, the beach is cleaner, because the front of the hotel is used for watersports, maybe the sea water is not so good for swimming. The hotel is clean, the rooms are very spacious and comfortable.
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7 people find it helpful
Accommodation's Reply
05 May 2024
Thank you for choosing The Sakala Resort Bali and sharing your experience. We are happy to hear that you enjoyed the tranquility of Nusa Dua and the service from our friendly and helpful staff. Regarding the beach in front of the hotel, it is true that the Tanjung Benoa area has historically been used more for watersport activities, and this can affect the water conditions for swimming. We ensure that the beach is cleaned every day for the comfort of our guests. However, for a better ocean swimming experience, we offer an alternative with our second beach venue in Samuh, which can be accessed by our free shuttle bus service. There, swimming in the sea is not only more comfortable, but you can also enjoy the available bar, sunlounges and shower facilities. We hope this information was helpful and we sincerely look forward to welcoming you back for more enjoyable experiences in the future. If there is anything we can do to make your next visit more perfect, please don't hesitate to contact us. Warm regards, The Sakala Resort Bali timt 🌴✨.
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Herri
10.0
/10
Reviewed 59 week(s) ago
All staff are friendly, the breakfast buffet is exceptional and delicious with a lot of option, the beach club is great, the swimming pool also very big, we enjoyed our stay here
2 people find it helpful
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