Yama Resort

Resorts

8.4

/10

Very Good

684 reviews

What Guests Say About Their Stay

Accessibility (21)
Staff Friendliness (21)
Bedroom (21)
Surroundings (20)
Monalisa T.
9.4
/ 10
best place for a quick family getaway from a crowded city. there's new playground spot for kids.. my twins had so much fun. the room was neat and clean. at night we kinda had quick "spa"at the small pool where we soaked our feet at the very hot spring water. it was so refreshing. will definitely recommend this place to friends and family. the breakfast was ok. there's few choices. the pool water was too hot though. the twins doesn't like it.
In the Area
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Lingkungan VII, Koya Tondano Selatan, Tondano Selatan, Minahasa, Sulawesi Utara, Indonesia, 95618

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Yama Resort is a good choice when you are visiting South Tondano. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Yama Resort

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Lingkungan VII, Koya Tondano Selatan, Tondano Selatan, Minahasa, Sulawesi Utara, Indonesia, 95618
Lobby Yama Resort
Lobby 2 Yama Resort

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Location


Staying at Yama Resort is a good choice when you are visiting South Tondano.

About Yama Resort

Not only located within easy reach of various places of interests for your adventure, but staying at Yama Resort will also give you a pleasant stay.

Whether you are planning an event or other special occasions, Yama Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Yama Resort.

From business event to corporate gathering, Yama Resort provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Yama Resort, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Yama Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Yama Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Yama Resort is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Yama Resort.

All facilities in Yama Resort

Swimming Pool Yama Resort
Swimming Pool
Entertainment Facility Yama Resort
Entertainment Facility
Fitness Center Yama Resort
Fitness Center
Functional Hall Yama Resort
Functional Hall
Lobby Yama Resort
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Mobile
  • Porter
  • Wedding service

Things to Do

  • Barbecue
  • Beach towel
  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor heated pool
  • Outdoor pool
  • Parasol
  • Picnic area
  • TV lounge

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area

Sports and Recreations

  • Basketball
  • Billiard
  • Cycling
  • Fitness center
  • Mini golf
  • Table tennis

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Valet parking

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Yama Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 150,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Yama Resort
88
Number of floors in Yama Resort
2
Another facilities in Yama Resort
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Yama Resort

What are available facilities at Yama Resort?
There are top facilites at Yama Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Yama Resort?
The standard check-in time at Yama Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Yama Resort provide breakfast?
Yes, Yama Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Yama Resort

8.4
Very Good

From 684 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.5

Location

8.6

Service and Facilites

8.6

People often mention about Yama Resort
All
Bedroom (25)
Staff Friendliness (21)
Taste (20)
Bathroom (18)
Hotel Area (17)
Ambiance (16)
Surroundings (15)
Variety (14)
Room Space (13)
Accessibility (12)
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Traveler Reviews Yama Resort

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40

Customer reviews

M***a
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Staycation
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9.7

/10

Reviewed 2 week(s) ago

The downside is that the room is not soundproof so you are really disturbed by noises from outside.
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R***d
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Leisure
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9.7

/10

Reviewed 6 week(s) ago

recommended for families, the atmosphere is suitable for healing because it is beautiful and cool, onzen hot spring pool.
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1 people find it helpful

Accommodation's Reply
21 Feb 2025
Warmest Greetings from us YAMA Resort Tondano. Thank you for your time for giving us a review. We're delighted that you've enjoy while you were stay at YAMA Resort Tondano, on behalf of our employee I would like to thank you for giving us a good review, we'll take your review as our consideration for us to keep and maintain our facilities and our services which given by our staffs and we will improve so in the future all the guests will feel the same experiences like what you've feel. Thank you for utilize out facilities as it should be especially out Onsen. Once again thank you for choosing YAMA Resort Tondano as one of your destination, we hope in the future we will welcome you again for the another amazing experiences or even more. Regards, YAMA Resort Tondano
R***d
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Leisure
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10.0

/10

Reviewed 6 week(s) ago

family recommended, calm atmosphere, and pleasant for healing
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2 people find it helpful

Accommodation's Reply
21 Feb 2025
Dear Honorable guest, Warmest greeting from YAMA Resort Tondano. Thank you for the Wonderful review that you given to us. On behalf of YAMA Resort Tondano I would like to thank to you because while you were in YAMA Resort Tondano you were really enjoyed and feel comfort, we really thank you because while your stay you and your family really utilize all of our facilities and use it as it should. Your review will be inform to all of out staff and management so we can still keep maintain or even to improve all of our facilities and all of our staff's services so all the guests that come to YAMA Resort Tondano will experience like what you've experienced. Once again Thank You very much for choosing us YAMA Resort Tondano as your destination, we hope in the future we will welcome you again on your next visit for another amazing experiences. Regards, YAMA Resort Tondano
R***o
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Leisure
icon-origin-TRAVELOKA

8.3

/10

Reviewed 7 week(s) ago

The room is dusty to the point of sneezing, there are ants/small animals even under the pillows and blankets, the table is also dusty. The food is varied with a fairly standard taste. The facilities outside the room are already damaged, dirty, and cannot be used. It needs serious attention from the management/owner about cleanliness and it would be even better if there was a cold water swimming pool.
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S***i
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Staycation
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8.3

/10

Reviewed 7 week(s) ago

Please improve the reviews that are still lacking.
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P***A
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Leisure
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8.8

/10

Reviewed 8 week(s) ago

comfortable and nice place. initially got a room with air conditioning not cold, called the receptionist and was offered to move rooms. after moving rooms, all facilities were running normally, the room was clean and comfortable. the food for breakfast was also quite tasty and complete.
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P***l
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7.0

/10

Reviewed 9 week(s) ago

Water is not too hot. Access road to the room
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Hernanto T.
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Leisure
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8.9

/10

Reviewed 10 week(s) ago

For the provision of drinking water in the room, it can be replaced with a tumbler and refills are provided, don't be limited to just 2 bottles of mineral water and the selling price of mineral water in restaurants is extraordinarily expensive (5x the normal price 🫣🫣🫣). Facilities in the room, bathroom, and those outside the room need to be maintained again.
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R***y
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Staycation
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6.3

/10

Reviewed 11 week(s) ago

The facility is broken. This is the 1st impression i get when i arrived in this Resort. It is a Resprt but why the facilities like this? I am so dissapointed because its very different with all picture they have in Social Media. Alsp the cleaness of the room need to be improve. I had dinner here for 5 persons. It takes more than 1 hour for food to coming out (its long wait). Also the Spaghetti Piccata taste very sweet (its not like the description in menu which is the ingredients with butter lemon sauce). The service was OK from staff, but the building is not representatif as a Resort.
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2 people find it helpful

Irma A. P.
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Staycation
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8.5

/10

Reviewed 11 week(s) ago

I always like to go to this hotel when I go home, but this time it was a bit uncomfortable, I couldn't sleep because my neighbors were so noisy, shouting until 2am, we complained to the hotel but the handling was slow.
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G***a
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Leisure
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7.3

/10

Reviewed 12 week(s) ago

The toilet door handle was broken, the toilet leaked, the white paint in the room was stained black so it looked dirty, when we had breakfast, a lot of it had been finished but it wasn't refilled, even worse, from the first time we entered the room for the parents (we used 2 rooms), the bed sheets were stained, maybe blood or something, but when we checked out, we were told there were stains on the sheets in my mother's room. Hello, my mother is 70 years old and has gone through menopause so it's impossible for her to get through her period. If you want to make a profit, don't trap consumers, we can report you to consumer protection
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Andi M. M.
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7.6

/10

Reviewed 17 week(s) ago

It's better to buy food outside or because the food is finished after 2 hours even though you order it directly at the restaurant.
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S***a
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Staycation
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8.8

/10

Reviewed 17 week(s) ago

First time staycation at Yama Resort. Alhamdulillah the kids are very happy and want to come back here. This is recommended because there is a hot water swimming pool, playground, mini zoo special for birds (hopefully more species can be added), the landscape can be used for cycling. Oh yeah there is a sauna, but unfortunately when I stayed there it was broken.. if possible, fix it as soon as possible!!! The staff is very friendly, for the cleanliness of the room.. after checking in I asked for it to be cleaned up, and the service was immediately fast, thank you.. Will come back here again🙏
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R***t
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Transit
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7.7

/10

Reviewed 18 week(s) ago

Over priced due poor food, rooms not sound proof, towels old needed rrplacement, and recptionist even try to cheat us on the refund of key deposit

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p***y
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Staycation
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10.0

/10

Reviewed 19 week(s) ago

Comfortable. Cozy. Good food. Beautiful view.

1 people find it helpful

A***y
icon-origin-TRAVELOKA

9.6

/10

Reviewed 20 week(s) ago

Nice, comfortable, good service, just pay more attention to the cleanliness of the towels and sheets.
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1 people find it helpful

N***n
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Staycation
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6.6

/10

Reviewed 21 week(s) ago

During check in, the staff were not very friendly, there was 1 woman and 1 man, I didn't have time to see their names. The wifi was on and off and hard to connect. During breakfast there were a lot of flies, I had time to tell the staff to use a food cover because I saw that the pudding had been approached by flies. Cleanliness was very lacking, everywhere could be smelled of cigarette smoke/butts. Even in the room that I chose Non Smoking, I could smell cigarette smoke coming in from who knows where. What was very unfortunate was when I arrived at the table near the billiard table there were butts lying around 🥹 is the cleaning service at this hotel that minimal? Hopefully the following will be better, but with an experience like this I have no intention of coming back here 😊 oh yeah, there was only 1 who seemed good, when checking out the FO Staff named Cherel was very friendly.
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2 people find it helpful

M***a
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Staycation
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10.0

/10

Reviewed 22 week(s) ago

Really like the building & interior design, very aesthetic ✨. Arriving there was immediately greeted with friendly security & a smooth check in process from the receptionist. Cosy room, good food, pool with hot water, everything was great. Staying here for just one day wasn't enough, so we'll definitely be back asap 🫶🏻.

1 people find it helpful

L***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

The place is comfortable, cool. And kid friendly. My baby is so happy to be there. Thank you Yama Resort
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1 people find it helpful

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Christina A.
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8.5

/10

Reviewed 24 week(s) ago

Staycation for 1 night with bestie is quite good, clean but unfortunately there are some items in the room that are not functioning properly. The bathroom door hinge does not work if opened from the inside. The interior of the room is aesthetic, quite spacious and has good lighting✨
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Exterior 4 Yama Resort

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