Good location (100m) to train station. Entry stairs are a problem with luggage. Breakfast service is spotty. Foods are not restocked.

Would like to have Gad a more comfortable bed. Good location next to the railway station.

Was centrally located

We were there for a night while traveling between destinations for business. The place was decent and the people were friendly. The rooms could’ve been cleaner. Overall a decent place for a short stay.

Good hotel, comfortable rooms, convenient location. My Wifi service was weak / non existent (but I didn't need it so didn't ask about it, I can't say if it's a hotel thing or a malfunction). Breakfast was below average compared to countries in rest of Europe (I haven't stayed in many Italian hotels).

The hotel is ok...convenient too, only a few minutes walk to the train station! It’s a very quiet hotel with a lovely pool, although they are renovating the pool area at the moment.

Good hotel, booked so we could avoid riding our motorbike in a thunderstorm. No issues with hotel, excellent breakfast but no a tourist town.

Very hot during summer and pool under construction (not on website when booked!!), manager refused to refund as did hotels.com and it was too late to relocate after arguing with hotels.com via chat.

Very attentive and caring staff. Great location! We have been there twice now!

The hotel was very nice. Well situated at the edge of Terni and close to rail and bus lines The staff was very helpful from reception to restaurant. We can absolutely recommend it

We were visiting family who live nearby. The hotel was OK for our needs and we have stayed there before, but the bed could be more comfortable and the air conditioning temperature does not get below 24 degrees celsius (Italians seem to think AC is bad for your back...). During the summer, in 44ºC weather, it is impossible to sleep. The receptionist controls the temperature of each room through a computer, but we asked several times for them to let us lower the thermostat in the room and the minimum we got was 23º₢. The hotel smells like cigarrette, but the rooms don't. The breakfast is pretty good, compared to your typical Italian breakfast of pastries only. The location is very convenient, near everything, including the train/bus station.

The hotel is conveniently located across the street from the train station. The staff was very helpful and friendly. We particularly enjoyed our breakfasts, the waitstaff was attentive and cheerful, the food was good, and the cappuccinos were the best I had on our trip to Italy. There were a couple of restaurants very close by—and the old city center was a short walk—so we had lots of good dining options and enjoyed walking through the old part of town. All and all we had a nice stay and would definitely stay there again. Although our room was large, complete with a couple of comfortable chairs to relax in at the end of the day, I would say the only weakness was that I did not find the bed to be very comfortable, it was very firm and the pillow quite flat. They were fairly full when we checked in and our room assignment was not the best: first floor with our only window directly over the trash and recycling bins. Although we did not have one of the better located rooms, it was clean and quiet and I would imagine the other rooms are much nicer. I would recommend this hotel for its convenient location and friendly staff.

a good location for a business stay Clean and tidy staff always friendly

I felt that this hotel should be more a three star than a four star. The room is big enough but the bed is awful - 2 single mattresses instead of 1 double one which was very uncomfortable and the bed made so much noise when you moved. The shower too was unsatisfactory. The location is central (close to the train station but also the main square) which is positive and the staff was fine.

Enjoyable stay but noisy being on the street, particularly very early in the morning, so sleep disturbed. Possibly better elsewhere in hotel. Friendly staff and adequate choice for breakfast. Had a lovely meal in restaurant connected to hotel, but a kilometre away. Also very enjoyable meal In the hotel on 5th floor, which had another owner. Pleasant surroundings generally.

Cool place. Old and outdated, but still a cool place

We had a great stay at Michelangelo Palace. The room was nice and very quiet and the breakfast was delicious. My son enjoyed the small outdoor pool as well. The location is great for shopping and right across the train station.

a nice little hotel close to center with free parking & wifi. good value

Just a great,clean hotel , wonderful staff, delicious breakfast & with a magnificent view of the most beautiful mountains like never seen before.

This hotel was rated a 4.1 out of 5 on Expedia; it is a two-star at MOST. The first room we were given was dirty, with smears on the walls and stains on the pillows. The second room was better, but by that point we wanted to get out of there asap. Breakfast was decent, and all the staff were very nice. Only book this place if you are looking to save money and don't mind a slightly melonchy atmosphere.