Ultimo Mulino Wellness Country Hotel

Extremely disappointed in this property. The advertisement on Expedia shows that there is a full service spa on site. There is no spa on site & there is no shuttle or transportation service offered by the spa or hotel to get there. To get a taxi to the spa would cost 80 euros… In addition other amenities that were disappointing or non-existent there was supposed to be opportunity for bike rental which the hotel never helped us set up, there was an onsite hot tub that was cold (!), there was no archery offered even though it’s listed. Other disappointments about our stay are there were no towels in our room when we arrived & we had to ask reception for them. There were black hairs (not ours) in our bidet, obviously the bathroom had not been cleaned. The reception was not helpful setting up a taxi for us for our departure and made us do it ourselves, they said they can’t help us because the leaving time was too early, so we need to call by ourselves to arrange it. The listing says reception is 24/7, but it’s not, they leave at 11pm and don’t arrive until 8am, so that is false information as well. The listing says soundproof rooms but they were not at all, we could hear everything in the halls and outside all night long. The whole entire stay was a complete waste of money and giant disappointment. One thing I will say is Sandra was the only nice party of our stay. Thank you to her for trying to be kind. Every other staff was not very friendly or helpful at all.

Run of the mill place that is an offshoot of the actual hotel 1 km away. The staff are hit very capable and generally struggle understanding and speaking Italian or English. It does not feel like a staffed hotel. At breakfast (not very good, especially the coffee) when I asked the lady there where the milk for the cereal was, first she didn’t understand, then she told me abruptly you ask for milk and then I give it to you, which is rude. The rooms are large, but have no charm and look dated, even though the facility was taken over just 2 years ago. The price charged is not justifiable. You need a car to go anywhere, as it’s off a white road off a road 8km from the nearest village.

Beautiful location and building. We had a great stay!

S

Great location for day trips around Chianti. Pool area was lovely (although the pool is not heated), and the lobby has a Wine Machine, where you can despense a variety of local wines at any time you choose! Breakfast had a good variety of tasty treats, fruit and veggies. The rooms were comforable, although the air conditioning is not super strong, and with not screens on the windows we were a bit warm at night. Overall terrific stay!

We had a very pleasant stay. Upscaled place with vintage vibes. Amazing views and excellent guest service.

This hotel is as charming as they come. We did not want to leave!!! Dinner in the restaurant was fantastic and the breakfast buffet was exactly what was needed. Would highly recommend!

The property is perfect to wind down, it’s quiet with beautiful views. Room was clean and spacious. Staff is friendly and helpful. By car you can easily reach the Chianti villages, perfect to visit the shops and have delicious food.

Lovely views and breakfast buffet was very nice. Great way to start the day. Friendly staff and comfortable room and bed. thank you!

I wanted to love this place but honestly it was pretty mediocre at best. There were definitely some nice aspects but in general I was dissatisfied. First and foremost, this hotel is split into two buildings located on opposite sides of the street. It should be mentioned that if you get the older building you should prepare to stay in an “updated” but largely outdated 500 year old building. Our hotel room was a dimly lit cave. The only window was one source located in a set of French doors that opened up to a patio that was located on a main walking path that multiple other guests used. Far from privat The exposed stone in the walls that should have made the room unique, and bursting with character instead made us feel claustrophobic and uncomfortable. The bathroom had no fan and no accessible window so ventilation was a constant problem. The ladies that ran the front desk were simultaneously both kind and unhelpful, with a mild attitude and pretentiousness. I would recommend they get added hands to help not only themselves but the overall experience for the guest as well. The clientele was rather bland and boring. Probably typical of a touristy wine town. It wasn’t all bad though. The grounds of the hotel were stunning and indeed very peaceful. The hot tub, sauna, and pool are wonderful and a very nice touch. I just don’t think I would return. 3/5

Lo staff è stato molto gentile. La struttura è un vecchio mulino ristrutturato immerso nella natura. Un location molto bella

Everything was fantastic. The only complaint I have is that our room was very hot and they could not adjust the heater. So we just had to deal with it.

Super stay with friendly staff and outstanding food. Would stay here again.

Idyllic!

Extremely helpful staff; beautiful property; good food; great setting.

Nice traditional hotel, lovely surroundings, attentive staff. Breakfast is good (not great) and rooms are good but bit dated. Fixing or replacing the AC wouldn't be a bad idea. Improving WiFi in the rooms neither as there's almost no mobile reception.

What a wonderful place! So charming! They had a restaurant on the grounds & we ate there the first night & the food was really good. Very quiet here. We had friends that stayed there 2 years ago & they told us about it. Everything was very clean. The breakfast has many choices. Cereal, pastries, fresh fruit, scrambled & hard boiled eggs, cheese, ham, coffee, tea, etc. I believe her name is Dashel, the woman who checked us in, was invaluable in the advice of where to go. She helped give us directions to get to Florence to return our rental, she was great! The lady that did breakfast was sweet & so was the waitress in the restaurant. I would highly recommend staying here!!

L’Ultimo Mulino is a perfect location for exploring Chianti. The hotel is well managed with courteous, knowledgeable help always available.Dada is a jewel employee and full of smiles, recommendations and overall love of life. Breakfasts were outstanding with very warm, personal service. Our accommodations were clean, comfortable, and charming. The restoration of this establishment is noteworthy and well done. We ate at their restaurant twice. Nearby Radda is delightful and packed with restaurants, stores, and helpful folks. Once it was great and once not so great. All in all we’d return if in Chianti. .

Lovely setting with friendly staff catering to our every need

We were welcomed with a drink and friendly conversation- the hotel is beautiful- the rooms are very clean - the surroundings are Tuscany at its very best- highly recommended