Marina Palace Hotel & Congress Hall

Hotels

6.8

/10

Pleasant

67 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
La squisita accoglienza ed uno staff premuroso! Ci siamo sentiti a casa. Ottimo rapporto qualità-prezzo. Ci viene voglia di tornarci presto!
Verified traveler
10.0
/ 10
Super hotel dans un village super charmant à recommander pour un voyage à catane excursions organisés par l'hôtel
miranda1
10.0
/ 10
Das Hotel liegt getrennt durch eine Einbahnstrasse direkt am Meer. Die Aussicht ist Fantastisch. Die Zimmer mit Meerblick haben eine riesen grosse Terrasse mit Sitzgelegenheit und Liegestühle. Die Poolanlage ist einfach aber zweckmässig gestaltet. Das Personal sehr freundlich und aufgeschlossen. Im dazugehörenden Restaurant haben wir sehr gut und für unsere Verhältnisse Preisgünstig gegessen. Wir empfehlen das Hotel mit gutem Gewissen weiter.
In the Area
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Via Provinciale 1, Aci Trezza, Aci Castello, Province of Catania, Sicily, Italy, 95026

Main Facilities

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Restaurant
WiFi
Elevator
Staying at Marina Palace Hotel & Congress Hall is a good choice when you are visiting Aci Castello.
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Via Provinciale 1, Aci Trezza, Aci Castello, Province of Catania, Sicily, Italy, 95026
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Discover More About Marina Palace Hotel & Congress Hall

Location


Staying at Marina Palace Hotel & Congress Hall is a good choice when you are visiting Aci Castello.

About Marina Palace Hotel & Congress Hall

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Marina Palace Hotel & Congress Hall exclusively for you.

Get precious and unforgettable moment during your stay at Marina Palace Hotel & Congress Hall.

All facilities in Marina Palace Hotel & Congress Hall

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Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Front desk

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Shops
  • Spa
  • Health club
  • Garden
  • Turkish bath

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Rooftop terrace
  • Parking (surcharge)
  • Terrace

Sports and Recreations

  • Outdoor tennis court
  • Fitness center

Transportation

  • Area shuttle with surcharge

Nearby Facilities

  • Hair salon

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Marina Palace Hotel & Congress Hall

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for local cuisine breakfast: approximately EUR 3.99 for adults and EUR 3.99 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Check-in/Check-out Time

Check-in:
15:00 - 22:30
Check-out:
Before 10:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 22:30 - Before 10:30
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Marina Palace Hotel & Congress Hall
53
Number of floors in Marina Palace Hotel & Congress Hall
2
Another facilities in Marina Palace Hotel & Congress Hall
Laundry service, Newspaper in lobby, Tours, Luggage storage, Express check-out

Frequently asked question in Marina Palace Hotel & Congress Hall

What are available facilities at Marina Palace Hotel & Congress Hall?
There are top facilites at Marina Palace Hotel & Congress Hall such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Marina Palace Hotel & Congress Hall?
The standard check-in time at Marina Palace Hotel & Congress Hall is starting from 15:00 - 22:30 while the latest check-out time is at Before 10:30
Does Marina Palace Hotel & Congress Hall provide breakfast?
Yes, Marina Palace Hotel & Congress Hall provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Marina Palace Hotel & Congress Hall

6.8
Pleasant

From 67 reviews

Cleanliness

7.4

Room Comfort

7.6

Location

6.8

Service and Facilites

7.0

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Traveller Reviews Marina Palace Hotel & Congress Hall

Number of reviews per page
20
40

Top reviews

Verified traveler
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 197 week(s) ago

Expedia Group verified review

We had a horrible experience! We arrived at around 20.30 and were greeted in the parking by the manager. We were informed that the lift was not working and were escorted to the reception through the service door. We paid for our stay (2 nights) and immediately we were informed that the AC was not working. Of course this was a problem for us as it was a heatwave. They insisted on showing us the room as they were convinced that once we would see the room we would decide to stay. The room's décor was outdated and extremely hot so we were offered a room at a nearby hotel for the first night until the AC was fixed. We were informed that we were the only guests which felt very weird but understandable given the state of the so called hotel. The manager offered us a junior suite with sea view due at the other hotel due to the inconvenience and invited us back at the Marina hotel the next night as the AC would have been fixed by then. We were assured that this other hotel was accessible on foot however it turned out to be 25 minutes away on foot which is not as close as we told. We struggled to find this other hotel as it was in the middle of nowhere not in the center where we wished to stay. We checked in at this hotel and were then shown to our room which was in a state of complete disrepair. The next day we left Aci Trezza and found another hotel as we did not want to return to Marina Hotel. Wasted money, stay away!!
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Verified traveler

4.0

/10

Reviewed 339 week(s) ago

Expedia Group verified review

Could not control air cond...thus room was uncomfortable . Requested at main desk for adjustment, still did not work. Floors not clean.
Bruce

4.0

/10

Reviewed 356 week(s) ago

Expedia Group verified review

The hotel building and rooms are good. Spacious, clean with a good maid service. It doesn't offer 4 star service. The reception staff are lovely but hopeless. They could not help with trips and didn't even know that there was a bus service with a stop outside the hotel to Catania. They made no attempt to provide gluten free and dairy free products for us despite my requesting it on the booking and subsequently when we were there...which really isn't good enough as these things are available from the little supermarket in the same street. The buffet breakfast was sad, limited and repetitive -certainly not 4 star...and we had to provide our own. The car park below should be free for guests. Once again I got conflicting information from reception about paying for it. One person said I could pay at the end of my stay at check out, another said I had to pay the man in the car park...and final settlement of car park and local tax had to be in cash? Is this a 4 star hotel or a street trader? Not able to use credit card. Absurd. Overall poor service from what could be a lovely hotel. Need to sharpen their act with respect to guests needs and be more helpful about local knowledge and improve the food on offer.
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Farshid

6.0

/10

Reviewed 366 week(s) ago

Hotels.com verified review

Nice room but regarding services specily breakfast not much choice on the table and we asked for hot drink in the morning but person in charge could not make simple capicciono
Verified traveler

8.0

/10

Reviewed 458 week(s) ago

Hotels.com verified review

Nice hotel, nice staff, and nicely located. I would like to improve breakfast. Airport shuttle service is very convenient but it consists of a taxi 50 EUR not negotiable which is too expensive for a distance of 15.5 km!
Verified traveler

6.0

/10

Reviewed 472 week(s) ago

Expedia Group verified review

Timing for breakfast and more choice on breakfast tables chioice resturant
Robric

8.0

/10

Reviewed 660 week(s) ago

Expedia Group verified review

We had a wonderful week, the only thing that the hotel lacked was something for the children to do, such as a pool table or games room.
Verified traveler

8.0

/10

Reviewed 697 week(s) ago

Expedia Group verified review

While booking the room I gave the operator the address of the Relative where I would be staying so as to be nearby. He said it was very close that was NOT TRUE it was a half hour drive each way to go see them and made it very inconvienent to visit traveling that far and spending an Hour a day driving back and forth was very iritating.
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Marco
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 183 week(s) ago

Expedia Group verified review

Struttura poco manutenzionata con gravi problemi all'impianto elettrico e di condizionamento
Valeria
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 188 week(s) ago

Expedia Group verified review

Siamo stati bene, grande comodità il parcheggio e la posizione
Diego Dello
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 188 week(s) ago

Expedia Group verified review

Struttura con posizione magnifica, peccato che è lasciata al suo abbandono..
dorotea
icon-Leisure with Friends
Leisure with Friends

6.0

/10

Reviewed 188 week(s) ago

Expedia Group verified review

Il personale poco preparato, la pulizia delle camere andrebbe rivista perché la struttura merita ma molto trascurata. Colazione con solo cornetto e caffè e no a buffet così come da prenotazione
Salvatore Antonio
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 188 week(s) ago

Hotels.com verified review

Albergo modesto e semplice, magari forse ha goduto di tempi migliori. Pro camere spaziose e pulite, parcheggio auto all'interno dell'hotel che per Acitrezza non è poco. Contro servizi essenziali e reception affidata a personale giovane e poco preparato. Prezzo Ok così si fa perdonare le mancanze.
Verified traveler
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 189 week(s) ago

Expedia Group verified review

Struttura nuova e pulita
Verified traveler
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 190 week(s) ago

Expedia Group verified review

stanza e balcone molto grandi. Manca un lampadario che rende la stanza più scura. per il resto camera ok.
Verified traveler
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 294 week(s) ago

Expedia Group verified review

La squisita accoglienza ed uno staff premuroso! Ci siamo sentiti a casa. Ottimo rapporto qualità-prezzo. Ci viene voglia di tornarci presto!
Agostino

8.0

/10

Reviewed 360 week(s) ago

Hotels.com verified review

Tutto bene a parte la colazione un po’ deludente
Giovanni

8.0

/10

Reviewed 386 week(s) ago

Expedia Group verified review

Ottima struttura! A pochi passi dal mare. Rapporto prezzo/qualità ottimo!
Emanuele

6.0

/10

Reviewed 396 week(s) ago

Hotels.com verified review

Struttura idonea al solo pernottamento, sprovvista di qualsiasi attività di intrattenimento.
Verified traveler

10.0

/10

Reviewed 397 week(s) ago

Expedia Group verified review

Super hotel dans un village super charmant à recommander pour un voyage à catane excursions organisés par l'hôtel
Number of reviews per page
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