Mercure Bergamo Centro Palazzo Dolci

Nice big room, handy for the station and shops and restaurants

Very good

Helpful staff, clean, comfortable, I will try it again!

Great place to stay. Close to the train station. Restaurant Vox in the same building as the hotel was phenomenal. Older building but they maintained it well and kept it very clean. Only complaint was that the air conditioning only worked if a window was open - that may have been user error but that was the only way we could figure it out. Additionally, the windows have no screens (perhaps that’s a European thing) so we were scared to let bugs in if the windows were left open Otherwise it was great, would recommend.

Overnight stay from airport. Hotel was central and all facilities were excellent.

Property is close to the Citta Alta.

Don’t stay here. May as well have slept rough on the street. Noisy, aircon doesn’t work, just 26 degrees in the room. go somewhere else

The hotel location is excellent - on the airport bus route and close to the railway station if you plan excursions to Brescia for example. It’s on a street with a number of restaurants but also has the option of room service. The rooms are modern and spacious, comfortable and very clean. Numerous options for breakfast - everything you could want in the excellent buffet. I would recommend the hotel without reservation talking about the hotel alone. However it is worth knowing that there is a space across the road 100 metres away which for one day during my stay had an open air rock concert from about 9pm to midnight. The hotel’s double glazing did not keep out the thumping bass and my room was on that side of the hotel. It’s not obvious when those evening rock concerts are going to happen so I suggest specifying a room away from the main road. None of this is the hotel’s fault but it was frustrating for one night not knowing when the music would stop.

The staff members were so helpful and supportive.

Beautiful and modern hotel. Always stay here when we're in Bergamo.

Amazing location. Staff is well prepared, very helpful and knowledgeable. Highly recommended.

Mercure Bergamo was a nice hotel in a great location near the train station/airport bus stops with an easy walk to the funicular to Citta Alta. The hotel itself and the room was very clean on arrival. However, on day 2, the maid only left 1 bath towel for 2 people(none in any drawers - we checked) resulting in us having to share. The toilet paper wasnt replenished either. On day 3, we arrived back in the evening to find there had been no maid service at all that day so I had to go to reception to ask for towels/toilet paper. I was asked if I had left the Do Not Disturb sign on the door by mistake! (which we hadn't) which made me feel questioned rather than given an apology for an uncleaned room. The room itself was modern, spacious, tastefully decorated with a huge wall mounted tv, comfy bed & pillows and nice smelling toiletries. The hand and bidet towels weren't towelling though, more like table napkins which was strange. I think this hotel is having a towel shortage! Breakfast was good with a varied choice. However, there was no toaster available to toast bread - maybe this is an Italian thing. The hot section could have been better, the bacon looked a bit grey although good on the last morning, the sausages were hot dog type and the beans were dry beans without a sauce. I had read reviews to say that breakfast was cramped and the buffet not replenished but we did not experience this. Overall, a few minor issues in a decent hotel and would return/recommend

Nice hitel, breakfast area got a little crowded and minor maintenance issues. I would consider staying here again.

Quality place to spend the night. Thank you.

A perfectly located hotel if, like me, you arrive in Bergamo quite late and want the convenience of a decent place to stay close to the bus and train stations. My room was spacious and comfortable, although it was a little “tired”. If you’re staying in Bergamo or heading onto Milan or another place then this hotel is a great choice.

Very convenient for train station, pleasant staff, beautiful city.

No bike storage

This is my go to place every time I fly in to Bergamo. For a short break it’s a great location. Close to the train station and close enough to get to the Citta Alta on foot. For the less energetic there is a good bus service. It’s clean, comfy bed and lovely bathroom. Excellent choice at breakfast.

Excellent place to stay close to the heart of Bergamo. Brilliant

The only place we stay when in Bergamo!