Hotel de Yama, Hakone Lake Side

Hotels

9.0

/10

Exceptional

243 reviews

What Guests Say About Their Stay

GLEB
10.0
/ 10
great location facing the lake; shopping and museums in the area; history and culture all around you
Sherry
10.0
/ 10
Besides the beauty of the area. The staff is amazingly knowledgeable helpful and genuinely kind. Stay here! Location is just lovely!
Brian
10.0
/ 10
After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!
In the Area
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80 Motohakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel de Yama, Hakone Lake Side is a hotel in a good neighborhood, which is located at Ashigarashimo-gun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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80 Motohakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522
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Location


Hotel de Yama, Hakone Lake Side is a hotel in a good neighborhood, which is located at Ashigarashimo-gun.

About Hotel de Yama, Hakone Lake Side

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel de Yama, Hakone Lake Side exclusively for you.

With all facilities offered, Hotel de Yama, Hakone Lake Side is the right place to stay.

All facilities in Hotel de Yama, Hakone Lake Side

Others Hotel de Yama, Hakone Lake Side
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Things to Do

  • Shops
  • Garden
  • Spa

Business Facilities

  • Meeting rooms
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Hotel de Yama, Hakone Lake Side

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 2662 for adults and JPY 1210 for children
  • Rollaway bed fee: JPY 6000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 22:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hotel de Yama, Hakone Lake Side
89
Another facilities in Hotel de Yama, Hakone Lake Side
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Hotel de Yama, Hakone Lake Side

What are available facilities at Hotel de Yama, Hakone Lake Side?
There are top facilites at Hotel de Yama, Hakone Lake Side such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel de Yama, Hakone Lake Side?
The standard check-in time at Hotel de Yama, Hakone Lake Side is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hotel de Yama, Hakone Lake Side provide breakfast?
Yes, Hotel de Yama, Hakone Lake Side provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel de Yama, Hakone Lake Side

9.0
Exceptional

From 243 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Hotel de Yama, Hakone Lake Side

Number of reviews per page
20
40

Top reviews

GLEB
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

great location facing the lake; shopping and museums in the area; history and culture all around you
Sherry
icon-Leisure
Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Besides the beauty of the area. The staff is amazingly knowledgeable helpful and genuinely kind. Stay here! Location is just lovely!
Brian

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!
Iliana

8.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

.
Mitsuko

10.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Overall very nice stay , very beautiful garden . We stayed 45years ago . One thing we didn’t like about is Japanese Breakfast and European breakfast were served in a different room so , there are no flexibility for choice. We had to choose one or the other before you go . And like set of bento box . Never experienced before .
Julie
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

This is a very luxurious hotel with a nice onsen. Beautiful gardens and incredible view of Mt Fuji if you are on the garden side which I think on the rooms are facing the garden and lake. Nice paths through the trees to the shrine and “downtown” area but don’t plan a run, it’s made of cobblestone type bricks so your ankles would suffer. Shuttle to/from downtown every 20 minutes if you don’t want to walk.
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Evangelos

8.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

Hotel was excellent. I was shocked to find I had booked for 1 Adult and was asked to pay a supplement for my wife. This was A$495 for the 3 nights. This was a 2 week trip will all rooms booked on Hotels.com. This is the first time HOTELS.com had a 1 person room... not the fault of Hotel de Yama but annoying and expensive
Arie
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future.
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Verified traveler

4.0

/10

Reviewed 70 week(s) ago

Hotels.com verified review

For such a big hotel it's shocking they don't have any laundry service. Also the price is a bit high for the age and condition of the hotel.
patrick
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

They are quite generous with their rebates offer! Very good deal
Blanca
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

Beautiful and immaculate gardens. Beautiful views of Mount Fuji and the lake. Excellent location, breakfast, and shuttle service. Did not give perfect score because there is only public bath option available; and, you must have a reservation to eat dinner at the Japanese restaurant and that was not communicated to me at check-in. There is however the option for room service to order a Japanese meal at a reasonable price.
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Harmeet
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

What a magical place! It's straight out of a fairy tale!! I would love to visit again. Such comfortable rooms, beautiful views of Mt. Fufi and Lake Ashi, and lovely restaurants. The onsen is the icing on the cake. Staff are super friendly and efficient as well. Breakfast is also top class!
Yeh-Lan
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Service with consideration.
Zhichao
icon-Leisure
Leisure

10.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

Very nice and quiet place
Erwin
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

Very close to the lake and sightseeing cruise as well as the shrine.
James

10.0

/10

Reviewed 88 week(s) ago

Hotels.com verified review

The hotel was fantastic! It had a great view, and was convenient (for Hakone) to bus lines. The onsen was nice. Th efood was great, and the stff was very helpful. There are busses that stop rigth at the hotel's front door, and a free hotel shuttle to a nearby buss connection point
Akira
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

I love this hotel. My family stays at this hotel when we visit Hakone for the past fifty years. They provide excellent services, clean rooms, best restaurants, and beautiful garden with Ashiko Lake.
Youjiang

10.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

We stayed at a wrong time. Not as much flowers as expected but the meals were very good beyond expectations. The staffs also very helpful and courteous. Good location with regular shuttle bus and just 10 minutes walk to Hakone Shrine Tori. Strongly recommended.
Amy
icon-Leisure
Leisure

8.0

/10

Reviewed 93 week(s) ago

Expedia Group verified review

Old fashioned hotel by Lake Ashi, very friendly staff and fantastic Japanese style breakfast and dinner! Also very walkable to the Heiwa Torii by the water. Would love to return again!
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

Excellente service, cleanliness and the views of Mount Fuji were fantastic. Much better from the hotel than the five lakes tour we did! There is a shuttle service that goes from the port to the hotel every 20 minutes which stops at 5pm. It meant we had to walk 15 minutes in the dark to the hotel with our luggage because we couldn't work out where to get a taxi from. This was dangerous and the hotel really should have some kind of warning about this for visitors.
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Number of reviews per page
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