Amazing staff and the outdoor onsen was a huge bonus. The facility also had a onsen occupancy status, so you know when it is empty or not crowded and can go then.

Beautiful building, with the friendliest staff and the warmest hospitality. A stay to remember at Arima Onsen.

Very lovely onsen with beautiful views, dinner and breakfast were very tasty and traditional.

The property was very well organized and well maintained. The environment is very welcoming, english-speaking and tourist friendly. The complimentary breakfast was excellent. The Ibuki room has the best view.

Beyond my expectations. Ryokans are always going to be older but they kept this place in wonderful shape and it’s super clean. I was blown away by the library lounge — definitely the highlight of the ryokan. Kaiseki dinner was amazing and the staff were superb.

The location is beautiful

A traditional onsen hotel in Arima. Staff were great and helpful who helped us with the heavy luggage up and down the hotel’s pebble staircase amid heavy rain. Great compliments to the amazing staff! But the biggest issue was, we found hair in the bed when first turned down the bedding. This was shockingly scary and caused my sleep to be disturbed. First time seeing this in a Japanese hotel, in my over 30 visits to the country.

The staff were very friendly and helpful. Ms Izumi provided detailed instructions during the check-in procedure. The onsen facilities were excellent - exactly what we needed to relax and enjoy the amazing surroundings. The kaiseki dinner on the 1st night and the Kobe beef on the 2nd night were excellent. We would definitely return to stay.

This place is so peaceful and relaxing. The staff is attentive to detail, the food is unbelievable. Definitely do the breakfast and dinner, totally worth it.

The dinner experience was best, the Japanese bath is nothing better than at any hotel in Kyoto. Staff is very polite. Rooms and property look much nicer in pictures. Not the experience I had hoped for. Better pay more money and go where it's a better experience rather than regret it later.

The stay was amazing! I should have stay for 2 nights, 1 nights is not enough! Foods’ amazing, the staffs there are very friendly too.

Everything is nice

Amazing experience. One of the best hotels I’ve ever been to.

This place was a perfect place to relax and unwind after a lot of traveling. Staff was kind, library was beautiful, baths were amazing. Highly recommend

サービスが良かったです。スタッフの方々が親切でした。

Staying at Negiya Ryofukaku was really pleasant and relaxing. Arima Onsen is a really old town in general so the building's age really shows. However, this didn't affect our stay at all. Here are our main highlights of our stay: - we booked an overnight trip (after the night we wished we did 2 nights) in the traditional japanese room. The roombecame our favorite. It's incredibly clean, has a great view of Arima Onsen and it was perfect for the two of us. - when we booked, i didnt realize dinner wasnt included, so upon check-in we requested if we could also include dinner and luckily enough, they still had meals available (i think they only had a certain amount of food because staying at ryokans, mostly the food will be based on whats available that season) so be sure to inquire if you would like to eat in the ryokan for dinner. We were able to choose what we wanted and there was an abundance of food served. We both were incredibly full. - the hotsprings were FANTASTIC. I didnt want to go out at all haha! - breakfast IS included in our booking and the food that was served was also exceptional! - they also have a small gift shop for those that want to bring home mementos. - there was a library that had coffee, also has a pretty good view. - the staff were cordial, helpful and they really had great service. The first day of our honeymoon trip was perfect. I would definitely return and book with them, and I highly recommend staying here.

If I could give this place a higher stat rating I would. Beautiful, restful, sublime. A family run hotel that holds service and beauty close to their hearts.

Great experience. Hot springs was cool

Wonderful onsen! Beautiful view from our window and dining hall. Great food and terrific hospitality. Loved the hot baths. Highly recommend!

Quiet, safe with great view, nice staffs, I really loved the bamboo forest outside the backyard of the room.