The Westin Sendai

Hotels

9.2

/10

Exceptional

992 reviews

What Guests Say About Their Stay

Frederick E
10.0
/ 10
Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts. Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.
Rand
10.0
/ 10
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Diane
10.0
/ 10
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
In the Area
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1-9-1 Ichiban-cho, Aoba-ku, Miyagi, Sendai-shi, Tohoku, Japan, 980-0811

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Westin Sendai is located in area / city Aoba-ku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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1-9-1 Ichiban-cho, Aoba-ku, Miyagi, Sendai-shi, Tohoku, Japan, 980-0811
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Location


The Westin Sendai is located in area / city Aoba-ku.

About The Westin Sendai

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Westin Sendai exclusively for you.

The Westin Sendai is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Westin Sendai.

All facilities in The Westin Sendai

Others The Westin Sendai
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking (surcharge)

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Garden
  • Spa

Nearby Facilities

  • Souvenir shop
  • Hair salon

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Westin Sendai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2214 for children
  • Self parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Westin Sendai
292
Number of floors in The Westin Sendai
37
Another facilities in The Westin Sendai
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in The Westin Sendai

What are available facilities at The Westin Sendai?
There are top facilites at The Westin Sendai such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Sendai?
The standard check-in time at The Westin Sendai is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Westin Sendai provide breakfast?
Yes, The Westin Sendai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Westin Sendai

Traveloka (2)

Other sources (992)

9.2
Exceptional

From 992 reviews

Cleanliness

9.4

Room Comfort

9.4

Location

8.0

Service and Facilites

9.2

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Traveller Reviews The Westin Sendai

Number of reviews per page
20
40

Top reviews

Frederick E

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts. Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.
Read More
Hiroshi

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Perfect! We will come back and stay again!
Miles
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel with excellent views of the city.
Jo
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Quiet, sublime with amazing views and excellent service.
Avery
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Was a good night
Rand
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
MICHAEL
icon-Business with Partner
Business with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

This hotel gets 5/5. Great rooms, bedding, staff. Etc.
Diane
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Julianne
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Walk too far to the sendai station
Terrell
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Outstanding! I also had a massage and it was amazing!!! The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Chiharu
icon-Business
Business

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Hope there was laundry service on Sunday…
Jake

10.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

Beautiful hotel, very nice view
Cindy

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Will stay here everytime I go Sendai. Best location. Excellent room n service
Cindy

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Excellent hotel with very good staff and service. Very convenient location. Great view
Kana
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

Great!
Yoshihisa
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

Very Nice Hotel
julia
icon-Leisure with Friends
Leisure with Friends

2.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

the hotel itself is fine. its a westin.... however, the check in took so long. they appear understaffed. check in is the first part of a persons experience and when it starts off with a long line and waiting over 20 minutes, its a bad start.
Kac
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

A very pleasant stay at the Westin~ The hotel is located at the 26-34/F of a commercial tower, which offers wonderful city view no matter from the lobby or our room! The room is luxurious and spacious - which is quite rare for Japanese hotels. It takes a 10-min walk from Sendai Station and a 15-min walk from the central shopping area Aobadori. But again the pleasant accommodation worths the walk!
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Gautam

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Great views from the rooms. Spacious. Excellent staff Stayed for 4 days and enjoyed all!
Anne
icon-Leisure
Leisure

8.0

/10

Reviewed 109 week(s) ago

Expedia Group verified review

I enjoyed a 3-night stay in a comfortable and attractive room with a lovely gold artwork, and fabulous views of the city, river and sea. It was great to have a coffee capsule machine. The table, which couldn’t be moved, was too far from power sockets. Well-equipped bathroom with good bench space. Excellent housekeeping and pleasant staff. Less than 10 minutes walk from the JR station and convenient for all the main sights, or transport to them.
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.