Astana Wing, Riverside Majestic Hotel

Hotels

8.6

/10

Very Good

153 reviews
In the Area
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Jalan Tunku Abdul Rahman, P.O.Box 2928,, Kuching City Center, Kuching, Sarawak, Malaysia, 93756

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Astana Wing, Riverside Majestic Hotel is a good choice when you are visiting Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jalan Tunku Abdul Rahman, P.O.Box 2928,, Kuching City Center, Kuching, Sarawak, Malaysia, 93756
Lobby Astana Wing, Riverside Majestic Hotel
Lobby 2 Astana Wing, Riverside Majestic Hotel

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Location


Staying at Astana Wing, Riverside Majestic Hotel is a good choice when you are visiting Kuching City Center.

About Astana Wing, Riverside Majestic Hotel

Whether you are planning an event or other special occasions, Astana Wing, Riverside Majestic Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Astana Wing, Riverside Majestic Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Astana Wing, Riverside Majestic Hotel, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Astana Wing, Riverside Majestic Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Astana Wing, Riverside Majestic Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Astana Wing, Riverside Majestic Hotel.

All facilities in Astana Wing, Riverside Majestic Hotel

Fitness Center Astana Wing, Riverside Majestic Hotel
Fitness Center
Functional Hall Astana Wing, Riverside Majestic Hotel
Functional Hall
Lobby Astana Wing, Riverside Majestic Hotel
Lobby
Exterior Astana Wing, Riverside Majestic Hotel
Exterior
Bedroom Astana Wing, Riverside Majestic Hotel
Bedroom

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security

General

  • AC
  • Swimming pool

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Astana Wing, Riverside Majestic Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Astana Wing, Riverside Majestic Hotel
241
Number of floors in Astana Wing, Riverside Majestic Hotel
19
Another facilities in Astana Wing, Riverside Majestic Hotel
Bathrobe, Cable TV, Desk, In-room safe, Shower

Frequently asked question in Astana Wing, Riverside Majestic Hotel

What are available facilities at Astana Wing, Riverside Majestic Hotel?
There are top facilites at Astana Wing, Riverside Majestic Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astana Wing, Riverside Majestic Hotel?
The standard check-in time at Astana Wing, Riverside Majestic Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Astana Wing, Riverside Majestic Hotel

8.6
Very Good

From 153 reviews

Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.7

Location

9.1

Service and Facilites

8.8

People often mention about Astana Wing, Riverside Majestic Hotel
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Bathroom (9)
Distance to City Center (8)
Surroundings (7)
Ambiance (7)
Taste (7)
Accessibility (6)
Staff Friendliness (5)
Check-in/out Time (5)
Variety (5)
Wifi (4)
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Traveller Reviews Astana Wing, Riverside Majestic Hotel

Number of reviews per page
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40

Customer reviews

B***i
icon-Medical
Medical
icon-origin-TRAVELOKA

8.4

/10

Reviewed 4 week(s) ago

Receptionist is not respectful, room cleaner is not good, complaints are not responded to
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B***i
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Medical
icon-origin-TRAVELOKA

8.4

/10

Reviewed 4 week(s) ago

The restaurant is ok, the receptionist is not good, no respect. The bathroom is clean, the sink is clogged.
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Tien M.
icon-Leisure
Leisure
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8.1

/10

Reviewed 11 week(s) ago

i searched for accessible hotel and found out this hotel. but when I arrived, its not full accessed. as a wheelchair user, i am dissapoint that there are stairs to bath room, swimming pool, restaurant in 3rd fl and 18 flm even there is car, parked in the accesible road. hotel can be bettter by providing ramp, so i can recommend to disability communities.
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Risya H.
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9.7

/10

Reviewed 13 week(s) ago

the room is nice and cozy, close to the waterfront, clean, the staff are all good, thank you Riverside Majestic, the best
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j***y
icon-Business
Business
icon-origin-TRAVELOKA

6.9

/10

Reviewed 22 week(s) ago

Very poor housekeeping staffs and reception staffs. Housekeeping staffs were the worst and made us wait for two hours with excuse of cleaning cleaning and still cleaning. Reception staff gave a room to the customer who came after us. Room view not as good as given in the pictures. Despite being requested, still not of satisfactory. The price given is not reasonable. View from the lobby to the waterfront is the only plus. But even the lobby has faulty air conditioner and we were forced to wait in sweat. In a nutshell; Indah Khabar dari rupa
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M***i
icon-Business
Business
icon-origin-TRAVELOKA

6.6

/10

Reviewed 25 week(s) ago

I stayed at this hotel for 4 days 3 nights. 1. The first night, towels were not provided, when informed by the hotel, it took almost 40 minutes for them to be delivered, even after I called the second time. 2. The second night, the towels were not changed, even though the room was all nicely packed, had to call the hotel back. 3. On the morning before the third night, I sent a message to the hotel to make sure the room was packed and that the incident on those two nights would not happen again. 4 On the third night, soap is not given. The Riverside Hotel management, you must do something with your staff, the room service is very bad.
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Syaiful R.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 27 week(s) ago

The hotel near to many city attractions, so I only need to walk.

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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 27 week(s) ago

Strategic location & hotel surrounding easy to find the food.

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Sri K.
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Leisure
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10.0

/10

Reviewed 28 week(s) ago

Nice. Clean. Location is the best, staff helpful, food good. And the room big.

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Sri K.
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Leisure
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10.0

/10

Reviewed 28 week(s) ago

I like all about this hotel. Love love love

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tjung p. k.
icon-Staycation
Staycation
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10.0

/10

Reviewed 29 week(s) ago

First came in, toilet cannot flush. Then theres no towels but staff very friendly, and very enjoy room very comfort so I give 5star.

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Desmond S.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 29 week(s) ago

1. The pillow was thick and hard. 2. The bathroom sink was clogged. Despite maintenence came to pump it, it clogged again. 3. Room keycard has to be reset multiple times. Allegedly because it came into contact with hp, which never happened at my other hotel stay. 4. Some issue with towel supply as it was outsourced for cleaning. So it was slow to restock. There was no towel in the pool counter at one morning so have to go up again to room to get ours. Everything else is excellent. Happy to see locals being employed at not foreingner.
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S***i
icon-Transit
Transit
icon-origin-TRAVELOKA

9.1

/10

Reviewed 41 week(s) ago

The room is spacious, booking a superior room gets an executive river view, very close to the waterfront, varied breakfast, wifi 👍🏼, shower🚿, you can leave luggage even after checking out if you want to go around the city, subject to a Malaysia Tourism charge of 10 RM per night. The only drawback is that the amenities do not provide toothbrush and paste.
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N***R
icon-Business
Business
icon-origin-TRAVELOKA

7.9

/10

Reviewed 43 week(s) ago

I was in Room 737. I could hear the voices and TV sound clearly from the next room. The bathroom sink is clogged.

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Andi G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 45 week(s) ago

Friendly staff, clean rooms and great location.

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Imam S.
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8.5

/10

Reviewed 48 week(s) ago

Sangat bagus. Bersih dan hieginis.

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Faiz I. M.
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8.9

/10

Reviewed 50 week(s) ago

Hotelnya bersih tapi sayang late check in. Saya dapat check in di pukul 14.45 dikarenakan hospitality kamar yang belum selesai. Uitilities kamar yang didapat kurang (saya nginap ber 4 tapi yang disiapkan hanya 2) Tapi restorannya sungguh memuaskan.

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NG RIC K.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 53 week(s) ago

Nice view from the hotel lobby.

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Edy A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 61 week(s) ago

Hotelnya bersih, baru. Lokasinya sangat strategis, dekat dengan mall parkson grand, dekat dengan tempat makan terkenal di kuching (Top Spot), depannya sungai sarawak tempat jalan-jalan pagi dan sore.

2 people find it helpful

Fuziah H. b. A. W.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 65 week(s) ago

Really enjoyed my stay here. The hotel is very premium for a reasonable price. The room is complete with iron, ironing board, hangers, kettle (+ complimentary coffee, tea & sugar), safe box, toiletries, towel etc. TV & WIFI receptions are also good. The housekeeper came to topup the toiletries but didn't really clean my room/replace my towel. I have no complain because I only stayed for 2 nights, nothing to clean. The lifts are very fast too. Check-in and check-out were done very swiftly, probably the fastest I've experienced. A lot of places you can walk to from this hotel, so the location is perfect if you like to walk. But if you drive, the parking here is always full.
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Exterior 4 Astana Wing, Riverside Majestic Hotel

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