Family Apartment At Times Square

Nice room. But don't have receptionist and bell boy to help.

The staff unfriendly, room different from traveloka description, old furniture and most of them is broken. The plug electricity very bad like 7/10 is not functionable. No recommend for visitor or tourist.

Good location. The staff service is rude, the room is dirty, and the room lights are dark. Charger left behind during checkout, called and chat did not want to pick up the phone and did not want to respond.

Don't stay here, liar. The photos and the room are completely different.

Strategic location, integrated with the Mall and Imbi Monorail Station.

Booking 3 nights, apartment without receptionist. The hassle of checking in and checking out is like not paying and begging for a room to sleep in, aka it takes a long time and has to wait. Moreover, the checkout was early because yesterday I had to go to the bus station to go to Melaka. I had been told that I wanted to leave at 6.30am last night, but in the morning I was called and instead I was told to take you from the hotel lobby tower to the residence tower, I was already waiting anyway. Hadeh. Get ready for a hassle if you stay here because the people who take care of it are like brokers. I was given a number but the call was slow to respond, chat today, reply tomorrow. Imagine when you get a flooded bathroom and the toilet can't flush. 🤪 the location is okay, right next to the Time Square mall, looking for food is easy, there is monorail train access also in the mall.

We booked 4 nights and 3 nights with additional money because there were a lot of people and then on the last night we were moved to the usual place which didn't match the price and the service was lacking in service and indifferent.

Already paid for the room. Arrive at the apartment. The people in the apartment said there were no rooms.

It's really bad, I really don't recommend requesting a family room, 1 room, 3 twins, and they give me a downgrade room. The condition of the room was leaking, the mattress was dirty, the sheets were yellow. Never come here again.

Fraudster, I want to check in. The room isn't there.