Kea Garden Guesthouse

Stayed 2 nights at this facility. The location is great. Next to markets. In the morning, it started to get busy. If you are driving, will be hard to get parking between 9 am to 6 pm and most likely will be stuck on the traffic for about 1 hour to get into the hotel. The access to the place is a bit challenging. It is a 3 stories building and there is no lift, so better not bring heavy suitcases. I booked a junior suite with 2 queen beds. Comfy beds, 2 big windows and 1 small window for air circulation. Once there are people smoking outside, your room will be filled with the smoke and the smell. There is also a grill and hotpot restaurant at the facility, the smoke/smell can easily reach the room. Need to close all the windows if you don't want it, but no air circulation. The water is somehow dirty. It might look clean, but if you put it in the bottle, you can see it is dirty. The bathroom is mouldy. The rest is good. Wifi is good. Receptionist was friendly, the staffs were friendly. Hope they can improve the cleanliness of the bathroom and improve the water quality. Lastly, if possible, make the entire location smoking free, so everyone can enjoy fresh air just like what they did at Cameron Centrum Mall.

Room is small and dirty, bathroom is huge but shower water not hot despite to the max. Towel not clean lucky brought my own. Mattress also not clean. Very very noise at night. But if don't mind all these just for seek of the location is really nearer to all sight and able to walk over also.

Room cleanliness very bad, bathroom smelly. Moldy room. The wooden cloth hanger is moldy, can't be used. Bathroom door and window can't be closed. Glass rack for toiletries was cracked. Free parking is provided for the hotel guest. Frontdesk service is good.

Nice view private garden. Good to take picture.

The water heater is not too hot and hard to adjust. All parking in Cameron is small space.

Citizen and children friendly. My family very enjoy stay there. Will repeat next time.

Room was all good, toilet a bit smelly. Disappointed as I have call and confirm whether my room is wheel chair accessible and being informed yes but actually not accessible. Inconvenient for elderly

Came at here in 2019. The place is very centered to other attractive places. That why I came back with big family in 2022.

The room itself & the environment is good as always. It’s the best hotel whenever I come to cameron highlands. Plus, it’s my 3rd time staying in kea garden. However, during this latest stay, my room happened to be at the end room (608) besides sinar hijaz cafe. What happened was, I can clearly hear they’re chopping the meat (i guess), loud chopping, continuously, non stop! From late evening up to 8pm as I am heading out to have dinner. We complained but I guess there’s nothing much they can do since it’s a cafe running down there. But it all did not stop there. After had our dinner, we went to our room to have a good sleep. Unfortunately, during almost midnight (approx around 10pm and above), noises can be heard from below. Maybe they are closing, but loud noise of songs, people singing can be heard from below. That was my last straw. We could not have a restful evening, and I could not sleep due to the loud noises. Please do something regarding this issue, make it soundproof or whatever, because I don't feel like I get the vacation I deserved with amount I have paid.