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Promenade Hotel Kota Kinabalu
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Promenade Hotel Kota Kinabalu
Hotels
8.6
Impressive
From 474 verified guests reviews
What Guests Say About Their Stay
Strategic Location (2)
Friendly Staffs (7)
Affordable Price (1)
Excellent Service (1)
Muhammad A. B. B.
8.5
/ 10
The bathroom and amenities is comfortable and awesome. The location also strategic with many places. However, the breakfast set is not satisfied because of limited choice and some dishes taste terrible. Hope the management makes some improvement soon. Overall, the hotel is moderate and satisfied.
Noor A. D.
9.1
/ 10
I will come back for sure. Very good.
Muhammad A. Z. B. S.
10
/ 10
Great experience, clean and nice room.
In the Area
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No. 4, Lorong Api-Api 3, Api Api Centre, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Promenade Hotel Kota Kinabalu
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Per room per night (excl. taxes & fees)
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What's around Promenade Hotel Kota Kinabalu
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No. 4, Lorong Api-Api 3, Api Api Centre, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
Discover More About Promenade Hotel Kota Kinabalu
Location
Promenade Hotel Kota Kinabalu is located in area / city Kota Kinabalu.
About Promenade Hotel Kota Kinabalu
From business event to corporate gathering, Promenade Hotel Kota Kinabalu provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Promenade Hotel Kota Kinabalu, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Promenade Hotel Kota Kinabalu exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Promenade Hotel Kota Kinabalu is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Promenade Hotel Kota Kinabalu.
All facilities in Promenade Hotel Kota Kinabalu
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Common Space
Lobby
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Buffet breakfast
- Buffet dinner
- Buffet lunch
- Cafe
In-room Facilities
- Bathrobe
- Bathtub
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Business centre
Things to Do
- Fitness center
- Hot tub
- Massage
- Outdoor pool
- Sauna
General
- AC
- Ballroom
- Banquet
- Non-smoking room
Accessibilty
- Disabled access friendly
- Accessible parking
- Wheelchair accessible
Nearby Facilities
- Gift shop
- Hair salon
- Shops
Transportation
- Airport transfer
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Promenade Hotel Kota Kinabalu
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Swimming Pool closed temporarily from 26-4-2023 to 30-9-2023.
General Check-in Instructions
Important Notice:- - Kindly be informed that all Rooms & Suites located from 5th to 12th Floors are Non-Smoking rooms.
For bookings made between 1 - 10 Oct 2020, Superior King or Twin Room will have Guaranteed Free Upgrade to Deluxe King or Twin Room).
For bookings made between 1 - 10 Oct 2020, Superior Single Room will have Guaranteed Free Upgrade to Deluxe Single Room.
Swimming Pool are closed temporarily from 01-05-2023 to 30-09-2023
For bookings made between 1 - 10 Oct 2020, Superior King or Twin Room will have Guaranteed Free Upgrade to Deluxe King or Twin Room).
For bookings made between 1 - 10 Oct 2020, Superior Single Room will have Guaranteed Free Upgrade to Deluxe Single Room.
Swimming Pool are closed temporarily from 01-05-2023 to 30-09-2023
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Promenade Hotel Kota Kinabalu | 436 |
Number of floors in Promenade Hotel Kota Kinabalu | 12 |
Another facilities in Promenade Hotel Kota Kinabalu | Bellhop, Concierge, Money changer, Doorman, Front desk |
Frequently asked question in Promenade Hotel Kota Kinabalu
What are available facilities at Promenade Hotel Kota Kinabalu?
There are top facilites at Promenade Hotel Kota Kinabalu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Promenade Hotel Kota Kinabalu?
The standard check-in time at Promenade Hotel Kota Kinabalu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Promenade Hotel Kota Kinabalu provide breakfast?
Yes, Promenade Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Promenade Hotel Kota Kinabalu
Overall Rating & Reviews
From 474 verified guests reviews
8.6
Impressive
Fantastic
172
Very Good
228
Satisfying
26
Average
48
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (2)
friendly staffs (7)
affordable price (1)
excellent service (1)
great room (2)
great view (2)
great location (3)
See More 7
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Most Helpful
Category
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Language
English
Show Reviews with Photos
P***r
This is a guest profile.
Business travel
9.4
/ 10
20 Nov 2024
Ms. Loura at Front Office did an excellent job during my check-in. Thank you 🙏
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M***d
This is a guest profile.
Leisure
10
/ 10
09 Nov 2024
The staff very helpful and comfortable place
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N***h
This is a guest profile.
5.9
/ 10
09 Mar 2024
The hotel did not do proper housekeeping and maintenance. So many things are malfunction, the switch for charging and water heater not function, need to change the water heater to another place to use it. The items that was lost at the hotel cannot be found anymore as they kept saying they did not found it. The housekeeper disturb us after I already checked in and asked us, is it OK to check again the room as they did not did housekeeping previously.
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N
Nasriyah
Holiday
8.5
/ 10
26 Nov 2023
Highly recommended to everyone.
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NI
Nor I.
8.5
/ 10
06 Sep 2023
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MN
Mohd N. B. Y.
Holiday
9.4
/ 10
14 Aug 2023
Close to water front, seafood, Filipino market and Imago mall. Clean and upkept rooms.
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Anita M.
Staycation
6
/ 10
22 May 2023
Be careful when you book a room. If you book for twin bed they might give you breakfast for 1 only instead of 2 if during hotel search you only put 1 room and 1 adult.
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AO
Azraf O.
Staycation
10
/ 10
09 Mar 2023
Awesome. Great service. Nice room. Clean.
1 liked this review
MH
Mohd H. H.
Business
6.2
/ 10
31 Jan 2023
The bathroom is dirty. Full of mold on the wall and around the tub. The toilet seat is dirty and yellowish. The shower hose is fully rusty and molded.
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Accommodation's Reply
13 Feb 2023
Dear Mr. Mohd,
Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We look forward to another opportunity to be of service to you again in the near future.
Regards,
Hafizan Wong
General Manager
Promenade Hotel Kota Kinabalu, Sabah
MF
Muhammad F. B. A. A.
6
/ 10
02 Jan 2023
Made a complain but no action taken from the hotel. Toilet leaking and smelly.
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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