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Sunway Hotel Georgetown Penang
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Sunway Hotel Georgetown Penang
Hotels
8.7
Impressive
From 2,516 verified guests reviews
What Guests Say About Their Stay
Strategic Location (78)
Affordable Price (4)
Excellent Service (16)
Easy Check In (2)
Fonny S. B.
9.7
/ 10
Friendly & quick service. Good location - near food stalls. The room is spacious with great view.
Lay B. A.
9.7
/ 10
The room look exactly like the pictures and clean. Checking in was very easy. Staff was helpful and polite. Location is good. There are street food just next to the hotel. Highly recommended hotel in Penang. 👍
Edy F.
9.7
/ 10
Professional classy hotel. Was extremely good with a courtesy call once checked in the hotel. Very happy with the condition of the room. Fast check-in process. Had a very comfortable stay.
In the Area
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33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Sunway Hotel Georgetown Penang
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Per room per night (excl. taxes & fees)
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What's around Sunway Hotel Georgetown Penang
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33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Discover More About Sunway Hotel Georgetown Penang
Location
Sunway Hotel Georgetown Penang is located in area / city Georgetown.
About Sunway Hotel Georgetown Penang
Whether you are planning an event or other special occasions, Sunway Hotel Georgetown Penang is a great choice for you with a large and well-equipped function room to suit your requirements.
Sunway Hotel Georgetown Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Sunway Hotel Georgetown Penang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Sunway Hotel Georgetown Penang, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Sunway Hotel Georgetown Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sunway Hotel Georgetown Penang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sunway Hotel Georgetown Penang is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Sunway Hotel Georgetown Penang.
All facilities in Sunway Hotel Georgetown Penang
Swimming Pool
Fitness Center
Functional Hall
Lobby
Accommodation Services
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Banquet
- Connecting rooms
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Wedding service
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Continental breakfast
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
- Projector
Transportation
- Airport transfer
- Car rental
- Limited parking
- Limo or town car service
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
Things to Do
- Fitness center
- Outdoor pool
- Spa
Kids and Pets
- Babysitting
- Babysitting with surcharge
Connectivity
- Internet point
- Free WiFi
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Sunway Hotel Georgetown Penang
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. - With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. - Effective 01 September 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local Government Fee of RM3 per room per night for a 4-star hotel respectively, and prevailing service charge at 10%. Additionally, the RM10.00 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guest. - Sun cafe will be operating from 6.30 am to 4.00 pm from 28 Feb 2020 till further notice. Our room service remains available all day long.
Free carpark is subject to availability
Local Penang Government Fee - RM3.00 to be waived from Jan to Jun 2022 . The mentioned fee will kick-start from 01 July 2022 onwards and it will be collected from guest upon check in MYR10 tourism tax is not included in the room rate, to be collected from guest upon check-in
Guests must meet all the following requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test
Additional breakfast charges: RM42.40nett per adult per day, RM26.50nett (4 to 12 years) per child per day
Free carpark is subject to availability
Local Penang Government Fee - RM3.00 to be waived from Jan to Jun 2022 . The mentioned fee will kick-start from 01 July 2022 onwards and it will be collected from guest upon check in MYR10 tourism tax is not included in the room rate, to be collected from guest upon check-in
Guests must meet all the following requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test
Additional breakfast charges: RM42.40nett per adult per day, RM26.50nett (4 to 12 years) per child per day
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Sunway Hotel Georgetown Penang | 250 |
Number of floors in Sunway Hotel Georgetown Penang | 16 |
Another facilities in Sunway Hotel Georgetown Penang | 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Sunway Hotel Georgetown Penang
What are available facilities at Sunway Hotel Georgetown Penang?
There are top facilites at Sunway Hotel Georgetown Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Hotel Georgetown Penang?
The standard check-in time at Sunway Hotel Georgetown Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Hotel Georgetown Penang provide breakfast?
Yes, Sunway Hotel Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sunway Hotel Georgetown Penang
Overall Rating & Reviews
From 2,516 verified guests reviews
8.7
Impressive
Fantastic
904
Very Good
1,356
Satisfying
61
Average
195
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (78)
affordable price (4)
excellent service (16)
easy check in (2)
great stay (1)
decent breakfast (1)
tasty food (5)
friendly staffs (18)
clean room (49)
easy to find food (6)
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Show Reviews with Photos
S***o
This is a guest profile.
8.5
/ 10
29 Oct 2024
Its a good experience clean room etc. But 3pm check in time was not something that we sign up for it should be earlier. No idea if that 's nationwide policy or just sunway policy.
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Accommodation's Reply
01 Nov 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We're glad to hear that our room conditions met your expectations. Please note that check-in and check-out times are provided on our platform to support guest planning. Rest assured, our team does its best to accommodate early arrivals based on room availability, and we prioritise cleanliness and comfort for each guest 's stay. Thank you for your understanding, and we look forward to welcoming you back soon. Regards, The Management.
H***i
This is a guest profile.
9.1
/ 10
11 Oct 2024
Location is good. Easy access to food and shopping areas. Overall a nice stay. Staff are friendly too. 👍.
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Accommodation's Reply
11 Oct 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
M***a
This is a guest profile.
Medical Travel
10
/ 10
15 Jun 2024
Very recommended hotel. We always stayed in this hotel when we went to Penang. Thanks.
Like this review?
Accommodation's Reply
18 Jun 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. Welcome back and we are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
ET
Esther T.
9.4
/ 10
15 Jun 2024
During check in staff not really friendly. Location wise is the food downstairs. Wifi connection, aircon and cleanliness is good.
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Accommodation's Reply
18 Jun 2024
Dear Esther, Greetings from Sunway Hotel Georgetown. We are glad to hear that our amenities meet your expectations and you find our location strategic. We view your feedback on your check-in experience with concern and we promise to improve our service for better guests ' experience. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
BH
Bambang H.
Medical
9.3
/ 10
11 Apr 2024
We stay 2 nights, location is great, rooms are clean and tidy. Staff are very helpful and great service. A bit pricey probably of peak hari raya holiday season.
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Accommodation's Reply
16 Apr 2024
Dear Bambang Harianto, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Indeed, we are strategically located in the heart of George Town, Penang, near many restaurants, attractions and retails. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
NL
Nenny L.
Holiday
9.7
/ 10
03 Mar 2024
The best hotel in Penang. Very recommended.
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Accommodation's Reply
04 Mar 2024
Dear Nenny, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
NL
Nenny L.
Medical
9.7
/ 10
16 Feb 2024
The hotel is clean, good service, spacious room, strategic location. Perfect. We made an additional stay because we were satisfied with the hotel.
1 liked this review
Accommodation's Reply
21 Feb 2024
Dear Nenny, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
Alexander
9.7
/ 10
23 Nov 2023
Pleasant hotel, very clean, along the road to the hotel there are lots of people selling various kinds of food, nice to stay here.
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Accommodation's Reply
27 Nov 2023
Dear Alexander Djuanto, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Indeed, the famous New Lane hawker street is just right at our doorstep. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
LW
Leong W. S.
Holiday
9.1
/ 10
15 Nov 2023
The room was clean and spacious. Family room exactly same as picture taken. Hawker foods just 3 mins walk from hotel.
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Accommodation's Reply
24 Nov 2023
Dear Leong, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
YA
Yosin A.
Medical
9.7
/ 10
02 Nov 2023
Good service and clean. We were given great selection of room suitable for elderly.
Like this review?
Accommodation's Reply
06 Nov 2023
Dear Yosin Anggusti, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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