Sunway Hotel Georgetown Penang

8.6

/10

Very Good

2,549 reviews

What Guests Say About Their Stay

Surroundings (16)
Room Space (14)
Bedroom (14)
Distance To City Center (13)
Fonny S. B.
9.7
/ 10
Friendly & quick service. Good location - near food stalls. The room is spacious with great view.
Ang L. B.
9.7
/ 10
The room look exactly like the pictures and clean. Checking in was very easy. Staff was helpful and polite. Location is good. There are street food just next to the hotel. Highly recommended hotel in Penang. 👍
nur a. a. h.
9.7
/ 10
Professional classy hotel. Was extremely good with a courtesy call once checked in the hotel. Very happy with the condition of the room. Fast check-in process. Had a very comfortable stay.
Ellen S.
9.4
/ 10
Clean and comfortable. The hotel has an easy access to food street, malls, great neighbourhood to explore, very convenient. I would really recommend a family to try. I stayed at the family room. Love it. Ah...and the bathroom is clean too.
Fenny Fenny
9.1
/ 10
Good room, great service, strategic location
In the Area
See Map
33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Sunway Hotel Georgetown Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunway Hotel Georgetown Penang

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33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Lobby Sunway Hotel Georgetown Penang
Lobby 2 Sunway Hotel Georgetown Penang

Discover More About Sunway Hotel Georgetown Penang

Location


Sunway Hotel Georgetown Penang is located in area / city Georgetown.

About Sunway Hotel Georgetown Penang

Whether you are planning an event or other special occasions, Sunway Hotel Georgetown Penang is a great choice for you with a large and well-equipped function room to suit your requirements.

Sunway Hotel Georgetown Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Sunway Hotel Georgetown Penang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sunway Hotel Georgetown Penang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sunway Hotel Georgetown Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunway Hotel Georgetown Penang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sunway Hotel Georgetown Penang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sunway Hotel Georgetown Penang.

All facilities in Sunway Hotel Georgetown Penang

Swimming Pool Sunway Hotel Georgetown Penang
Swimming Pool
Fitness Center Sunway Hotel Georgetown Penang
Fitness Center
Functional Hall Sunway Hotel Georgetown Penang
Functional Hall
Lobby Sunway Hotel Georgetown Penang
Lobby
Accommodation Services Sunway Hotel Georgetown Penang
Accommodation Services

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Continental breakfast

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Kids and Pets

  • Babysitting
  • Babysitting with surcharge

Connectivity

  • Internet point
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sunway Hotel Georgetown Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. - With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. - Effective 01 September 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local Government Fee of RM3 per room per night for a 4-star hotel respectively, and prevailing service charge at 10%. Additionally, the RM10.00 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guest. - Sun cafe will be operating from 6.30 am to 4.00 pm from 28 Feb 2020 till further notice. Our room service remains available all day long.
Free carpark is subject to availability
Local Penang Government Fee - RM3.00 to be waived from Jan to Jun 2022 . The mentioned fee will kick-start from 01 July 2022 onwards and it will be collected from guest upon check in MYR10 tourism tax is not included in the room rate, to be collected from guest upon check-in
Guests must meet all the following requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test
Additional breakfast charges: RM42.40nett per adult per day, RM26.50nett (4 to 12 years) per child per day
We would like to inform you that Sunway Hotel Georgetown Penang will be migrating our telephone lines from copper to fiber optic cables. The migration is scheduled to begin on 10th March 2025, and we anticipate a downtime of up to two days during this transition. To ensure continued effective communication, we have added our Duty Manager’s mobile number (+6019 448 9988) in Google for reference during this period. We sincerely apologize for any inconvenience caused and appreciate your patience and understanding during this time. Please do not hesitate to reach out if you require any further clarification. Thank you for your understanding on this matter.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sunway Hotel Georgetown Penang
250
Number of floors in Sunway Hotel Georgetown Penang
16
Another facilities in Sunway Hotel Georgetown Penang
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Sunway Hotel Georgetown Penang

What are available facilities at Sunway Hotel Georgetown Penang?
There are top facilites at Sunway Hotel Georgetown Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Hotel Georgetown Penang?
The standard check-in time at Sunway Hotel Georgetown Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Hotel Georgetown Penang provide breakfast?
Yes, Sunway Hotel Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sunway Hotel Georgetown Penang

8.6
Very Good

From 2,549 reviews

Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about Sunway Hotel Georgetown Penang
All
Bedroom (12)
Surroundings (11)
Distance to City Center (10)
Staff Friendliness (10)
Room Space (10)
Bathroom (9)
Accessibility (8)
Family Friendly (8)
Wifi (8)
Hotel Area (8)
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Traveller Reviews Sunway Hotel Georgetown Penang

Number of reviews per page
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40

Customer reviews

R***a
icon-Medical
Medical
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8.5

/10

Reviewed 4 week(s) ago

Very cozy, near with food place, nice

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Accommodation's Reply
24 Mar 2025
Dear Values Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
M***l
icon-origin-TRAVELOKA

8.2

/10

Reviewed 5 week(s) ago

All good, all the staff are friendly

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Accommodation's Reply
24 Mar 2025
Dear Values Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
Teddy S.
icon-Medical
Medical
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8.8

/10

Reviewed 8 week(s) ago

The hotel is very close to a range of good local food and durian off course

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B***o
icon-Medical
Medical
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8.8

/10

Reviewed 11 week(s) ago

The check-in process was quite fast, even at 12 noon the room was ready and I could immediately enter. Maybe because I came after the holiday season, so the hotel was not too crowded. The staff was also quite helpful. The location of the hotel is close to everywhere, starting from street food, the top, malls, all can be reached on foot. My room was on the 7th floor, the room and bathroom were quite clean. The bathroom equipment was also complete.
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P***s
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Leisure
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8.8

/10

Reviewed 11 week(s) ago

The location is close to the culinary center and places selling Musang King durian / Black Durian, and in line with places to eat delicious Kwetiaw in Penang and delicious dim sum.
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Dian R. S.
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Leisure
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10.0

/10

Reviewed 12 week(s) ago

The hotel is in good location, very clean, the service super nice people. When I go back, I will stay in same hotel again.

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lie l. c.
icon-Medical
Medical
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10.0

/10

Reviewed 12 week(s) ago

Great location, clean and welcoming

1 people find it helpful

m***i
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Leisure
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10.0

/10

Reviewed 12 week(s) ago

Comfortable, clean, strategic location
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1 people find it helpful

K***n
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Medical
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9.4

/10

Reviewed 13 week(s) ago

The hotel is clean, especially the rooms, spray, towels, bathroom equipment, everything is good, as expected from the hotel *4 👍 Many places to eat around the hotel…
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I***h
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Leisure
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9.4

/10

Reviewed 16 week(s) ago

Yes, everyone is very friendly. I have lived in Sunway since I was little. Even when I had children, Sunway was my choice.
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1 people find it helpful

Guest
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8.5

/10

Reviewed 18 week(s) ago

4 days staying there we felt comfortable both from the service and good food as well as the cleanliness of the room.👍
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S***o
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8.5

/10

Reviewed 22 week(s) ago

Its a good experience clean room etc. But 3pm check in time was not something that we sign up for it should be earlier. No idea if that 's nationwide policy or just sunway policy.

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Accommodation's Reply
01 Nov 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We’re glad to hear that our room conditions met your expectations. Please note that check-in and check-out times are provided on our platform to support guest planning. Rest assured, our team does its best to accommodate early arrivals based on room availability, and we prioritise cleanliness and comfort for each guest’s stay. Thank you for your understanding, and we look forward to welcoming you back soon. Regards, The Management
S***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 25 week(s) ago

The hotel staff is very friendly. The location of the hotel is very strategic, finding food around it is very easy. The cleanliness of the hotel is also good.
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3 people find it helpful

Accommodation's Reply
14 Oct 2024
Greetings, We at Sunway Hotel Georgetown are very pleased that you are satisfied with the cleanliness of the hotel and our service. The location of this hotel is strategic because it is close to many places to eat, shop and tourist attractions. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, Management
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H***i
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9.1

/10

Reviewed 25 week(s) ago

Location is good. Easy access to food and shopping areas. Overall a nice stay. Staff are friendly too. 👍.

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Accommodation's Reply
11 Oct 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
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JOHAN
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Business
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10.0

/10

Reviewed 37 week(s) ago

Good, friendly staff, comfortable hotel atmosphere.
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Accommodation's Reply
22 Jul 2024
Greetings, We at Sunway Hotel Georgetown are very pleased that you are satisfied with your stay here. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The management
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Peng W.
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Leisure
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10.0

/10

Reviewed 38 week(s) ago

Very impressed, strategic location and excellent service.
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Accommodation's Reply
18 Jul 2024
Greetings, Sir/Madam. We at Sunway Hotel Georgetown are very pleased that you are satisfied with our service and find the location of this hotel strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The management
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Dewi F.
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Medical
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9.4

/10

Reviewed 38 week(s) ago

Always stay here. If you go to Penang, let alone bring elderly people who can't walk much to find food
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1 people find it helpful

Accommodation's Reply
10 Jul 2024
Good luck, Dewi F. We at Sunway Hotel Georgetown are very pleased that you are satisfied with our service and find the location of this hotel strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The management
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Sutekno
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Leisure
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8.8

/10

Reviewed 39 week(s) ago

You can stay 2 nights. Good facilities.
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Accommodation's Reply
10 Jul 2024
Good luck, Sutekno. We at Sunway Hotel Georgetown are very pleased that you are satisfied with our service and find the hotel's facilities satisfactory. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The management
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M***a
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Medical
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10.0

/10

Reviewed 42 week(s) ago

Very recommended hotel. We always stayed in this hotel when we went to Penang. Thanks.

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Accommodation's Reply
18 Jun 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. Welcome back and we are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
Esther T.
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9.4

/10

Reviewed 42 week(s) ago

During check in staff not really friendly. Location wise is the food downstairs. Wifi connection, aircon and cleanliness is good.

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Accommodation's Reply
18 Jun 2024
Dear Esther, Greetings from Sunway Hotel Georgetown. We are glad to hear that our amenities meet your expectations and you find our location strategic. We view your feedback on your check-in experience with concern and we promise to improve our service for better guests' experience. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
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