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Delek Tulum
Hotels
9.2
/10
Exceptional
306 reviews
What Guests Say About Their Stay
yasmin
10.0
/ 10
Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
kiona
10.0
/ 10
El area es muy coveniente para llegar a cualquier de los lugares del centro , lo unico es que como esta en el mismo centro si hay un poco de buya en la noche pero ya a la 1 se termina y el hotel te ofrece tapones para los oidos , lo bueno es que el hotel te informa a acerca de eso antes y te ofrecen cancelar si no te gusta este tipo de Ambiente , nosotros la pasamos genial , mi habitacion estuvo super chevere y muy limpia , y las antenciones del personal excelente , y bien atento ellos todos , gracias chicos
Andrew
10.0
/ 10
The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.
In the Area
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Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Delek Tulum
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What's around Delek Tulum
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Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780
Discover More About Delek Tulum
Location
Delek Tulum is located in area / city Tulum.
About Delek Tulum
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Delek Tulum exclusively for you.
With all facilities offered, Delek Tulum is the right place to stay.
All facilities in Delek Tulum
Others
Things to Do
- Romantic proposal packages
- Beach umbrella
- Outdoor pool
- Picnic area
- Garden
- Beach towel
- Spa
- Beach sun loungers
- Pool sun loungers
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
- Snack bar
Hotel Services
- Tours
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Parking
- Terrace
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Delek Tulum
Important Note
- Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
- Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
- Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
- Pet deposit: USD 100 per stay
- Pet fee: USD 100 per pet, per stay
- Late check-out fee: USD 100 (subject to availability)
- Service fee: USD 19 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Deposit is payable by bank and is due within 72 hours of booking the reservation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Delek Tulum | 21 |
Another facilities in Delek Tulum | Romantic proposal packages, Beach umbrella, Outdoor pool, Picnic area, Garden |
Frequently asked questions about Delek Tulum
What are available facilities at Delek Tulum?
There are top facilites at Delek Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Delek Tulum?
The standard check-in time at Delek Tulum is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Delek Tulum provide breakfast?
Yes, Delek Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Delek Tulum
Other sources (306)
9.2
Exceptional
From 306 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.4
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Traveller Reviews Delek Tulum
Number of reviews per page
20
40
Top reviews
Flodjor
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent location
yasmin
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Llasheema
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Wonderful experience! Definitely coming back
kiona
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
El area es muy coveniente para llegar a cualquier de los lugares del centro , lo unico es que como esta en el mismo centro si hay un poco de buya en la noche pero ya a la 1 se termina y el hotel te ofrece tapones para los oidos , lo bueno es que el hotel te informa a acerca de eso antes y te ofrecen cancelar si no te gusta este tipo de Ambiente , nosotros la pasamos genial , mi habitacion estuvo super chevere y muy limpia , y las antenciones del personal excelente , y bien atento ellos todos , gracias chicos
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Wanisa
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Center of everything
NANCY
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.
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Andrew
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.
Marielis
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!
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Donny
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Fantastic! Will definitely be back.
Pooja
Friends and Family
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Location location location! What a beautiful property which is centrally located. Everything is within walking distance.
Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation!
Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details.
Come and get pampered.
True vacation.
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Marta
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Very relaxing place , food and drinks were good .
It is my 3 time visit I love it
julio
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
it was ok
julio
Leisure Family
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
it was good and they treated us really nice
Marcin
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The Delek is still absolutely the best place to stay. Now they have upgraded an area with live music and the restaurant menu is wider with really great food. Our stay was awesome agian with great hospitality and many thanks to great people that were making our time super pleasant: Emanuel, Eduardo, Edrey. Muchas gracias por TODO!!
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Misleydis
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
La pasamos genial.todo es impecable,muy buena atención y el ambiente muy agradable.
Alberto
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Our room was very nice! The outdoor bathroom with view of the ocean along with the bathtub with great ocean view was a very nice experience. Staff was very nice and always ready to cater to you. Overall, I would definitely return to delek.
Marc Machhour
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Clean, secure, beautiful and friendly. Staff is excellent. Overall A .
Stayed for 9 days so we did experience this hotel quite a bit. Prime location. Close to everything. Rooms are absolutely amazing and spacious. Get the master suite.
Bar is A . Their tacos are excellent. Music has a good vibe. Great yoga classes. Gets packed on weekend but we always had a bed on the beach thanks to Sheriff.
Many many thanks to Delek family, Sheriff, Abigail, Manuel, Eduardo, Hanibal, Ximez and special thanks to Steff and the manager for taking care of my wife’s sprained ankle. Tezmacal ceremony with Francisco is a must. Wish we could’ve done it everyday. Ice baths were fun. Imix tattoo artist was creative.
We felt at home and will surely be coming back.
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Marcelle
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Delek is an amazing option if you are looking to stay in the hotel zone of Tulum. The staff is simply amazing!! They respond to your needs so quickly, and are extremely accommodating. Cannot wait to be back at Delek! 5/5 stars!
Amy
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Right in the heart of town and perfect proximity to the beach and fine dining, while also feeling like the quintessential Tulum experience one would expect regarding the aesthetic of the hotel itself.
Moi
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Such an awesome resort, walking distance to many shops and restaurants. The staff was super friendly and the hotel/rooms were so unique and amazing, very eco friendly and comfortable. The morning coffee delivered to our room daily was an awesome treat, the property is in such a great location. The beach is beautiful and the hotel restaurant food was great as well. The beach club staff was always friendly and always accommodating and made our stay very enjoyable.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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