Kasbah Africa

Others
8.2
/10

Very Good

19 reviews

What Guests Say About Their Stay

maroua
10.0
/ 10
Literally it was one of the best trips i had ever, we were very happy with the hotel and room mountain view, breakfast was tasty and various, room were very clean and spacious, and the team were On Point, very friendly, professional and they were keeping attention to each little detail to make us happy and feel like home. Huge and Many thanks Soufiane, Abdelmjid and all the staff for your kindness, support and hospitality all over the trip. We will be back definitely very soon, and i absolutely recommend this place to everyone, you won't regret.
Imran
10.0
/ 10
Amazing views and extremely clean rooms for a remote location, will definitely want to visit here again
John
10.0
/ 10
An incredibly tranquil and relaxing place. Superb food, friendly and welcoming service. Definitely not a typical resort and all the better because of that. Great dogs too!
In the Area
See Map
Douar Torort, Azzaden Valley, Al-Haouz, Marrakesh-Safi, Morocco, 40000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Kasbah Africa is located in area / city Al-Haouz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Kasbah Africa

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Douar Torort, Azzaden Valley, Al-Haouz, Marrakesh-Safi, Morocco, 40000
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Discover More About Kasbah Africa

Location


Kasbah Africa is located in area / city Al-Haouz.

About Kasbah Africa

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Kasbah Africa.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kasbah Africa exclusively for you.

With all facilities offered, Kasbah Africa is the right place to stay.

All facilities in Kasbah Africa

Others Kasbah Africa
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Pool sun loungers

Hotel Services

  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

General

  • Parking
  • Swimming pool
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Transportation

  • Access to train station (surcharge)
  • Area shuttle with surcharge

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Kasbah Africa

Important Note
  • Airport shuttle fee: MAD 450 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 6.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Kasbah Africa
8
Number of floors in Kasbah Africa
1
Another facilities in Kasbah Africa
Beach umbrella, Outdoor pool, Picnic area, Garden, Barbecue

Frequently asked question in Kasbah Africa

What are available facilities at Kasbah Africa?
There are top facilites at Kasbah Africa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kasbah Africa?
The standard check-in time at Kasbah Africa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Kasbah Africa provide breakfast?
Yes, Kasbah Africa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Kasbah Africa

8.2
Very Good

From 19 reviews

Cleanliness

8.4

Room Comfort

8.0

Location

10.0

Service and Facilites

8.2

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Traveller Reviews Kasbah Africa

Number of reviews per page
20
40
Top reviews
maroua
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Literally it was one of the best trips i had ever, we were very happy with the hotel and room mountain view, breakfast was tasty and various, room were very clean and spacious, and the team were On Point, very friendly, professional and they were keeping attention to each little detail to make us happy and feel like home. Huge and Many thanks Soufiane, Abdelmjid and all the staff for your kindness, support and hospitality all over the trip. We will be back definitely very soon, and i absolutely recommend this place to everyone, you won't regret.
Read More
Imran
icon-Leisure
Leisure

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Amazing views and extremely clean rooms for a remote location, will definitely want to visit here again
John
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

An incredibly tranquil and relaxing place. Superb food, friendly and welcoming service. Definitely not a typical resort and all the better because of that. Great dogs too!
Rosemary
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 80 week(s) ago

Hotels.com verified review

Our stay at Kasbah Africa was wonderful. Nothing was too much trouble for Sofiane. He worked so hard and went out of his way to welcome us, despite being short of staff after the earthquake. All the staff were so friendly and helpful. Recommend the guided walk and cookery.Stunning location and great,clean and comfortable accomodation
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Tania
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 80 week(s) ago

Hotels.com verified review

We have just returned from a short stay at the Kasbah Africa. A group of nine ladies, we were delighted with the accommodation. Very clean gorgeous rooms, hot showers and excellent plumbing! The surroundings are stunning and the large pool very welcome! The host, Sofiane, could not do enough and was very attentive. We took part in the cookery course,making our own tagine supper and also the Tikhfist Hamlet Hike which was just over two hours and can thoroughly recommend. Sofiane organised all our transfers and was more than happy to assist with any of our requests! One of our party was coeliac and he remembered for every meal. Can thoroughly recommend
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Verified traveler
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 292 week(s) ago

Expedia Group verified review

What a fantastic find. Not only is the location incredible, but the friendly staff, great food and beautiful rooms make it the most perfect location.
Gee
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 306 week(s) ago

Expedia Group verified review

Con Artists. Spare yourself the trouble - never ever book with them. They don't even have a receptionist to answer the phone. Once you book with them - you're screwed, buddy. Totally unprofessional, lousy hotel in the boonies
Helen

10.0

/10

Reviewed 315 week(s) ago

Hotels.com verified review

We had a fantastic week af Kasbah Africa at the end of March. The location is stunning with amazing views from both the rooms and the swimming pool and garden. A holiday here can be as active or as relaxing as you want it. There is genuine warmth & hospitality here. We were offered dinner in our room one night as it was pouring with rain, to save us braving the weather outside and we were even invited to try the staff's tagine one lunchtime. Thank you so much Redouan (the manager) and the Kasbah Africa team.
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Kasper

2.0

/10

Reviewed 323 week(s) ago

Hotels.com verified review

We travelled from Marrakech airport to Kasbah Africa by taxi - the journey was lovely with beautiful views of the mountains. However, we arrived at Kasbah Africa and there was no one there - no other guests at all. Admittedly it was low season but it was still a very unsettling experience. From this point onwards our stay got worse and worse. There are no other restaurants, villages or even tiny stalls where you can buy anything so you have to stay at Kasbah Africa. The prices are very very expensive for the quality and quantity of food. We paid 600dh (approx £55) for 1 tagine, 1 salad, 2 apples and a bottle of wine! Avoid the food at all costs because it’s not worth it! We mentioned to the staff that we were very unhappy with the food but we were told we were wrong and that this was normal... We asked for a discount because it really was very bad and one member of staff got very aggressive with us. If we were female travellers we would have felt very intimidated being there. We planned to stay for 2 nights but we left after the first night because of how bad the service was. There are much nicer places with more friendly staff and more to do in the local area. The location is very beautiful but that is it. Since returning to the UK we have asked for some sort of compensation for the bad experience we had but the company that manages the property has ignored our requests. It’s a shame that we have been forced to write such a negative review as Kasbah Africa has potential.
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Eric

10.0

/10

Reviewed 427 week(s) ago

Hotels.com verified review

I spent 5 nights at Kasbah Africa and it was a tremendous stay and experience for the value. The rooms are spacious and charming with wood stoves and offer beautiful mountain views. The home-style cooking is very traditional but delicious. Travelers should understand this isn't a bit of a more rustic getaway - as long as they keep that in mind, they will enjoy their stay and the magical surroundings.
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Verified traveler

4.0

/10

Reviewed 435 week(s) ago

Hotels.com verified review

Watch the billing on this hotel. I didn't notice "Additional Charges and Taxes" that almost doubled the cost of the room. I complained and was told it came from the hotel. I questioned the hotel and they said they didn't know. The charge wasn't for the kids, nor are the taxes 90% in Morocco. The host asked the owner and he said he didn't know either, but did nothing about it. In the end it was never resolved. No one cared. The room was way too expensive for what it was as a result. The road to the hotel is dirt and fairly bad, though doesn't need a high clearance vehicle if you navigate properly. Passing oncoming cars requires you to stop and edge by in many places. The hotel is 3km up the road. There is no food nearby except at the hotel. Dinner is 200 MAD, lunch 150. This is very expensive for morocco. There is no menu. If you don't like it you're going into town and driving up the road in the dark which isn't really appealing. This made it difficult with kids. After being ripped off on the room rate I wasn't going to pay 200 MAD for dinner. The host was very helpful and gracious. Probably the best thing about the hotel. The location is beautiful. A river flows below the hotel. It's a relaxing place. But the place is more set up for package tours where everything is included and they company that runs it does this. Nice spot but too difficult and no one resolved my billing issue.
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Steve

2.0

/10

Reviewed 443 week(s) ago

Expedia Group verified review

This is the worst hotel I have ever been too. 1. First Impressions of the hotel are that you are totally isolated, there is nothing nearby and you will have to make up your own activities. 2. The hotel manager informs you there is no clean drinking water and we would have to buy drinks from the hotel. But we were told “you will be provided with a jug of water to brush your teeth”. In our case this jug of water never arrived and when we asked for water then they offer to sell us bottled water at a premium. 3. The safe in the room did not work even though they warned in the leaflet that you should lock your valuables away so as not to tempt the staff. 4. On arriving in our room we were greeted by a pack warning us of local dress code. 5. The beds were uncomfortable on a double bed two mattresses were at best rubbish and broken. When raised to the manager we were informed it was not a problem for him. 6.The swimming pool was dirty 7. The Kitchen resembled a kitchen from an episode of “Ramsay’s Kitchen Nightmares” Upon Raising concerns the hotel manager informed us we could move to another location within the group only for the following to occur: Check Out Hidden Costs and very questionable Taxi Charges and exchange rates. The Manager informed us we will be relocated we left the hotel more like refuges than holiday makers however happy to escape the hotel, its staff and its UK owners. Only for them to dump us on the roadside in Marrakech no hotel and a lot of hidden charges
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Verified traveler

8.0

/10

Reviewed 478 week(s) ago

Hotels.com verified review

It is located in the secluded area at the bottom of Atlas mountain. The room was spacious and ethnically furnished. Even a telescope was placed for star gazing at night. The place feels like it was trying to conserve and sustain the surrounding nature and the livelihood of the local community. The manager says that most of furnitures and food ingredients were locally produced. However, there are a few downsides. Wifi is not available from the room. When dining, there is a daily set menu (200MAD/15GBP per person) without choice. hotels.com booking stated all taxes were included in the price but we were charged 55MAD extra upon checkout. The manager was friendly but kept on asking for a tripadvisor review for each one of us till we left the site.
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Kifah
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The view over the mountains is breathtaking . The cooking course was lots of fun
Luc
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 100 week(s) ago

Expedia Group verified review

A fantastic place, brilliant scenery, authentic feel and great, friendly staff. Although the weather wasn't quite what we hoped it would be be, we absolutely loved Kasbah Africa!
Nadia

10.0

/10

Reviewed 344 week(s) ago

Expedia Group verified review

Utrolig smuk beliggenhed med udsigt til bjergene og af og til de lokale. Værelserne er store og indeholder hvad der bør være. Hotel personalet er utroligt søde, smilende og hjælpsomme og på trods af sprogbarriere gør de sig altid forståelige. Maden er god og traditionel og mange af frugterne og grøntsagerne dyrker de selv på grunden. Udendørs arealerne er utroligt smukke med frugttræer, duftende blomster buske og i det hele taget en hyggelig atmosfære. Alt i alt en rigtig god og meget afslappende oplevelse hvor man virkelig kommer ned i gear.
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Verified traveler

10.0

/10

Reviewed 418 week(s) ago

Hotels.com verified review

the hotel is well situated in a very charming, calm and peaceful area, the staff are very friendly, Redouan the manager was really helping, Moustapha as well and others as well.
anas

8.0

/10

Reviewed 456 week(s) ago

Hotels.com verified review

séjour agréable, bel endroit, un peu mal indiqué, petit déj peut etre amélioré
Yves

10.0

/10

Reviewed 470 week(s) ago

Hotels.com verified review

Nous avons eu un peu de difficulté à trouver la kasbha africa, mais une fois arrivés le cadre est superbe et le personnel est aux petits soins.
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