Pacific Bay Grand Suites

This is my first time using the Pacific Bay Grand Suites desk at this building and my second time staying in the building. The property is well situated about a minute walk from Robinson Mall. The pool is really nice. Staff is great and check in/check out couldn’t have been easier. Highly recommended

Exceeded my expectations for money paid great value Room clean and all in order. Staff were superb friendly and helpful including the owner 👍Room 1807 quiet side of the hotel was great Good location plenty of places around to eat including Robinson's place Mall across the road. I have no hesitation in recommending this great value for money hotel

Nice, Clean and Quiet. Good location. The king bed was very comfortable with lots of comfy and soft pillows. Love the comforter as well. Will definitely book this room again, actually it is my 3rd time here. SUGGEST: please upgrade your bath towel, as your towel was so thin, just one use and it is already wet.

Front desk staff and guards are very helpful and courteous. This place is within a couple minutes walk to Robinson Place, where you’ll have a great selection of restaurants.

Enjoyed the pool with family

We enjoyed our one week stay and will be back. I love their soft pillows and covers giving me a good night sleep. Very friendly staff especially Michael who was always around to assist. Although our air-conditioner is a bit noisy, and bathroom takes time to drain, still I would give this hotel two thumbs up!

Never comeback but cheap

It was terrible, the price is to high for such an old nasty dirty room with cockroaches, I changed rooms two times and each room there was cockroaches, it is ridiculous that they change so much for rooms that aren’t worth half of what they charge, I would never stay at that hotel even if it is free and I would never recommend anyone to stay there.

Love this place highly recommended

Staff very friendly and helpful. The room is full of cockroaches had to buy bug spray to slow them down.

Property at the heart of Manila steps away from Robinson's Mall and Supermarket . Check in was a breeze considering we landed late night at Manila. Staff is super sweet and helpful. Although I booked a budget room there was a microwave, small cooktop ,kettle and dishes and utensils. Medium sized fridge not the small one! High end sheets pillows and comfortable bed. Super clean very impressed! Nice surprise was balcony!Thank you Pacific Grande Suites for an enjoyable stay!

Awesome Hotel. Almost perfect. The pool was closed for maintenance the whole week but other than that I really enjoyed the stay. Especially the bed. It was super comfortable. The staff was amazing too.

It was good to stay here.

Don't book here. Liars. Nasty. I can't even get my money back

Nice big bed. Pretty basic but got a nice view. Towel could have been bigger.

Great staff, nice place!!

I never ended up staying because it felt so unsafe ! Despite the hotel being empty, we tried to check in around 10 AM after a delayed flight that didn't leave until 4 AM. We were told that we can't until 2 PM. The area is super dodgy. In the lobby there are old men who clearly rent the rooms for the night with a lady from one of the nearby strip joints in the same street. Basically it felt so unsafe that we decided to go somewhere else and lost the money from the booking. However the staff are really lovely. Very polite and I really can't fault them at all. As mentioned by someone else, it's a hotel within another hotel, so a bit confusing. Overall I would avoid this hotel especially if you have a family or are traveling alone.

Firstly, our driver could not find the hotel so we asked around and we found out that the hotel was a part of a bigger hotel in the same building where the reception was not fully set-up yet few meters away (inside) from the main entrance of the main hotel/building. There was no signboard about this hotel outside the buildning and they only accept cash because they do not have a card terminal yet. We were informed that they only started operating as a hotel a month ago which I found strange because accepting guests when not fully operational yet surely affects the comfort that a guest is looking. G-cash is available if you have one. Secondly, we booked for 3 persons but the room was only for 2 persons - apparently a mistake was made in the property description. They transfered us into a bigger room that was not fully ready for occupancy yet (dusty room) so a cleaner was dusting while we already were in the room. Then we discovered that there was a problem with WIFI so we could not use the facility during our whole stay. The staff was very kind and tried his best to help us and was apologizing for these situations. They called us on the second day if we would like to transfer to another room where WIFI was functional but we were so tired of packing and unpacking of our things so we refused. Thirdly, the airconditions in our room were so loud that affected our resting hours. We were so tired and we were preparing for our next trip so we stayed put.

夜真下のライブハウスが深夜まで音楽が流れ、睡眠の邪魔になった。

Sentrumsnært , litt støy fra barer og diskotek musikk til ca kl 2-3 men mye hotel for pengene .