Overall a very pleasant hotel. Location great and parking inexpensive. A warm welcome and room upgrade at check-in (nice!) and Fernando at the door brightened up my son's day every time we passed by. Room cleaning excellent and housekeeping staff went over and above with nice little touches. As far as I could tell all rooms have a great view and a little balcony (this was ours on second floor - see pic). Excellent pools although changing rooms not very accessible/well-signposted (e.g none in the indoor pool area other than a toilet, but we did find some on our last day at the furthest away outdoor pool). Only negative for me was the food quality was just okay and and I found the waiting staff in the piano bar not to be very attentive, and outside at the pool bar they were a bit surly. Everyone else was great! We were the youngest guests by some margin, most others seemed to be the coach trip crowd, if that's something you care about (we didn't).

A wonderful place to be for fabulous service, a perfect location, and to be close to the sea but also excellent facilities on site. Just one comment about the food. The buffet breakfasts I do not believe could be bettered anywhere else. The restaurant meals were perfectly cooked but I believe a bit uninspired, I do think there should be more concentration on Madeira, and Portuguese dishes.

Still 5* staff and facilities. When an arriving guest goes and hugs a pool area staff as an old friend, you've seen something special about a place. Yes the rooms are a tad faded but always well maintained and clean. The whole place is spotless. The food is fine. The location is fantastic.... and the staff are excellent

We stayed here for 7 nights and loved everything. All the rooms in the hotel has sea facing balcony. We were in a studio apartment which was spacious and nice. There are many seabeds facing sea in the property where you can spend your day peacefully. There is a jacuzzi as well outside with controlled temperature. There are indoor pools and Sauna as well which we loved. The staffs are very nice and breakfast has large spread. There are multiple restaurants in the hotel serving different cuisines. They were also showing Eurocup telecast in one of the bars. Overall it was a great stay.

Beautiful location, large comfortable rooms, 1st class service, excellent food and atmosphere. The hotel has easy access to parking, a saltwater swimming pool that is a delight to swim in any time of the day. There's a safe swimming area in the ocean with direct access from the hotel.