JEN Singapore Tanglin by Shangri-La

Hotels
8.6
Impressive
From 630 verified guests reviews

What Guests Say About Their Stay

Strategic Location (5)
Nice Interior (3)
Clean Room (6)
Excellent Service (3)
Bryan C.
8.8
/ 10
Hotel room is nice and comfortable. Swimming pool is very clean! Buffet has a good selection of food and the quality is there!
Hermawan S.
9.7
/ 10
Nice swimming poll, clean room.
Melissa M.
9.7
/ 10
Nice hotel, great interior. Clean and tidy! Awesome!
In the Area
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1A Cuscaden Road, Orchard, Singapore, 249716

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at JEN Singapore Tanglin by Shangri-La is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JEN Singapore Tanglin by Shangri-La

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1A Cuscaden Road, Orchard, Singapore, 249716
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Lobby 2 JEN Singapore Tanglin by Shangri-La

Discover More About JEN Singapore Tanglin by Shangri-La

Centrally located on the Orchard Road shopping district and a 2-minute walk from Orchard Boulevard MRT Station

, JEN Singapore Tanglin by Shangri-La offers easy access to Tanglin Mall retail outlets, restaurants and supermarkets. The fun and friendly team is always ready to help you discover local secrets at the hotel’s doorstep – whether a walk to the shops along Orchard Road, a stroll to the UNESCO heritage Botanical Gardens or a bicycle ride exploring the quaint neighborhood of Dempsey Hill. The hotel is also a leading venue for prestigious corporate gatherings or social occasions.

All 565 guestrooms come with the necessary up-to-date amenities so guests can enjoy the hotel’s playful designs and tech-driven experiences that are made to engage. Award-winning on-site dining outlets feature diverse Chinese, Malay and Indian culinary offerings. For recreation, the hotel outstanding spa offers a variety of health and beauty-enhancing treatments. Other facilities include a fully equipped gymnasium, sauna, steam room, massage services, whirlpool and an outdoor swimming pool.

Shangri-La Cares - Your Well-being In Our Care

As part of JEN Singapore Tanglin’s ongoing efforts to create a comfortable and safe environment for our guests, the hotel has a fully vaccinated workforce and embraced a series of enhanced safety standards and precautionary measures under our “Shangri-La Cares” commitment. These hygiene and safe management measures include increased cleaning and sanitising frequency for high touch points areas, use of medical grade sanitisers and disinfectants, contactless check-in and check-out and maintaining safe distancing at all public areas of the hotel. Learn more about our Shangri-La Cares commitment at https://www.shangri-la.com/group/shangrila-cares. JEN Singapore Tanglin by Shangri-La is awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. Ah Hoi's Kitchen is an SG Clean certified establishment.

All facilities in JEN Singapore Tanglin by Shangri-La

Bar, Cafe and Lounge JEN Singapore Tanglin by Shangri-La
Bar, Cafe and Lounge
Fitness Center JEN Singapore Tanglin by Shangri-La
Fitness Center
Functional Hall JEN Singapore Tanglin by Shangri-La
Functional Hall
Lobby JEN Singapore Tanglin by Shangri-La
Lobby
Accommodation Services JEN Singapore Tanglin by Shangri-La
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Cafe
  • Continental breakfast
  • Poolside bar

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier

Transportation

  • Bicycle rental
  • Parking with surcharge

Connectivity

  • LAN Internet
  • Free WiFi

Accommodation Policy & General Information in JEN Singapore Tanglin by Shangri-La

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Rumpoles Bar Operation Hours : Opening Time: 05.30PM Closing Time : 01:00AM
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at JEN Singapore Tanglin by Shangri-La
565
Number of floors in JEN Singapore Tanglin by Shangri-La
18
Another facilities in JEN Singapore Tanglin by Shangri-La
Bellhop, Concierge, Money changer, Express check-out, 24-hour Receptionist

Frequently asked question in JEN Singapore Tanglin by Shangri-La

What are available facilities at JEN Singapore Tanglin by Shangri-La ?
There are top facilites at JEN Singapore Tanglin by Shangri-La such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JEN Singapore Tanglin by Shangri-La ?
The standard check-in time at JEN Singapore Tanglin by Shangri-La is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JEN Singapore Tanglin by Shangri-La provide breakfast?
Yes, JEN Singapore Tanglin by Shangri-La provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in JEN Singapore Tanglin by Shangri-La

Overall Rating & Reviews

Traveloka (630)
Others (1,002)
From 630 verified guests reviews
8.6
Impressive
Fantastic
237
Very Good
316
Satisfying
18
Average
59
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (5)
nice interior (3)
clean room (6)
excellent service (3)
tasty breakfast (1)
tasty food (2)
See More 6
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Language
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M***d
This is a guest profile.
Business travel
6.5
/ 10
14 Oct 2024
Staff looked deficient and not caring enough. Well yeah, Singapore hospitality at its best.

1 liked this review

Y***o
This is a guest profile.
9.4
/ 10
24 Jul 2024
Really great experience got an upgrade of our room because our birthday thank to ijad.

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K***a
This is a guest profile.
Leisure
9.1
/ 10
19 Jul 2024
Very helpful staff. Nice bed and the size is good for family. That 's all.

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L***a
This is a guest profile.
Leisure
6.2
/ 10
10 Jul 2024
The check in staffs (check in at 8pm) are super slow. Wait for a long time just 2 person in front of me. When check out, try to find my luggage, the staffs (same person when check in, 1 indian female, 1 gender neutral) can't find my bags. The thing is: they are super slow, and ignorant, and unwilling to help. But the staff that help me to bring the luggage down from the room, and help to keep them, and even help me to tied the boxes so it 's easier to bring my boxes is very extraordinary. He is willing to help from heart. I can tell and feel the willingness to help and serve. I just forget his name. Thank you so much for your extra service to tie my boxes. Service is from heart, and I appreciate it very much.
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F***i
This is a guest profile.
Leisure
8.5
/ 10
08 Jul 2024
The hotel location is superb, just a walking distance to MRT orchard Boulevard and the Tanglin Mall just behind the hotel. The room also clean and the bed was good.

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S***i
This is a guest profile.
Leisure
8.5
/ 10
13 Apr 2024
Gym and swimming pool very good. Filtered drinking water very convenient.

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S***i
This is a guest profile.
Leisure
8.5
/ 10
13 Apr 2024
Clean and comfy room, and very useful they have filtered drinking water.

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LK
Linda K.
Holiday
9.1
/ 10
12 Apr 2024
The check in staff gave us early check in. Thank you so much for this because we were so tired after long flight and couldn't sleep. Quite near from orchard.

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BT
Brozti T.
Staycation
9.1
/ 10
29 Mar 2024
Great location and good hospitality.

Like this review?

ZM
Zahwa M.
Holiday
9.7
/ 10
21 Mar 2024
The staff were friendly and super helpful during our stay. The room was nice and comfortable as well.

2 liked this review

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Lobby 4 JEN Singapore Tanglin by Shangri-La

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.