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lyf Bugis Singapore managed by The Ascott Limited
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lyf Bugis Singapore managed by The Ascott Limited

Hotels

8.5

/10

Very Good

1,071 reviews

What Guests Say About Their Stay

Distance To City Center (16)
Surroundings (13)
Staff Friendliness (13)
Hotel Area (13)
Ong P. W.
8.5
/ 10
I really liked the aesthetics of the room and the hotel. Detailed in curating a good experience for customers. Room a little small but just right for soloist~ The bar looks very good on the exterior, didn't get to go. The breakfast was decent and valuable for price paid. Would want to go back here again or recommend friends on a solo staycation.
Lee Y.
9.1
/ 10
Location is unbeatable and the service is excellent. Check-in was fast. Bedroom is clean with charging ports for USB and 3-pin. Love the rain shower with great water pressure and temperature, and fragrant Metis toiletries.
Huasen T.
9.7
/ 10
The hotel is near MRT stations, has great amenities nearby and the room provided was clean! Had a great staycation during my stay, definitely will visit hotel G again.
Peh J.
9.1
/ 10
Second stay here and still happy with the stay:) counter staff was really responsive to request, and I managed to get a short check out extension. Channels were decent and able to screen mirror too. Love the dreamcatcher! Pretty from every angle and adds character to the room. Had a decent view from the window (despite the slightly dusty blinds lol), and could even spot MBS! Amenities were from Aus brand Metis, and water pressure was great albeit the really tiny shower space. Generally, love the cosiness of the space, and am already intending to schedule a third stay soon!
Wong J. M.
9.7
/ 10
Stayed at Good Room King Flexi on the 1st day. We got a corner room, is small but cosy & suitable for couple stay. Good location with many eateries, bus stop & mrt nearby. Will be back again.
In the Area
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200 Middle Road, Bugis, Singapore, 188980

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named lyf Bugis Singapore Staying at lyf Bugis Singapore managed by The Ascott Limited is a good choice when you are visiting Bugis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around lyf Bugis Singapore managed by The Ascott Limited

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200 Middle Road, Bugis, Singapore, 188980
Lobby lyf Bugis Singapore managed by The Ascott Limited
Exterior 2 lyf Bugis Singapore managed by The Ascott Limited

Discover More About lyf Bugis Singapore managed by The Ascott Limited

note: hotel was previously named lyf Bugis Singapore

Location


Staying at lyf Bugis Singapore managed by The Ascott Limited is a good choice when you are visiting Bugis.

About lyf Bugis Singapore managed by The Ascott Limited

Not only located within easy reach of various places of interests for your adventure, but staying at lyf Bugis Singapore managed by The Ascott Limited will also give you a pleasant stay.

lyf Bugis Singapore managed by The Ascott Limited is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, lyf Bugis Singapore managed by The Ascott Limited provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, lyf Bugis Singapore managed by The Ascott Limited is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, lyf Bugis Singapore managed by The Ascott Limited provides complete services and facilities that you and your colleagues need.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at lyf Bugis Singapore managed by The Ascott Limited.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, lyf Bugis Singapore managed by The Ascott Limited is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

lyf Bugis Singapore managed by The Ascott Limited is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at lyf Bugis Singapore managed by The Ascott Limited.

All facilities in lyf Bugis Singapore managed by The Ascott Limited

Bar, Cafe and Lounge lyf Bugis Singapore managed by The Ascott Limited
Bar, Cafe and Lounge
Fitness Center lyf Bugis Singapore managed by The Ascott Limited
Fitness Center
Common Space lyf Bugis Singapore managed by The Ascott Limited
Common Space
Lobby lyf Bugis Singapore managed by The Ascott Limited
Lobby
CleanAccommodation lyf Bugis Singapore managed by The Ascott Limited
CleanAccommodation

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Brunch
  • Cafe
  • Winery

Transportation

  • Limited parking
  • Parking with surcharge
  • Secure parking

General

  • AC
  • Non-smoking room
  • Smoke-free

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Photocopier

Accommodation Policy & General Information in lyf Bugis Singapore managed by The Ascott Limited

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at lyf Bugis Singapore managed by The Ascott Limited
308
Number of floors in lyf Bugis Singapore managed by The Ascott Limited
16
Another facilities in lyf Bugis Singapore managed by The Ascott Limited
Accessible bathroom, Accessible parking, Accessible path of travel, Disabled access friendly, Braille or raised signage

Frequently asked question in lyf Bugis Singapore managed by The Ascott Limited

What are available facilities at lyf Bugis Singapore managed by The Ascott Limited?
There are top facilites at lyf Bugis Singapore managed by The Ascott Limited such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at lyf Bugis Singapore managed by The Ascott Limited?
The standard check-in time at lyf Bugis Singapore managed by The Ascott Limited is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in lyf Bugis Singapore managed by The Ascott Limited

8.5
Very Good

From 1,071 reviews

Provided by travellers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about lyf Bugis Singapore managed by The Ascott Limited
All
Distance to City Center (14)
Staff Friendliness (13)
Bedroom (12)
Surroundings (10)
Wifi (10)
Check-in/out Time (10)
Room Space (10)
Accessibility (9)
Bathroom (8)
Hotel Area (8)
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Traveller Reviews lyf Bugis Singapore managed by The Ascott Limited

Number of reviews per page
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40

Customer reviews

L***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

I am very impressed with their staff. They're always ready to support my family. Thank you everyone.

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Accommodation's Reply
24 Mar 2025
Hi L**L! -- Greetings from lyf Bugis Singapore! -- Thanks for taking the time to give us your feedback about your recent stay at our experience-led social living residence. – We are thrilled to know you and your lovely family had a wonderful stay and have such fond memories of your stay with us! --- Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making our team feel valued! – Our doors are always open, come back anytime! Cheers, -- The lyf Team
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 13 week(s) ago

Hotel and reception staff were friendly. Location was good. Transport, food and shopping nearby. First time staying here. Would definitely return when visiting singapore again.

1 people find it helpful

Accommodation's Reply
30 Dec 2024
Hi I***a, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback about your recent stay.--We are thrilled to learn you had a wonderful stay!--Nestled in the vibrant Bugis district, lyf Bugis Singapore is perfectly positioned amidst premier shopping destinations like Bugis Junction and Bugis+ malls, as well as the eclectic cultural hotspot of Haji Lane. Guests can indulge in a diverse array of dining options and local eateries just steps away. With Bencoolen and Bugis MRT stations nearby, exploring the rest of Singapore is both convenient and effortless.--We are glad that you loved the facilities and amenities at our premises.--Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued!---We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops!--Our doors are always open and we look forward to welcoming you back here for your next adventure!--In the meantime, stay safe and lyf-ly!--Cheers, lyf Guard Team
F***a
icon-Transit
Transit
icon-origin-TRAVELOKA

8.2

/10

Reviewed 14 week(s) ago

The bed is comfortable, don't choose the wrong room type, if you are with children, take a slightly larger room, overall it is comfortable and worth it for the average hotel value in SG, thx
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1 people find it helpful

Accommodation's Reply
27 Dec 2024
Hi F***a,---Greetings from lyf Bugis Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
I***h
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 17 week(s) ago

Self storage luggage and self check out was very helpful. Early check in was available to ascott member (it was free membership anyway). A bit uncomfortable due the construction but might try to stay again when it back to normal

1 people find it helpful

Accommodation's Reply
06 Dec 2024
Hi I***h,---Greetings from lyf Bugis Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We sincerely apologise for the discomfort caused to you by the soundproofing of our rooms. We understand the importance of meaningful rest and thus, we do provide ear plugs for free to our residents! Feel free to approach any of our friendly lyf guards at the Say Hi! counter in future who would be happy to assist! --We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
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Lidya i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 19 week(s) ago

LYF Hotel is very strategic, close to everywhere, 3 nights stay gets 1X make up room service, CI/CO time is very flexible, Room size is according to the information but it is a bit difficult to put things away 😀😀, easy to find food for Muslims, there is Aljalani on the left side of the hotel building & There is Muslim cuisine in the Fortune building which is in front of the hotel building
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2 people find it helpful

Accommodation's Reply
25 Nov 2024
Hi Lidya i., -- Greetings from lyf Bugis Singapore! -- Thanks for taking the time to give us your feedback about your recent stay at our experience-led social living residence. --- We are glad you had a great stay with us, and you found our location with easy accessibility to many eateries and public transport options ideal for your holiday in our city-state. -- Our doors are always open, and we look forward to welcoming you back here for your next adventure! – Cheers, -- The lyf Team
Mega Y. A.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 22 week(s) ago

Cozy hotel with great location. It 's small but well-served the purpose of having a good night sleep.

2 people find it helpful

Accommodation's Reply
28 Oct 2024
Hi Mega Y, A,, Greetings from lyf Bugis Singapore! Thanks for taking the time to give us your feedback about your recent stay at our experience-led social living residence. --- We are glad you enjoyed it! – Our doors are always open, we look forward to welcoming you back to lyf for your next adventure! – Cheers, -- lyf Guard Team
Merly S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 23 week(s) ago

This is very good hotel, excellent and friendly staff. The room a little bit small but its nice. Sure, we will back again to this hotel.

1 people find it helpful

Accommodation's Reply
03 Nov 2024
Hi Merly S., -- Greetings from lyf Bugis Singapore! -- Thanks for taking the time to give us your feedback about your recent stay at our experience-led social living residence. --- We are delighted you enjoyed it and found our location with easy accessibility to many eateries and various public transport options convenient. --- We do believe that in lyf, the joy is in all the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! Thank you for noticing and sharing all the details, we are so glad it made your stay! -- Our doors are always open, come back anytime! – Cheers, --- lyf Guard Team
K***a
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

I like stay here, near go bugis market, easy go looking food.

1 people find it helpful

Accommodation's Reply
18 Oct 2024
Hi K***a, Greetings from lyf Bugis Singapore! Thanks for reviewing your recent stay at our experience-led social living residence and for awarding a perfect rating for your stay! We are delighted you had a fabulous stay with us, and we hope you had the time of your lyf! – Our doors are always open, and we look forward to welcoming you back here for your next adventure! -- Cheers, -- lyf Guard Team
Reka T.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 25 week(s) ago

The room is nice, clean and quite spacious. Recommended, if you want to go to Bugis Junction or Bugis+ it's not that far.
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2 people find it helpful

Accommodation's Reply
15 Oct 2024
Hi Reka T.,---Greetings from lyf Bugis Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 28 week(s) ago

I was only here for short trip and I was happy with the room, as it was quite spacious for 1 (I booked the king sized bed). The location is great, within walking distance to MRT station/bus stop. Most importantly, it 's right above Al -Jilani restaurant which opens 24 hours 👌🏻.

2 people find it helpful

Accommodation's Reply
18 Sep 2024
Hi A***a, -- Greetings from lyf Bugis Singapore! -- Thanks for taking the time to give us your feedback about your recent stay, we are glad you enjoyed it! -- Our doors are always open, come back anytime! -- Cheers, -- lyf Guard Team
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.1

/10

Reviewed 31 week(s) ago

The staff service is very, very slow. The room is not cleaned. There is no wifi. Asking for new towels is very difficult 😪.
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2 people find it helpful

Accommodation's Reply
06 Sep 2024
Hi V***a, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback about your recent stay, and we are sorry to hear you did not fully enjoy your recent stay with us.--We sincerely apologise for the shortfalls you have experienced.---Please accept our sincere apologies with regards to the lapse in service standards of our lyf guards (front desk staff). As our lyf guards play an integral role and are a big part of the lyf experience, we take feedback very seriously and any information you provide us with will be very useful in ensuring that the necessary retraining efforts are done accordingly.--As we are a co-living service residence, and not a hotel, light housekeeping is done once every 3 days and full housekeeping is done once a week. In between if you needed any amenity top-up or have any queries, you are always welcome to approach our friendly lyf Guards at our Say Hi! counter who would be happy to assist. The light cleaning includes clearing thrash, change of towels, making of the bed and top up of amenities. We seek your kind understanding in this matter. --We sincerely apologise for the intermittent Wi-Fi connection you experienced, and the inconvenience caused to you. We understand that Wi-Fi connectivity is important for our guests regardless of work or leisure purposes. Please allow us to assure you we are currently working with our service provider on improvement plans for the Wi-Fi connectivity at our co-living property and we sincerely hope the increased bandwidth and improved settings will provide our guests with seamless internet connection soon.--We have taken your feedback on board and are continuously striving to improve our services and offerings to ensure that your next stay with us is even more comfortable!--Our doors are always open and we look forward to welcoming you back here for your next adventure!--Cheers, lyf Guard team
d***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 32 week(s) ago

Staff were friendly and nice. However the rooms were too small and no partition between the shower and bathroom hence floor was always wet.

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Accommodation's Reply
06 Sep 2024
Hi d***a, Greetings from lyf Bugis Singapore!--Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us!--We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy!--Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued!--We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops!--We would like to explain as we want our guests to be aware of our various room types and the in-room facilities before they confirm their stays with us because we understand the size of our rooms may not be ideal for some guests’ stay requirements or preference, information on the apartments including the size of the respective apartment is stated on our property’s landing page on Traveloka.com when one clicks on the link of the respective room type. We seek your kind understanding in this matter.-- Your meaningful feedback allows us to improve our product offerings and service standards and we thank you for it. –Our doors are always open, and we look forward to welcoming you back here for your next adventure.--In the meantime, stay safe and lyf-ly!--Cheers, lyf Guard Team
M***a
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 32 week(s) ago

Going back to this hotel in Aug 2024, and all the refurbishment is * finally * done. The location is as usual very great, it 's a walking distance to Bugis areas. Also, near MRT bencoolen station. I notice with the renovation/refurbishment, they have added a laundry room as well. I didn't get the chance to use it, but the menu said sgd 8 for each wash, and another sgd 8 for the dryer. The room is decent and good for the typical of mid-range hotel choices in Singapore.
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1 people find it helpful

Accommodation's Reply
06 Sep 2024
Hi M***a,---Greetings from lyf Bugis Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf Bugis, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Charles S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 37 week(s) ago

Awesome wonderful good locations.

2 people find it helpful

Accommodation's Reply
31 Jul 2024
Dear Charles S, -- Greetings. – Thank you for taking the time to review your stay experience with us. – We are heartened to learn you had a great stay at our hotel, and you found our location with proximity to many eateries and various public transport options convenient. – As you may have realized during your stay, we are carrying out refurbishment works and eventual rebranding plans at our newly acquired hotel, and we are indeed heartened to learn that the works did not distract you from enjoying your stay with us. -- We would like to share that with effect from 15 JUL 2024, this property will be rebranded to lyf Bugis Singapore and all of us sincerely look forward to welcoming you back. -- Thank you for giving us the great pleasure and privilege of hosting you at our hotel. – We are at your service, and we wish you well. -- Kind regards, -- The management of Hotel Gin Bugis Singapore
w***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.7

/10

Reviewed 38 week(s) ago

No make up room service. Already told the receptionist but for 4d3n never happen.

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Accommodation's Reply
31 Jul 2024
Dear Greetings. -- We deeply regret to learn you did not enjoy your 3 nights stay at our hotel and we apologise for the disappointment caused to you by our cleaning schedule. -- Please allow us to clarify as we would like to let all our potential guests know about our services and facilities before they decide to make their reservations because we understand our cleaning schedule may not be ideal for some guests’ stay requirements or preference, information on our housekeeping schedule is stated at the lower end of our property’s storefront on Traveloka website under the section "Accommodation Policies" whereby it states "Light housekeeping service is provided every 3 nights stay; full housekeeping service is provided every 7 nights stay.". We seek your kind understanding in this matter. -- As you may have realized during your stay, we were carrying out refurbishment works at our property due to the acquisition of this property by The Ascott Limited. -- We would like to share that with effect from 15 JUL 2024, this property will be rebranded to lyf Bugis Singapore and all of us sincerely hope to welcome you back. -- Thank you for giving us the pleasure and privilege of hosting you at our hotel. – We wish you well. -- Kind regards, -- The management of Hotel Gin Bugis Singapore
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 46 week(s) ago

The place was great, the staff is friendly and helpful, the location is very nice, just 5-7 minutes from Bencoleen MRT station. 24 Hour Halal Restaurant just below the hotel. The shower was also nice with water heater and AC on the room was perfect. But the room was lil bit small and the toilet has no bidet.

1 people find it helpful

Accommodation's Reply
27 May 2024
Dear D***a, -- Greetings. Thank you for choosing our hotel for your recent visit to Singapore. -- We are delighted you enjoyed your 3 nights stay, and you found our strategic location with proximity to many eateries, nearby malls and public transport options convenient. – All of us are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making them feel valued too! --- We would like to take this opportunity to share that this centrally located property was acquired in early 2024 by The Ascott Limited. – As you have mentioned, we are carrying out refurbishment works and eventual rebranding plans for this property; and all of us are relieved these works did not distract you from enjoying your stay with us. Thank you for your kind understanding and patience! --- All of us sincerely thank you for giving us the great pleasure and privilege of hosting you at our newly acquired hotel. We earnestly look forward to welcoming you back, perhaps after the refurbishment and rebranding works are completed. – Kind regards, -- The management of Hotel Gin Bugis Singapore
Ryan A. P.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 46 week(s) ago

For the price you are paying I would say the hotel is worth it. Room is quite small but cozy. Location though is very strategic and close to convenience shops, malls, MRT station and shopping areas such as Bugis Street, Bugis+, Bugis Junction, Arab Street. Etc
+4

1 people find it helpful

Accommodation's Reply
18 May 2024
Dear Ryan Ari Prasetyo, Greetings! -- Thank you for taking the time to review your recent stay at our hotel and for letting us you found your 3 nights stay to be of good value. – We are delighted you had a great stay with us and you like our hotel’s location due to its proximity to many eateries, shopping malls and public transport options. – As you may already know, this centrally located property was acquired in early 2024 by The Ascott Limited, the lodging arm of Capitaland Investment. – As part of our improvement plans for this hotel, we are carrying out refurbishment works and eventual rebranding plans for this property; and all of us are relieved these works did not distract you from having a great stay with us. Thank you for your kind understanding and patience! --- It has truly been our great pleasure and privilege to have been of service to you and we eagerly look forward to welcoming you back. – We are at your service, and we wish you well. – Kind regards, -- The management of Hotel Gin Bugis Singapore
Nguyen P.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 48 week(s) ago

Good hotel in city centre. Room too small for a family with a small baby.

1 people find it helpful

Accommodation's Reply
08 May 2024
Dear Nguyen Thi Phuong, --- Greetings from Hotel Gin Bugis Singapore. – Thank you for choosing our centrally located hotel for your recent family holiday in our city-state. – We are heartened to learn your family and you had a pleasant stay with us. – We are sorry for the disappointment caused to you by the size of the 13sqm room you booked for your 4 nights stay. – Please allow us to share as we want of guests to know about the size of our various room types before they decide on their stays as we know our rooms may not be ideal for some guests' stay requirements or preference, information on the size of each room type is stated on Traveloka website at the respective room category. We seek your kind understanding in this matter. – As you may have realized we are carrying out refurbishment works at our newly acquired hotel, and we are indeed heartened to learn that the works did not distract you and your family from enjoying your stay with us. Thank you for your gracious understanding and patience while we work on our improvement plans for this centrally located property! -- It has truly been our great pleasure and privilege to have been of service to you and your loveky family, and all of us earnestly look forward to welcoming you back. – We are at your service, and we wish all of you well. – Thank you. -- Kind regards, -- The management of Hotel Gin Bugis Singapore
Rut O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 48 week(s) ago

The hotel is very clean, all the staff are very friendly, the equipment is very complete.

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Accommodation's Reply
08 May 2024
Dear Rut O, Greetings from Hotel Gin Bugis Singapore! --- Thank you for taking the time to review your recent stay at our centrally located hotel. – We are thrilled to learn you had a great stay with us, and you like the cleanliness and ambiance of our hotel. --- All of us sincerely thank you for your heartwarming compliment for our team’s service. Your compliment brings much cheer and motivation to our team members, and nothing motivates us more than knowing our service has been a main contribution to the success of your stay with us. --- As you may have realized, this centrally located property was acquired in early 2024 by The Ascott Limited and we are carrying out refurbishment works and eventual rebranding plans for this property. --- We are relieved these works did not distract you from having an enjoyable and comfortable stay with us. Thank you for your kind understanding and patience! --- It has truly been our great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back, perhaps after the work is completed. – Thank you. --- Kind regards, --- The management of Hotel Gin Bugis Singapore
T***H
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10.0

/10

Reviewed 49 week(s) ago

Sạch sẽ, thoải mái, nhân viên thân thiện, đáng trải nghiệm.

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Others 4 lyf Bugis Singapore managed by The Ascott Limited

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