Pan Pacific Singapore

Hotels
Sustainable Hotel
8.6
/10

Very Good

928 reviews

What Guests Say About Their Stay

Nima
9.7
/ 10
Would recommend! Great choice for a staycation! The location is very good as is connected to three big malls. The lobby and bubble lifts are really eye-catching with the design of John Portman architecture! The hotel is big with different facilities including a pool, chess, gym, table tennis, kids playing area, etc. Staff are generally kind and responsive; Special Kodus to Abhi (from reception) and Rey (for entertainment) who made a good impression that we recalled their names :) They ensure we have a good time at Pan Pacific. We could have early check-in and slight late check-out, with a Deluxe room view of Swissotel. The room doesn't feel luxurious and modern but is comfortable. Surprisingly there is no coffee machine. Breakfast is a buffet with a wide variety and nice quality. Sadly exterior lifts below level 22 rooms cannot be used easily.
Lucas
9.7
/ 10
Extremely pleasant stay here at Pan Pacific, excellent service by hotel staff throughout. Great experience would definitely return in the future. They threw in a free room upgrade as we could not enjoy breakfast at Edge due to the new dining restrictions 😔
Chloe W.
8.5
/ 10
We stayed 1 night during the Hari Raya holiday. Room was clean though a bit dated. Check in and out was smooth. Many food options available. We went Hai Tien Lo and the food was awesome. Buffet at Edge was very good too!
Ooi C. H.
10.0
/ 10
The service staff were really pleasant and friendly and helped out to the best of their abilities. The room was clean and beautiful too!
Francis ANG TECK HENG
8.5
/ 10
Professional service, accessible location. Pacific Club food is tasty. Comfortable bed and amenities. Room will need some refurbishment due to age but generally all are well.
In the Area
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7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Pan Pacific Singapore is a good choice when you are visiting Marina Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Singapore

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7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595
Lobby Pan Pacific Singapore
Exterior 2 Pan Pacific Singapore

Discover More About Pan Pacific Singapore

The Overview of Pan Pacific Singapore

Experience the signature hospitality of Pan Pacific Singapore, where graceful luxury meets the vibrant panache of the city. This five-star hotel redefines modern elegance with its spacious, sky-high accommodations that seamlessly blend comfort and sophistication, creating a luminous atmosphere for guests to unwind. Deeply committed to minimizing its ecological footprint, Pan Pacific Singapore embraces responsible environmental practices, ensuring a sustainable stay without compromising luxury. 

Introduction to Pan Pacific Singapore

Pan Pacific Hotels Group is a leading global hospitality company that manages over 50 hotels, resorts, and serviced suites worldwide. At Pan Pacific Singapore, guests can immerse themselves in the essence of Graceful Luxury, a unique experience that beautifully captures the vibrant panache of the city. Discover a haven where modern elegance and attentive service come together to create unforgettable moments.

Location of Pan Pacific Singapore

Pan Pacific Singapore is ideally situated in the heart of Marina Bay, offering guests an excellent location for exploring the city. This luxury hotel is within walking distance of key attractions, making it the perfect base for experiencing the vibrant energy of Singapore.

Room Options

Types of Rooms Available at Pan Pacific Singapore

Pan Pacific Singapore offers a diverse range of accommodations to suit every guest’s needs and preferences. Choose from elegant options such as the Deluxe and Double Deluxe rooms, each designed for comfort and sophistication. For stunning views, the Deluxe Panoramic and Premier Marina Bay rooms provide breathtaking vistas of the iconic skyline. Guests seeking an elevated experience can opt for the Pacific Club rooms or suites, which offer exclusive amenities and access. The hotel also features unique options like the Urban Jungle Suite, perfect for those looking for a one-of-a-kind stay in the heart of the city. 

Are there Special Offers or Packages Available at Pan Pacific Singapore?

Pan Pacific Singapore offers enticing special offers and packages through the Pan Pacific DISCOVERY program, providing guests with year-round savings and exclusive benefits. Members enjoy a 10% discount on the Flexible Rate, instant currency rewards on eligible spending, and up to 25% off their total dining bill. Additional perks include exclusive birthday savings, privileges, and complimentary room upgrades, ensuring a memorable stay for all guests.

Amenities and Services

What Amenities Does Pan Pacific Singapore Offer? 

Pan Pacific Singapore provides an array of luxurious amenities designed to enhance every guest's stay. Each room features modern comforts, including air conditioning, free Wi-Fi, and a desk for business travelers. Families can take advantage of connecting and family rooms, ensuring ample space for everyone to relax and unwind. Additional in-room facilities, such as a hairdryer and an in-room safe, offer convenience and security. Guests can enjoy a refreshing shower or unwind while watching their favorite shows on the TV, all within a smoke-free environment that prioritizes comfort and relaxation.

Dining Options at Pan Pacific Singapore

Pan Pacific Singapore offers an impressive array of dining options to satisfy every palate. The Atrium Lounge features a stunning ambiance and an assortment of delectable delicacies, including crafted cakes and pastries. Edge provides a theatrical and interactive dining experience, showcasing a culinary tour of Singapore and the Pacific Rim, while Hai Tian Lo serves contemporary Cantonese cuisine in an award-winning setting. For those seeking authentic Japanese flavors, Keyaki Japanese Restaurant offers a serene rooftop garden atmosphere, and PLUME is a chic cocktail bar that captivates even the most discerning connoisseurs. Guests can also enjoy traditional and modern cuisine at Pacific Emporium, casual bites by the pool, or in-room dining that features selections from the hotel's signature restaurants, alongside Rang Mahal's exquisite Indian dishes celebrating regional diversity.

Does Pan Pacific Singapore Offer Any Unique or Luxury Services? 

Pan Pacific Singapore is an ideal destination for celebrating romantic occasions, milestones, or business achievements. With perfect settings, attentive staff, and unforgettable experiences, every celebration can become a masterpiece. The Sincerely Yours Celebrations Programme provides meticulously organized packages designed to help guests express love, commemorate important moments, and create lasting legacies. Additionally, an experienced planning team and versatile venues ensure that every event is tailored to meet individual needs and desires.

Location and Nearby Attractions

Major Landmarks Near Pan Pacific Singapore

  1. Esplanade - Theatres on the Bay: The Esplanade is not just a performing arts center; it embodies Singapore's cultural identity and commitment to the arts. Its unique durian-shaped design, which reflects both local culture and modern architecture, has become a symbol of the city. Inside, the Esplanade hosts a diverse range of performances, from classical music to contemporary dance, showcasing local and international talent. The vibrant outdoor spaces and regular festivals also promote community engagement and make it a hub for cultural expression in Singapore.
  2. Singapore Flyer: The Singapore Flyer represents Singapore's ambition and innovation. At 165 meters, it was one of the tallest Ferris wheels in the world when it opened, providing visitors with an unparalleled vantage point to admire the city’s breathtaking skyline and the surrounding landscape. The experience is particularly magical at sunset, when the sky transforms into a palette of colors, offering a stunning backdrop for memorable photos. Each cabin is designed for comfort, making it a popular choice for romantic outings and special events.
  3. Marina Bay Sands: Marina Bay Sands stands as an iconic symbol of modern Singapore and is a marvel of engineering and design. The integrated resort combines luxury, entertainment, and leisure in a way that is unmatched. The SkyPark, perched atop the three towers, offers breathtaking panoramic views of the city and is an architectural feat in itself. Beyond its aesthetic appeal, Marina Bay Sands plays a crucial role in Singapore's economy, attracting tourists from around the world to its casino, theaters, and high-end shopping, all while hosting major events and exhibitions.
  4. Merlion Park: Merlion Park is a quintessential symbol of Singapore, merging myth and history. The Merlion statue, with its lion head and fish body, represents Singapore’s humble beginnings as a fishing village and its transformation into a modern metropolis. This iconic landmark attracts tourists for its picturesque views of Marina Bay and the impressive skyline. The park serves as a relaxing spot to unwind while also providing a cultural touchstone for visitors to learn about Singapore’s heritage and enjoy the vibrant atmosphere.
  5. Gardens by the Bay: Gardens by the Bay is a stunning example of how nature and technology can coexist harmoniously. This UNESCO World Heritage site features the innovative Supertree Grove, which provides shade during the day and lights up at night in a dazzling display. The Cloud Forest and Flower Dome showcase a diverse range of plant species from around the world, reflecting Singapore’s commitment to biodiversity and sustainability. This futuristic garden not only enhances the city’s landscape but also serves as an educational platform about environmental conservation, making it a must-visit for nature lovers and families alike. 

What Are the Transportation Options to Pan Pacific Singapore?

There are several convenient transportation options to reach Pan Pacific Singapore at Marina Bay. Guests can utilize the shuttle service, which provides direct access to key locations. Taxis are readily available for a quick and comfortable ride. Additionally, the MRT (Mass Rapid Transit) system offers an efficient way to travel to the hotel from various parts of the city.

How Far is Pan Pacific Singapore from the Airport or Train Station?

Pan Pacific Singapore is located 19 km from Changi Airport MRT Station, with a road distance of approximately 18.8 km. Pan Pacific Singapore is also just 903 meters from the nearby Promenade MRT Station, making it easily accessible for travelers. These distances provide convenient transport options for guests arriving by air or train.

Guest Experience

How is the Overall Guest Experience at Pan Pacific Singapore?

The Pan Pacific Singapore received impressive reviews from guests. The hotel received a rating of 8.6 and impressed 924 verified guests. A total of 383 guests said Pan Pacific Singapore was fantastic with its strategic location, excellent service and well-maintained hotel facilities.

Is Pan Pacific Singapore Suitable for Families? 

Pan Pacific Singapore is a family-friendly haven, offering spacious accommodations that cater to the needs of both parents and children. Recently honored with 6th place in the 2024 Holidays with Kids Reader’s Choice Best Family Resorts Awards, this luxury hotel provides an ideal setting for unforgettable family experiences. With thoughtfully designed rooms and a range of amenities, families can relax and enjoy their time together in comfort and style.

Is Pan Pacific Singapore Pet-Friendly? 

Pan Pacific Singapore has a no-dog policy, so unfortunately, furry friends aren’t allowed. For a pet-friendly experience during your stay in Singapore, consider choosing a different hotel that welcomes your four-legged companions!

Accessibility

Is Pan Pacific Singapore wheelchair accessible? 

Yes, Pan Pacific Singapore is designed to be wheelchair accessible, ensuring a comfortable experience for all guests with disabilities. The hotel features accessible rooms tailored for individuals with special needs, along with a driveway ramp for easy entry.  

What accessible features does Pan Pacific Singapore provide?  

The hotel offers a variety of accessible features, including specially designed rooms equipped to meet the needs of guests with disabilities. In addition to the driveway ramp, the hotel maintains a non-smoking policy throughout its premises, with a designated smoking area conveniently located at the main entrance.

Nearby Dining Options

Restaurants or Cafes Near Pan Pacific Singapore

  1. Bread Street Kitchen by Gordon Ramsay: Address: 10 Bayfront Ave, L1 - 81, Singapore 018956
  2. Le Petit Chef: Address: 70 Amoy St, Singapore 069889
  3. Spango Dining Room: Address: 10 Bayfront Avenue L57, Sands SkyPark, Hotel, Tower 2, Singapore 018956
  4. Noosh Noodle Bar & Grill: Address: 8 Raffles Ave., #01-13B Esplanade Mall, Singapore 039802
  5. Old School Delights: Address: 8 Raffles Ave., #02-25 Esplanade Mall, Singapore 039802

Nearby Activities and Entertainment

What Activities Can You Enjoy Near Pan Pacific Singapore?

  1. Marina Bay Sands SkyPark: Experience breathtaking views of the Singapore skyline from the SkyPark, located atop the iconic Marina Bay Sands. The observation deck offers a stunning vantage point for photography and a unique perspective on the city.
  2. Marina Bay Sands Casino: Try your luck at the Marina Bay Sands Casino, one of the largest in the world. With a vast array of gaming options, including table games and slot machines, it promises an exciting night out for both seasoned players and newcomers.
  3. Marina Bay Golf Course: Enjoy a round of golf at the Marina Bay Golf Course, an 18-hole championship course that offers stunning views of the city skyline. This beautifully designed course is perfect for golf enthusiasts looking for a challenging yet enjoyable game.
  4. Marina Bay Sands Mall: Indulge in some retail therapy at the Marina Bay Sands Mall, which features a wide range of luxury brands, boutique shops, and dining options. You can also enjoy unique attractions like the indoor canal and light shows.
  5. Spectra Light Show at Marina Bay Sands: Every evening, Marina Bay in Singapore dazzles with the award-winning Spectra light show, featuring vibrant lasers projected from Marina Bay Sands and the Art Science Museum. This stunning spectacle, which starts at 8 PM daily and is completely free, can be enjoyed from various viewpoints around the bay, and if you miss it one night, there's always another chance the next day!

Are There Any Popular Events or Festivals Near Pan Pacific Singapore?

The National Stadium, near Pan Pacific Singapore, is a versatile sports arena that hosts the Singapore National Football team's home matches, along with various cricket, rugby, athletics, and live music events. Recognized for its striking dome shape and retractable roof, the stadium is the largest in Singapore, accommodating up to 55,000 spectators while featuring customizable seating for smaller events. Additionally, the Singapore Grand Prix, held at the Marina Bay Street Circuit, is renowned as the only Formula 1 race conducted at night, offering thrilling on-track action and live music performances amidst its scenic 5.1 km circuit, which uniquely runs anti-clockwise.

Local Insider Recommendations

Hidden Gems Near Pan Pacific Singapore

  1. The Flight Experience Centre: Located on Raffles Avenue, this unique attraction offers you the chance to “fly” a Boeing 737-800 in an ultra-realistic simulator. With guidance from a licensed pilot, you’ll undergo pre-flight training and enjoy a thrilling 90-minute experience, choosing from 24,000 airports and iconic flight paths, including a dramatic descent into Hong Kong’s harbor or a scenic approach to New York's JFK.
  2. South Beach Singapore: This striking development features two 40-story skyscrapers that enhance the Downtown skyline and house a lifestyle mall, luxury hotels, office spaces, and residential units. Situated on South Beach Road, it's just a short walk from major attractions like Raffles Hotel, Marina Bay, the Esplanade, and the Singapore Flyer, and includes the chic boutique hotel, The South Beach Singapore.
  3. Esplanade Park: A serene oasis in the heart of the city, Esplanade Park is perfect for leisurely strolls, picnics, and enjoying views of the waterfront. The park features beautiful gardens, historical monuments, and ample seating areas, making it a great spot to relax and unwind amidst the bustling city.
  4. ArtScience Museum: Known for its iconic lotus-shaped architecture, the ArtScience Museum offers a fascinating blend of art and science through innovative exhibitions. Visitors can explore a variety of interactive displays and cutting-edge installations, making it an engaging experience for art enthusiasts and families alike.

Best Local Experiences Near Pan Pacific Singapore

Marina Barrage is a multipurpose site in Singapore that serves as a dam, tourist attraction, and recreational area, located just a short walk from Gardens by the Bay. The rooftop park is a favorite spot for picnicking and kite flying, offering expansive grassy areas with breathtaking views of the city skyline. It’s also an ideal location for sightseers looking to enjoy the stunning sunsets over Singapore.

Where to Shop Near Pan Pacific Singapore

  1. Marina Square. Address: 6 Raffles Blvd, Singapore 039594
  2. Raffles City Shopping Centre. Address: 252 North Bridge Rd #B1-01 Raffles City Shopping Centre, Singapore 179103
  3. Esplanade Mall. Address: 8 Raffles Ave., Singapore 039802

Best Times to Visit

What Are the Best Times to Stay at Pan Pacific Singapore to Avoid Crowds? 

The best times to stay at Pan Pacific Singapore to avoid crowds are during weekdays, particularly from Monday to Thursday, when business travel is lower. Additionally, visiting during off-peak seasons, such as after the major holiday periods and before the school holidays, can help you enjoy a quieter experience.

Booking Information

How to Book a Room at Pan Pacific Singapore Online? 

To book a room at Pan Pacific Singapore online, you can visit Traveloka’s website or app. Simply enter your desired dates and search for Pan Pacific Singapore to view available rooms and rates. Follow the straightforward booking process to secure your stay with ease.

Other Hotel Options in Singapore 

For those exploring hotel options in Singapore, Pan Pacific Singapore is often considered alongside other exceptional accommodations such as Grand Mercure Singapore Roxy, Goodwood Park Hotel, and One Farrer Hotel. This vibrant area is a popular choice for travelers, with convenient access to nearby neighborhoods like Bugis, Chinatown, Little India, Sentosa, and Changi. Guests can also enjoy proximity to some of Singapore's most iconic landmarks, including Orchard Road, Bras Basah, and VivoCity, making it easy to immerse themselves in the city’s rich attractions and experiences. Whether seeking luxury or comfort, Marina Bay offers a diverse range of hotels that cater to every traveler's needs.


To make your trip even more convenient, book your tickets and accommodations through Traveloka. With Traveloka, you can find the best deals on any tickets, nearby hotels, flights and more tourist attractions. Plus, you can read reviews and get travel tips to ensure you make the most of your visit. Start planning your adventure today with Traveloka and enjoy a hassle-free memorable trip!

All facilities in Pan Pacific Singapore

Bar, Cafe and Lounge Pan Pacific Singapore
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Singapore
Swimming Pool
Fitness Center Pan Pacific Singapore
Fitness Center
Lobby Pan Pacific Singapore
Lobby
Accommodation Services Pan Pacific Singapore
Accommodation Services

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Bar
  • Buffet breakfast
  • Poolside bar

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Pan Pacific Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Extra Bed Policy : - Extra bed is chargeable and payable direct to Hotel at an additional SGD 100++ per room per night. - Extra beds are on request basis, subject to availability, not charged at time of booking. Child Policy: A maximum of one child of 12 years old and under is allowed to share the room without additional charges using existing bedding. Children 13 years and above would be considered adults. Third adult charge of SGD 100++ per room per night would be payable to Hotel directly upon arrival as it includes an extra bed for Premier Marina Bay rooms onwards. Furthermore, additional third pax breakfast would be payable directly to Hotel upon arrival for breakfast rate plans. Adult Breakfast would be as follow for Breakfast rate plans. Deluxe to Executive Marina Bay rooms 13 years and above: SGD 48++ per adult per day Clubs and Suites 13 years and above: SGD 100++ per adult per day Children Breakfast would be as follow for Breakfast rate plans. Deluxe to Executive Marina Bay rooms 6 - 12 years old: SGD 24++ per child per day Clubs and Suites 6 – 12 years old: SGD 48++ per child per day

Deposit

Deposit SGD 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Pan Pacific Singapore
790
Number of floors in Pan Pacific Singapore
38
Another facilities in Pan Pacific Singapore
Concierge, Express check-in, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked questions about Pan Pacific Singapore

What are available facilities at Pan Pacific Singapore?
There are top facilites at Pan Pacific Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Singapore?
The standard check-in time at Pan Pacific Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Singapore provide breakfast?
Yes, Pan Pacific Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Pan Pacific Singapore

Traveloka (928)

Other sources (1,140)

8.6
Very Good

From 928 reviews

Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

8.9

People often mention about Pan Pacific Singapore
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Staff Friendliness (2)
Variety (2)
In-house Restaurant (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
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Traveller Reviews Pan Pacific Singapore

Number of reviews per page
20
40
Customer reviews
IrHAgung T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

friendly staff, varied food and strategic location.
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 22 week(s) ago

The best, every time I go to Singapore I always stay here
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a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.3

/10

Reviewed 47 week(s) ago

There was 1 staff in the main lobby, forcing people to take a taxi, even though I had ordered a grab. When my grab arrived. He was angry because I didn't want to take a taxi.
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1 people find it helpful

a***l
icon-origin-TRAVELOKA

9.4

/10

Reviewed 49 week(s) ago

Love the overall staying. Will come back.

1 people find it helpful

Accommodation's Reply
06 Jun 2024
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Christianto A. T.
icon-origin-TRAVELOKA

6.6

/10

Reviewed 54 week(s) ago

While the hotel in general was great - room (premiere marina king) is nice, hotel location very strategic and facilities are well maintained, there are big misunderstanding during the check in. 1. Reception was not communicative during check in and they downgraded my room reservation from Premiere to Deluxe (picture attached). Complained the duty manager and it wasted few hours debating until finally we were given our Premiere room. Pan Pacific front desk including the duty manager is not apologizing sincerely for the downgrade but they give lots of reasoning and being arrogantly rude. Not the kind of service expected from a 5 star hotel. 2. Traveloka stated the room (Premiere) is including bathtub while in actual there is none. This is misleading and the hotel cannot do anything and asked us to ask to Traveloka for explanation. Picture of the promo/ad attached. For 2k SGD that I paid for this hotel, surely will not coming back for the front desk service is barely there.
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3 people find it helpful

Lia m.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 55 week(s) ago

Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mall jadi mudah kalo mau belanja. Puas stay di hotel ini.

1 people find it helpful

Accommodation's Reply
22 Apr 2024
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
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Muhammad B. M. S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 65 week(s) ago

The room was very spacious and the city view from the 32nd storey was amazing. Was fortunate enough to check-in earlier than allocated time. The hotel was close to a lot of places of interest. Me and my friend was able to do duck tour, playing arcade at suntec city, catching the light shows at the national gallery and dinner at Lau Pa Sat, all in a day's itinerary. The only gripe I had was the online check-in system from Pan Pacific. The user interface was quite confusing for 1st time user like myself. And the system kept returning to the main page before I could finish inputing my details for the check-in. Overall, it was a pleasant experience.
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1 people find it helpful

Accommodation's Reply
29 Feb 2024
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Guest
icon-origin-TRAVELOKA

9.7

/10

Reviewed 72 week(s) ago

Excellent location since we are staying for Singapore Marathon.

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Accommodation's Reply
18 Dec 2023
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
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Gunawan
icon-origin-TRAVELOKA

10.0

/10

Reviewed 77 week(s) ago

The service was great, my plane was early, I asked for breakfast to be prepared before leaving, the counter in the lobby was 24 hours and you could ask for a taxi
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Accommodation's Reply
17 Nov 2023
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Deddy S. W.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 82 week(s) ago

No complain. Room was spacious. Food was great and many variation. Only no bidet in the toilet. Lol.

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Accommodation's Reply
13 Oct 2023
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
NGUYEN T. T. L.
icon-origin-TRAVELOKA

5.7

/10

Reviewed 94 week(s) ago

Khi check in tôi có đặt cọc 413$. Nhưng không thấy hoàn tiền về tài khoản. Đã 3 tuần trôi qua. Khách sạn và mọi thứ ok. Có reception check in lâu. Lúc check out làm ẩu. Đùng đẩy công việc.

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Accommodation's Reply
17 Jul 2023
Dear Guest, Thank you for sharing this review which allows us to continually improve our service standards and facilities. We are sorry to hear of your less than satisfactory experience. If you could connect with the hotel directly with more information, we will investigate the issue and follow up with you directly to address your concerns. Please be assured that our guests' feedback is taken on board and duly addressed in order to improve our standards. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and look forward to hearing from you soon. Sincerely Yours, Pan Pacific Singapore Team
Ratna W. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 107 week(s) ago

Nice place, good amenities. TWG tea, toiletries balmain, nespresso machine in room. Near MRT station, aboue 3-5 minutes walk. Good service/hospitality. Pre order breakfast for sahur to replace buffet breakfast for those who are fasting during ramadhan. Appreciate for giving us late check out until 2PM. Overall pleasant experience at pan pacific singapore.
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Accommodation's Reply
20 Apr 2023
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We are also happy to hear that our associates enhanced your stay through their professional and attentive service. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
gho e.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 121 week(s) ago

The hotel is clean, connected to the mall, friendly service, good breakfast, near MRT, close bus stop, thank you.
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1 people find it helpful

Accommodation's Reply
11 Jan 2023
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of the shopping malls and MRT stations, enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
HK
icon-origin-TRAVELOKA

9.7

/10

Reviewed 123 week(s) ago

Great hotel, great stay! One of the best room with harbor view in Singapore. You can enjoy the wide angle of the Marina Bay area which is iconic for Singapore from garden by the bay, Marina Bay sand, Esplanade and colorful skyscraper buildings (DBS, HSBC and ANZ). The hotel also has the sky lift which allow us to see the beautiful scenery on the other side of the hotel. The room is spacious with standing bar for 2 person as well as wide working table. Very clean and comfortable bed. The bathroom is spacious too with separate shower and bathtub. The The amenities are from Belmain Australia. The gym has various nice and relatively new equipment and cleaned regularly. The swimming pool is big, there is part for kids and adults. It has dedicated changing room with water extractor which help to dry your swim suit faster. The hotel has very gorgeous Japanese restaurant with beautiful architectures and Koi pond which bring you to Japan version in Singapore and inside a hotel.
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1 people find it helpful

Accommodation's Reply
28 Dec 2022
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
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Lim J. A.
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9.7

/10

Reviewed 124 week(s) ago

Pan Pacific Pacific Club Room 3112. Plus:- Large room (46 square meters) - Fantastic views of the sea and the CBD. - large toilet. - Nice free standing deep Kaldewei bathtub. - Bathtub next to glass partition, so can view. TV from tub. Speaker linked to TV in bathroom. - separate shower, toilet area. - Large work table and comfortable Herman Miller chair. - av panel by the work table to connect laptop, media stick to TV.- Higher end Nespresso machine (zenius) - Remote control curtain.- comfortable single seat sofa with leg rest. - Comfortable bed with ottoman. - Small bar table with bar stools a nice touch. Minus: - small TV (40 inch Samsung TV) - no Chromecast. - no usb bedside charging. - no Bluetooth speaker. - aircon is a little loud. - lack of Toto washlet.
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+5

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Accommodation's Reply
23 Dec 2022
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We appreciate your sharing regarding the room amenities and have shared them with the respective leaders in the areas you mentioned. Please be assured that our guests' feedback is taken on board and duly addressed in order to improve our standards. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Benny
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9.7

/10

Reviewed 127 week(s) ago

Well done service and found out that the receptionist had still remember me which was last stay was on 2017! Excellent.

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Accommodation's Reply
05 Dec 2022
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We strive to create memorable hotel experiences and we are happy to hear that our associates enhanced your stay through their professional and attentive service. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Catherine S.
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9.7

/10

Reviewed 139 week(s) ago

Highly recommended! Nice room, clean, and there 's kids club!

1 people find it helpful

Accommodation's Reply
08 Sep 2022
Dear Guest, Thank you for sharing this review about your recent family stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
THAO N. M.
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9.7

/10

Reviewed 140 week(s) ago

Location is great. We can walk to go Garden By the Bay within 10 m only.

1 people find it helpful

Accommodation's Reply
30 Aug 2022
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
Maria Irawati Simanjuntak
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10.0

/10

Reviewed 140 week(s) ago

Great breakfast, view. His very good. The staff is very helpful.
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1 people find it helpful

Accommodation's Reply
29 Aug 2022
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
Wu Jasper
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9.4

/10

Reviewed 141 week(s) ago

It has been an awesome experience during our stay in Pan Pacific. The staff was very patience and response to our needs whether we request. The kids love the pool and the kids club. We love the Japanese food on level 4 and the Chinese food on level 3.

1 people find it helpful

Accommodation's Reply
23 Aug 2022
Dear Guest, Thank you for sharing this review about your recent family stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
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