9.0

/10

Exceptional

960 reviews

What Guests Say About Their Stay

Lydia
10.0
/ 10
We had a problem with the first room because the powder room was not so clean (unsanitary stain on the wall) and one closet door was not working properly. However, the hotel staff was very responsive and accommodating; we got a new room with an upgrade and some nice touches (such as the kids robe and slippers). The city/mountain view from our room was stunning! And the beds were super comfortable. Loved the kids arcade and the pools. Appreciated the 7-11 and ate well at the Japanese restaurant. Oh, and there was fantastic music playing throughout the hotel - 80s and 90s soundtrack for this Gen Xer! We would definitely stay again.
Parsia
10.0
/ 10
Might be the best hotel I've ever stayed at. The staff are extremely welcoming and helpful. My first night I was having trouble with the Chromecast and called the help desk. They said they would send someone up right away to assist me. The guy showed up in about 90 seconds and I was on one of the higher floors so it was impressive he got up there so fast! The entire hotel, from the lobby to the room I stayed at, was spotlessly clean as well. My room was perfect too with a great view. Would love to stay here again. Highly recommended it for anyone looking for a place to stay while in Jeju. Also, make sure you eat at Cafe 8 (on the 8th floor) at least once during your stay. It has some of the best food ever and the staff are extremely friendly.
Yongchu
10.0
/ 10
We recently had the pleasure of staying at the Grand Hyatt Jeju, and we must say, the experience was nothing short of exceptional. The staff went above and beyond to ensure our comfort and satisfaction from the moment we arrived. What stood out was the concierge team, absolutely incredible! They were attentive, knowledgeable, and genuinely helpful throughout our stay. Whether arranging transportation, recommending fantastic local restaurants, or providing insider tips on the best places to visit, they always delivered with a smile and a great attitude. Their dedication truly made our trip so much more enjoyable. The hotel itself is luxurious, with beautifully designed rooms and stunning views. The amenities are top-notch, including a fabulous pool area and dining options that cater to every palate. It's conveniently located, allowing easy access to the city and nearby attractions. If you're looking for a hotel that offers world-class service and makes you feel like a valued guest, we highly recommend the Grand Hyatt Jeju. We'll definitely be returning!
In the Area
See Map
12 Noyeon-ro, Jeju City, Jeju Island, South Korea, 63082

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hyatt Jeju is located in area / city Jeju City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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12 Noyeon-ro, Jeju City, Jeju Island, South Korea, 63082
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Discover More About Grand Hyatt Jeju

Location


Grand Hyatt Jeju is located in area / city Jeju City.

About Grand Hyatt Jeju

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hyatt Jeju exclusively for you.

Grand Hyatt Jeju is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Hyatt Jeju.

All facilities in Grand Hyatt Jeju

Others Grand Hyatt Jeju
Others

Things to Do

  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Spa
  • Shops
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Parking
  • Banquet
  • Reception hall
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Grocery
  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Hyatt Jeju

Important Note
  • Fee for buffet breakfast: approximately KRW 60000 for adults and KRW 30000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

The property will be renovating from February 10 2025 to February 24 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Hyatt Jeju
1600
Number of floors in Grand Hyatt Jeju
38
Another facilities in Grand Hyatt Jeju
Beach umbrella, Hot tub, Outdoor pool, Indoor pool, Spa

Frequently asked question in Grand Hyatt Jeju

What are available facilities at Grand Hyatt Jeju?
There are top facilites at Grand Hyatt Jeju such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Jeju?
The standard check-in time at Grand Hyatt Jeju is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grand Hyatt Jeju provide breakfast?
Yes, Grand Hyatt Jeju provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Hyatt Jeju

Traveloka (4)

Other sources (960)

9.0
Exceptional

From 960 reviews

Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

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Traveller Reviews Grand Hyatt Jeju

Number of reviews per page
20
40

Top reviews

Lydia
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

We had a problem with the first room because the powder room was not so clean (unsanitary stain on the wall) and one closet door was not working properly. However, the hotel staff was very responsive and accommodating; we got a new room with an upgrade and some nice touches (such as the kids robe and slippers). The city/mountain view from our room was stunning! And the beds were super comfortable. Loved the kids arcade and the pools. Appreciated the 7-11 and ate well at the Japanese restaurant. Oh, and there was fantastic music playing throughout the hotel - 80s and 90s soundtrack for this Gen Xer! We would definitely stay again.
Read More
Verified traveler

4.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Our check in experience was strange. There was a long line at the time we checked in. No one helped us with our luggage. The lobby manager asked if we are Hyatt member, and we happened to be. She then asked if we are elite members or just regular members. We said regular, then she said the general line is the right place. She then came back a minute later and asked if we are staying in a suite or just regular room. We weren’t sure and said regular room, she then confirms again we need to be in the general line for our check-in. I get hotels are trying to give their members perks and privileges, but this feels a bit unwelcoming. There was nothing in the hotels.com or Expedia site that mention this was a casino hotel. We would not have stayed here if we had knew. Please update your site. We were looking for a quiet getaway. The casino noise and crowd were not what we were looking for.
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Khai Weng
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay in Jeju City. Heights of comfort and luxury.
hoju

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Built luxurious. Interior feels like Chinese color. Elevator speaker broadcast only english. Signs show only english and chinese. Not recommended for Koreans and non Chinsse visitors.
Hong Xun
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

-
Yoon Su
icon-Business and Leisure with Friends
Business and Leisure with Friends

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

All Good
Cathia
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful hotel and great customer service
Parsia
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Might be the best hotel I've ever stayed at. The staff are extremely welcoming and helpful. My first night I was having trouble with the Chromecast and called the help desk. They said they would send someone up right away to assist me. The guy showed up in about 90 seconds and I was on one of the higher floors so it was impressive he got up there so fast! The entire hotel, from the lobby to the room I stayed at, was spotlessly clean as well. My room was perfect too with a great view. Would love to stay here again. Highly recommended it for anyone looking for a place to stay while in Jeju. Also, make sure you eat at Cafe 8 (on the 8th floor) at least once during your stay. It has some of the best food ever and the staff are extremely friendly.
Read More
andy
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Best hotel
Yongchu
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

We recently had the pleasure of staying at the Grand Hyatt Jeju, and we must say, the experience was nothing short of exceptional. The staff went above and beyond to ensure our comfort and satisfaction from the moment we arrived. What stood out was the concierge team, absolutely incredible! They were attentive, knowledgeable, and genuinely helpful throughout our stay. Whether arranging transportation, recommending fantastic local restaurants, or providing insider tips on the best places to visit, they always delivered with a smile and a great attitude. Their dedication truly made our trip so much more enjoyable. The hotel itself is luxurious, with beautifully designed rooms and stunning views. The amenities are top-notch, including a fabulous pool area and dining options that cater to every palate. It's conveniently located, allowing easy access to the city and nearby attractions. If you're looking for a hotel that offers world-class service and makes you feel like a valued guest, we highly recommend the Grand Hyatt Jeju. We'll definitely be returning!
Read More
Joshua
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Very spacious hotel room at a reasonable price. Convenient stores available on site and plenty of amenities to keep someone occupied.
Armand J
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The staff at the concierge desk were amazing. Randy and Peter were knowledgeable and kind and had wonderful suggestions.
Vina
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The room given us as an upgrade was absolutely excellent- very spacious, clean and elegant. Loved it!👍The staff were all very friendly and helpful. Thank you !!
Tommy
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Didn’t like to have to pay for shaving kit
David
icon-Leisure
Leisure

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Perfection on the property! Food, service and room were fantastic! Concierge staff was super helpful!!! Would stay again and again.
SOO HYUN

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Room condition is food. But staff atitude is so rude
Gihun
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Amazing view
Kenneth

8.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Extremely slow elevators.
JO TAT BENJAMIN
icon-Leisure
Leisure

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Very great view and nice room
Karen
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Fantastic city view although we just booked a normal room. Absolutely clean and big. The area is just a little inconvenient if taking the bus.
Number of reviews per page
20
40

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Others 4 Grand Hyatt Jeju

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.