the room is spacious, has nice scenery and is comfortable. The bathroom should install safety handrails for seniors as the bathtub design is quite high and dangerous for seniors and young kids..

For relaxation and quiet is recommended, connect to bus routes. For shopping it is to far to walk to shopping centers

Great place. Would stay another night if they had room.

Great stay. Michael, Amber and Lynda were very helpful. You can get on the hop on hop off bus in National Museum 5m walking

The area is not in walkable for shopping or convenient dinning or transportation.

Great service and food.

We requested the late check-out, they were happy to help.

Hotel room was clean and comfortable. The staff were very kind and patient. The breakfast was very delicious!! Very nice ambiance

The hotel is clean and relaxing to stay. The hotel staff are friendly and approachable.

Felt like home!!! accommodating, and friendly staff!

So, I was staying there because of proximity to the palace museum. I really liked it! I should say, it is a twenty minute walk away from the shops of Shilin Station area. That didn't matter very much for me. I think Yusense hotel would be well suited to people who want a quiet stay, although the staff did tell me that it was busier on weekends. For me it was perfect. It was very comfortable, and there was a nice desk where I could finish up some urgent work related jobs (it was a working holiday!) I went to the Palace Museum twice with the hotel as a base. I like to take more than one trip to a museum, as it is hard to absorb everything on one trip. I get overtired!

The hotel is almost next door to the museum. And not far from Shilin night market. The breakfast is not as good as other hotels in this level. The room is very large and excellent. All furniture are high quality. The location is not the best for public transportation.

It was great that we can walk to National Palace Museum!

Even though this 4 star hotel got the high customer rating, it was not exactly matching what it's supposed to. The facility of hotel is only 2 star at most without any fancy pool or view, except a small pond with mosquito. It claim elegant and simple design, but I only saw the old and simple. The service it provided is not matching with its advertisement either: the shuttle service to airport is just help you call taxi, for example. It charged extra NTD1000 for kid during the check in, with only giving one extra towel and a couple of cookies. Room service is also confusing and will be missed for sure. Free laundry is the few positive things I can say.

Place was very clean. Water pressure for shower was awesome.

It is such a nice and easy walk from the hotel to the National Palace Museum. 3 minutes of walk to the bus stop which takes you to the nearby MTR station. A direct bus take you all the way to city hall/building 101 area, about 45 mins. This small hotel’s interior has good size public space. A beautiful blend of western’s modern comfort and Asian gardening. Room is small, clean, quiet with mountain View. Bed and bedding is simply great. Has a good size bathroom in taiwan standard. Clean! I will give this hotel a perfect rating if the bathroom floor is dry after shower. Or at least added safety hand rail. Breakfast is make to order, nice. Overall, this hotel is great for the price I paid. Will be back!

Property was maintained properly. Service was top-tier.

Clean and good quality amenities. Excellent breakfast

Very calm and tastefully designed, lots of fragrant wood and leather.

Wonderful place to stay for the locality. I greatly enjoyed my stay.