Lanta Casuarina Beach Resort

Your location Lanta Casuarina Beach Resort 288 Moo 3 Phra Ae Beach, Saladan, Lanta Island, Tambon Sala Dan, Krabi, Chang Wat Krabi 81150 Resort Mac Daddy 112 points, 5 days ago. Avoid asking for anything from a female staff 😠, she's a waste of space. Hotel location is great, and room was good with seaview. In this review I will cover staff service and food opinion. 1 of the staff was useless, unhelpful and a real stuck up b****. She will ruin your mood. I'm living in Thailand for over 5 years and stayed at over 40 hotels around Thailand... I have never come across someone so st*p*d, unhelpful and disrespectful. I asked her so kindly if I can get some milk to make tea at 9:30pm, she said "there's no milk" I asked her how to you know without checking, her reply was kitchen is closed lol. I politely asked her can you please check, and help me with few drops of milk please, she just couldn't be bothered at all, which is totally disrespectful as we have booked expensive room and customer service was super shit at only 9pm. She shouldn't have a job at reception, demote her to clean toilet and pick rubbish off the beach. I had a hotel in Pattaya for 2 years, I never said no to customer, always got them what they wanted... But no this Miss thinks she a f***ing hiso royalty or something. I'll give you some free advice to be a better person even though you don't deserve it at all, never say no to customer over small things without trying to assist them, I think you should go to school and learn how to do customer service and make guest feel appreciated and welcome to stay at your hotel you s*lly moody gr*mpy cow. Hotel is good, breakfast is shit and don't waste your money ordering burgers or Western food it's (horrible). My friend said her Thai food was ok but she'd prefer Thai food from 7-11 over the food at the resort 🤣

The accommodation is private, good, clean rooms, with a swimming pool next to the beach, good atmosphere. Unfortunately when the waves are not going to the sea

Receptionist at the counter On the night of 08-12-61, bad speech, sullen should be greatly improved. Used to stay 2 times ago This time is not impressive.

The pool is beautiful, the atmosphere is good, the rooms are not very quiet, the building itself. The rooms may be a bit old but clean. The staff is good. Breakfast is a little less to choose from.

The staff should be beaming to the guests.

The staff doesn't have a service mind. I don't know because we are Thai. So whatever

Impressive, but the staff choose the service, but foreign.

Not impressed with the service at all The staff didn't look, checked, attentive. Not carrying luggage Not taking it to my room. On the rainy day, I borrowed the umbrella in front of the front but the staff instead let us walk to get the umbrella in the room ourselves. Breakfast not diverse

The rear door sensor should not be off the air. Breakfast is not diverse And should add more quality food. The key to increasing the number of guests. Curtain in the bathroom was not clean Curtains shading the back door, but not dark. Check the quality of air conditioning But the service and accommodation is value for money. To stay Entries for the next update only.