Big South Fork Trail Lodge

As always the staff were very helpful and kind, the room was well put together as always, and staff was quick to assist in any way they could if needed

Shower not working, towels stained, not enough TP

The property was nice and very well maintained, staff was kind and helpful. Room we decorated nicely and had a homelike feel to it

The property was very well maintained, the pool area was clean and well taken care of, and the pool was a nice relaxing way to end the day after traveling. Staff was kind and helpful

Owners are great. Very friendly, helpful,great people. The pool is odd but still very good. Rooms smelled old and off smoke.

Very nice!

Old property run by nice people. Everything worked but in "needs replacement condition."

To check in, you have to ring a doorbell. If no-one comes, you have three phone numbers to call. It took me about 30 minutes to get someone to check me in. The toilet paper roll was empty. There was no coffee or cups for the coffeemaker (I went to the office, rang the bell, and got the needed items.) Staff was very pleasant, but they are woefully understaffed.

While the room was clean, it reeked of cigarette smoke and cat urine. The walls were so thin we could hear people moving around upstairs all night making it hard to sleep.

Reservations for two rooms had been make weeks in advance. We arrived at about 8:20 and the clerk was surprised. He said notice of our stay was sent only hours before. Still, nothing had been done to prepare our rooms. We were told that they would be ready in thirty minutes, but it took fifty of course. No problem with the stay once we got into our rooms.

Property was clean and maintained.

The staff were all very friendly and helpful. I didn’t bring my cat as I felt that the fee of $100 was excessive for this property especially compared to 4-5 star properties who charge way less, and then I arrive and there are cats everywhere. If you are allergic don’t stay here. I love cats and enjoyed it, except for the male cat spray smell in our room. When I was signing in a cat jumped up on the counter beside me and as an owner of cats that told me there’s cat on everything there. Again, I love them and so it didn’t bother me but plenty of people wouldn’t be able to stay. I thought the property was cute but it appears people are living there with their children and there was a broken down vehicle parked at our building. Inside the room, I could tell someone had cared to decorate it nicely and it was mostly clean. However, there was hair on the bathtub and the bath mat in both our rooms was horrific with stains. Not one or two but the entire mat looked filthy. We had two towels and two wash rags in each room, no hand towels and upon arrival someone was sent to our room to “plug stuff in”. The ice machine is broken. The shower in one of our rooms didn’t work so they had to come over and use ours. Overall I was a little disappointed because I thought we were paying for the room that is featured in the advertised pictures but if you look closely that is a Deluxe room only and you won’t get the little kitchenette in the other rooms.

Very rustic. Looks like they are trying to improve the inside of the rooms. Had some issues with the shower and the towels were clean but stained.

Terrible leak in Shower. The knob on the shower facet would not stay on.

Very unsafe.

We stayed one night. The room was clean and staff was friendly. There were some dogs barking off and on throughout the evening but I think it was from a near by house not from another room at the lodge. The barking stopped before we got to sleep and it was quiet the rest of the night. The beds were a little more firm than I like but were still fairly comfortable. The location was perfect for us as it was only 2 minutes from the activity we had planned the following morning. It was myself and my mother and we felt safe there. Overall, it was a nice place to stay and would consider it again if I ever revisit the area.

I did not feel safe at this property. There was a couple yelling and fighting in the room next to me. I also could not get my laptop connect to the internet for homework. I felt so unsafe I didn't even stay the whole night. It looks like the meth capital of the country in this town.

Very quiet and pet friendly important.

The room was nice and had a nice home like feel, the beds were super comfortable and the room was very clea. Staff was friendly and very helpful. Pool was the perfect place to relax and escape the heat of the day. As a solo traveler this one one of the only hotels I will stay at alone. I feel very safe there. It was very quiet, and conveniently located near local attractions, hiking and plenty of options to choose from for dinner. 10/10 would recommend staying here.

Pulled the sheets off the bed to find spiders crawling. Smelled like a smokers house. Didnt give enough towels or pool towels. Ran out of toilet paper. No ice. We had nowhere else to stay so we went and bought air freshner and bug killer..