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Crowne Plaza PALO ALTO, an IHG Hotel
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Crowne Plaza PALO ALTO, an IHG Hotel
Hotels
8.4
/10
Very Good
955 reviews
What Guests Say About Their Stay
Niky
10.0
/ 10
Our 2nd time staying here. Amazing customer service. They really go above and beyond at this hotel. Room & bathroom are very nice and clean. 5 stars to all staff from checking-in to our bartender. Very polite and efficient! Food was amazing too. Very tasteful. Thank you for another amazing experience!
Eren
10.0
/ 10
Christine was fantastic and welcomed us as we checked in. She was friendly and very knowledgeable about the hotel. We signed up for the rewards program and was blessed with complimentary goodie bags.
Sylvia
10.0
/ 10
Sam at the bar was great!!! Personable, professional and efficient! Made my night perfect. Thank you.
In the Area
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4290 El Camino Real, Santa Clara County, California, United States, 94306
Main Facilities
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Swimming Pool
Parking
WiFi
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Available Room Types in Crowne Plaza PALO ALTO, an IHG Hotel
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What's around Crowne Plaza PALO ALTO, an IHG Hotel
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4290 El Camino Real, Santa Clara County, California, United States, 94306
Discover More About Crowne Plaza PALO ALTO, an IHG Hotel
Location
Staying at Crowne Plaza PALO ALTO, an IHG Hotel is a good choice when you are visiting Santa Clara County.
About Crowne Plaza PALO ALTO, an IHG Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Crowne Plaza PALO ALTO, an IHG Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Crowne Plaza PALO ALTO, an IHG Hotel.
All facilities in Crowne Plaza PALO ALTO, an IHG Hotel
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Casino
- Outdoor pool
- Fitness center
Accessibilty
- Accessibility equipment
- Accessible parking
- Disabled access friendly
Food and Drinks
- Bar
Transportation
- Parking with surcharge
Connectivity
- Free WiFi
General
- Swimming pool
Public Facilities
- WiFi in public area
In-room Facilities
- TV
Accommodation Policy & General Information in Crowne Plaza PALO ALTO, an IHG Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
We allow cats and dogs up to 50 lbs. There is a nonrefundable pet fee per stay and pets are only allowed in certain room types. The hotel has an on property dog area. Please contact us in advance when planning to bring your furry friend.
General Information
Popular Facilities | Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Crowne Plaza PALO ALTO, an IHG Hotel | 195 |
Number of floors in Crowne Plaza PALO ALTO, an IHG Hotel | 8 |
Another facilities in Crowne Plaza PALO ALTO, an IHG Hotel | Casino, Outdoor pool, Fitness center, Accessibility equipment, Accessible parking |
Frequently asked question in Crowne Plaza PALO ALTO, an IHG Hotel
What are available facilities at Crowne Plaza PALO ALTO, an IHG Hotel?
There are top facilites at Crowne Plaza PALO ALTO, an IHG Hotel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crowne Plaza PALO ALTO, an IHG Hotel?
The standard check-in time at Crowne Plaza PALO ALTO, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Crowne Plaza PALO ALTO, an IHG Hotel
Traveloka (1)
Other sources (955)
8.4
Very Good
From 955 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
8.8
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Traveller Reviews Crowne Plaza PALO ALTO, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Niky
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Our 2nd time staying here. Amazing customer service. They really go above and beyond at this hotel. Room & bathroom are very nice and clean. 5 stars to all staff from checking-in to our bartender. Very polite and efficient! Food was amazing too. Very tasteful. Thank you for another amazing experience!
Jose
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good place to stay I do recommend it
Eren
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Christine was fantastic and welcomed us as we checked in. She was friendly and very knowledgeable about the hotel. We signed up for the rewards program and was blessed with complimentary goodie bags.
Jonathan
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The putting green needs improvement along with driving range. Dog park fence needs attention and area cleaned of tree debris. Only one elevator was working on a holiday week. Overall had a decent stay.
Kenneth
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Was a nice stay for a single night. I would recommend it the price is reasonable.
Ruoying
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good hotel to stay for business trips.
Dot
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
reasonable price and convenient to where I had to be.
mel
Leisure with Friends
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I picked it for the jacuzzi by the pool. Most other affordable hotels in the area offered free breakfast, they did not. However, I was willing to fore go the breakfast for the jacuzzi. I paid to much for that place. I could’ve got a comparable room for like $180. The pool was closed & all tore up- a mess. No jacuzzi as marketed. Bartender couldn’t make a lemon drop martini. What I hoped to be a relaxing night - was not. . Also., only one elevator was working. No usb/c plug ins in room. No screen on window. It goes on. 🙄
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Yaner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
If you text a front desk for help in night, please expect them respond the next day. And you have to request shampoo separately…
LaTrice
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
knocked off a star bc the body wash was missing from the bathroom and there was a $38 per night charge for parking when the lot was mostly empty with just a few cars
Sylvia
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Sam at the bar was great!!! Personable, professional and efficient! Made my night perfect. Thank you.
Mark
Business
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We came up to Palo Alto to celebrate my wife's birthday, hook up with friends and clients, and take in the last Stanford Football home game of the season. Great dinner on Friday night at Sundance Steakhouse. Stanford Cardinal came from 14 points down i. The 4th quarter to win on a walk-off field goal to end the game. Saturday night was dinner at Giorgio's in Los Altos in honor of our late friend. The Crowne Plaza was perfect for getting to and from these activities and had all the necessary amenities, including a decent buffet breakfast and a bar for a nightcap. Looking forward to returning when it's warmer.
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Mark M
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The stay was fine but the room was a long way from the elevator. Although I had initialed it and it was on the bottom of the hotel.com website, I was surprised to get hit with a $15.00 parking fee. (Higher on the website, it said parking available.)
Wendy
Friends and Family
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
I came for my birthday weekend. I was very disappointed with the facilities. There was little to no pool side service, the hotel was overrun with other families with children who defecated in the pool and it took the entire afternoon to get the engineering department to deal with the issue. Further I called later to ask for a partial refund because I was unable to use the pool which was the purpose of my stay, but no one returned my call.
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Christopher
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Over all great stay thank you
Philip
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location; economical place to stay
Angela
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Nice property. A little dated but nice.
Grace
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
excellent
Mony
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Layout was a bit confuring.
Tina
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Bar and waiter lacked knowledge and over charged us by $50. Bartender said he would comp us for the mistake and charged us anyway. Bar staff supervisor Jose was rude and didn’t help his employees.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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