Extended Stay America Premier Suites Oakland Alameda

I thought I was at least a little upscale, my bad.

The place was fine as a overnight local stay.

Got there late person at the desk very helpful. A little out dated.

Absolutely NOT worth the nearly $200/ night. Customer service at the desk was rude. I stated that i was disabled and walking was difficult, and all i wanted to take a bath and cook some dinner. They didn't have ANY of the kitchen supplies ready. I was told to wait and they would call me when they were ready. They never called. When I called, i was told to walk back to the desk to pick them up. I also wasn't able to fill the bathtub because there was no stopper. I had ti walk back to the desk to get that. When i picked up my dishes, i had to carry a full dishrack with everything in it back to my room. I got all the way back upstairs before I realized they forgot to give me a fork. Then when i tried to take a shower, i discovered there was no shampoo. Evidently you have to request shampoo, and you guessed it, go back to the front desk to pick it up. As a person with limited mobility, I was very disappointed. When i inquired about them bringing items to my room, they said that was not possible. i was told that this their policy because they don't have enough employees. Definitely will not be staying there again, and I will not recommend it to anyone else either.

Nice people safe area good view

Stayed (1) one night. The (1st) room given to us wasnt ready so we were unexpectedly upgraded to a room with a better view. Marina view. We were thankful. It was quiet and clean. The reviews we read were mixed so we were iffy to try but it turned out good. It was the (Free parking) that drawn us there. The free breakfast was a grab-and-go so please Dont expect much. Just muffins, breakfast bars, coffee, hot choco, banana, orange.

We arrived early and was able to check in early for a fee. Our room was on the first floor and smelt like stale smoke even though the sign on the fridge said smoking is forbidden and there was a fine if caught. The room was clean and adequate for the two of us. There was no amenities at all in the room and the kitchen had nothing in it but could be requested from the front counter. We utilized some cups and cutlery with a dish cloth. There was no dish soap to wash. Every evening the heavy smell of marijuana was prevalent in the hallway and would waft under the door to the point where we would put a towel under the door the hopefully stop it from coming in. We had a three night stay, we were unaware that our room would not be cleaned, at least our towels exchanged. We were close to the front desk to ask for new towels which were handed over with no problems. The breakfast consists of coffee, tea, oatmeal, packaged muffins, Breakfast bars and oranges/bananas. We chose this hotel at the recommendation of the marina as it was in close proximity. The location is excellent with a Safeway, Target and various restaurants within walking distance.

The view of the marina was really nice. The location is perfect.

Staff is great. We have a great view of the marina.

Not very nice.

Clean, friendly, great view. The breakfast is minimal, so you’ll want to stock you in-room kitchen at the nearby Safeway or Target.

Always clean and great customer service

Very nice place to stay

Room was poorly stocked Had to go to front desk forbasic kitchenand bathroom supplies. The compimentrey breakfast was limited to oatmeal and muffins.

We stayed in a handicap access room but the bed was very uncomfortable. Everything else was fine. The view of the water was fabulous.

Nice waterfront views.

Beautiful location.

Great location to stay if you're taking a bay cruise. Rooms have kitchens also, which is a huge plus.

The hotel is in a great location, but needs maintenance badly.

It was very nice staying here. Extremely peaceful setting.