Fairmont Orchid

Name: Fairmont Orchid
Address: 1 N Kaniku Drive Kohala, Hawaii County, Hawaii, United States, 96743, 1 N Kaniku Drive Kohala, Hawaii, 96743, United States

Resorts

9.0

/10

Exceptional

968 reviews

What Guests Say About Their Stay

Christopher

10.0

/ 10

This is a top-tier resort property that delivers at that level on all dimensions. The staff is well-trained and pleasant throughout the property. The on-site dining options offer something for everyone, and there are many activities available without leaving the hotel. There are several fun places to have a drink, and they had a musician playing in at least one location every night. My wife found the shops very attractive. The concierge desk is well-staffed and informative, helping to set-up experiences around the island. The cove beach is perfect for safe swimming, and resort guests can also venture beyond for more challenging conditions. The fitness center is not large but had everything most of us need, and it was not crowded when I used it. Our only negative experience was our second dinner at the Beach House when they wrecked my steak, but that can happen anywhere (and they took it off of the bill without being asked). I recommend this property for anyone looking for a higher-end resort experience.

Gary

10.0

/ 10

The rooms could use a little upgrade. There should be more chairs in the shade for free. All the good chairs are reserved. You shouldn’t have to pay for a shaded seat. For the cost of the room, you should get snorkel equipment for more than one hour. Other than that, I loved the property. Staff was excellent and the dining was great too.

Harjander Singh

10.0

/ 10

The most stand out thing about this Fairmont is the staff. Very friendly, polite and helpful. We were at Fairmont Mayakoba earlier this year - they need to come to Hawaii for training.

In the Area

See Map

1 N Kaniku Drive Kohala, Hawaii County, Hawaii, United States, 96743

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Fairmont Orchid is located in area / city Hawaii County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Fairmont Orchid

Speed up your search by choosing what you need

Price Display

Per room per night (incl. taxes & fees)

Login successful!

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Fairmont Orchid

Discover More Places

1 N Kaniku Drive Kohala, Hawaii County, Hawaii, United States, 96743

Discover More About Fairmont Orchid

Location

Fairmont Orchid is located in area / city Hawaii County.

About Fairmont Orchid

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fairmont Orchid exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Fairmont Orchid.

All facilities in Fairmont Orchid

Others

Things to Do

Romantic proposal packages
Hot tub
Outdoor pool
Garden
Beach towel
Shops
Beach umbrella
Private beach
Health club
Spa
Sauna
Steam room
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach sun loungers
Pool sun loungers

Hotel Services

Tours
Multilingual staff
Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

General

Banquet
Ballroom
Reception hall
Terrace
Parking (surcharge)

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Safety deposit box

Food and Drinks

Bar
Beach Bar
Breakfast
Snack bar

Business Facilities

Business center
Meeting rooms
Conference rooms
Computer station

Sports and Recreations

Outdoor tennis court
Fitness center
Tennis court
Golf course

Nearby Facilities

Hair salon
ATM/Banking
Souvenir shop

Transportation

Limo or town car service
Valet parking (surcharge)

Connectivity

LAN Internet
Free WiFi

Accommodation Policy & General Information in Fairmont Orchid

Important Note

Fee for buffet breakfast: approximately USD 50 for adults and USD 25 for children
Self parking fee: USD 38 per day (in/out privileges)
Valet parking fee: USD 45 per day (in/out privileges)
Pet deposit: USD 75 per day
Pet fee: USD 75 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 56.62 per accommodation, per night

The resort fee includes:

Beach access
Beach loungers
Beach towels
Bicycle storage
Business center/computer access
Concierge service
Faxes
Fitness center access
Fitness/yoga classes
Health club access
In-room bottled water
In-room coffee
In-room safe
Laundry facilities
Phone calls
Pool access
Shuttle service
Sporting facilities or equipment

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-052-830-4128-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Fairmont Orchid	540
Number of floors in Fairmont Orchid	6
Another facilities in Fairmont Orchid	Romantic proposal packages, Hot tub, Outdoor pool, Garden, Beach towel

Frequently asked question in Fairmont Orchid

What are available facilities at Fairmont Orchid?

There are top facilites at Fairmont Orchid such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Fairmont Orchid?

The standard check-in time at Fairmont Orchid is starting from From 16:00 while the latest check-out time is at Before 11:00

Does Fairmont Orchid provide breakfast?

Yes, Fairmont Orchid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Fairmont Orchid

Overall Ratings & Reviews Fairmont Orchid

Other sources (968)

9.0

Exceptional

From 968 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by

Most Relevant

Preferences

See All

Traveller Reviews Fairmont Orchid

Number of reviews per page

20

40

Top reviews

Christopher

Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

This is a top-tier resort property that delivers at that level on all dimensions. The staff is well-trained and pleasant throughout the property. The on-site dining options offer something for everyone, and there are many activities available without leaving the hotel. There are several fun places to have a drink, and they had a musician playing in at least one location every night. My wife found the shops very attractive. The concierge desk is well-staffed and informative, helping to set-up experiences around the island. The cove beach is perfect for safe swimming, and resort guests can also venture beyond for more challenging conditions. The fitness center is not large but had everything most of us need, and it was not crowded when I used it. Our only negative experience was our second dinner at the Beach House when they wrecked my steak, but that can happen anywhere (and they took it off of the bill without being asked). I recommend this property for anyone looking for a higher-end resort experience.

Gary

Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The rooms could use a little upgrade. There should be more chairs in the shade for free. All the good chairs are reserved. You shouldn’t have to pay for a shaded seat. For the cost of the room, you should get snorkel equipment for more than one hour. Other than that, I loved the property. Staff was excellent and the dining was great too.

Verified traveler

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Was good. Super busy with the holiday. Staff great. Food good.

Elizabeth

Friends and Family

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The room was amazing The property was nice but lots of kids - almost no place to escape if you don't have kids The beach didn't have umbrellas or nice chairs to lay on (those are at the pool) unless you paid hundreds of dollars extra Restaurants were okay - we mostly ate out Beautiful beach Lots of activities but you have to reserve everything and you get charged $50 if you no show (which is insane for something like water aerobics)

Kohei

Leisure Family

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Hotel room was clean, roomy and beach and pool was great, especially pool was heated and could enjoy all the time. However, room prep and staff at the reception was not great. We booked with 4 people (2 adults and 2 kids) but only 3 towels sets were in the room, and shampoo/conditioner/body gel were all out of stock. We requested to bring another towel set and refill the shampoo etc, but towel set was brought almost an hour later, and no refill... Also, at the time of checkout, we were charged the food/drinks which we didn't ordered, and it took almost 20 min. to confirm and remove from our bill. And there were no any apologizes about that mistakes... I would say this hotel staff/service is not 5 star hotel, similar to 3-4 star hotel.

Mary

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Loved having the opportunity to see S

Xue

Leisure with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Good value

Harjander Singh

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The most stand out thing about this Fairmont is the staff. Very friendly, polite and helpful. We were at Fairmont Mayakoba earlier this year - they need to come to Hawaii for training.

Jeffrey danilo

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

It was awesome! I had so much fun here! Wish they told me there would be extra charges on Spa before I went inside.

Romeo

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very nice place and staffs

Erik

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Stayed for honeymoon. Great snorkeling spots but hotel condition not consistent with its price class. Multiple squeaky elevators, very noisy all day and night even a few rooms away. Hot water can take a couple of minutes, which is fine, but why not tell guests about it upfront? Wayfinding throughout the property could be improved. Annoying beeps in parking lot area and poor signage. On the plus side, beautiful landscaping, excellent turndown service, great access to towels, gear, etc. Friendly staff, great (resort priced) food options. Could be great with a but more focus on the basics.

Joy Molina

Business and Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very nice staffs and place

ronald

Leisure Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The staff is great

Allan

Leisure with Children

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great place if you don't spend a fortune eating there a lot. We went to every restaurant on site. The room service breakfasts were amazing, but the rest of the meals were just good. Negatives about the place are that it seemed like every other day in the North Tower (facing the golf course) it is loud starting at 6am with apparently excessive mowing. There was also a worker spraying what was apparently weed killer all around the central green space and kids were looking for lizards in the bushes while he was doing it in the middle of the day! Parents were shooing the kids away from it. If they addressed those concerns we would happily spend another vacation there.

Richard

Leisure with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Great place to stay on a gorgeous stretch of beach. Spacious rooms, welcoming staff and a lovely pool.

satyam

Leisure with Children

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Good property, but super expensive dining options. Breakfast is super expensive especially for vegetarian folks with limited options.

Verified traveler

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

The Fairmont orchid is a lovely, family and romantic get away. The staff couldn’t have been more friendly and helpful! I especially liked the intimate feeling of the grounds which were beautiful! I would definitely come back!

Mike

Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

This property is excellent by any measure. The lobby and surrounding patio is gorgeous; especially at night with the torches lit. There was a guitarist each night with drink/food service. Pool area is beautiful; plenty of chairs for all guests which is unusual. Drink/food service was always available. The entire grounds is well manicured. The lagoon is very pretty and loaded with fish. Many places to sit of an evening with several fire places on the grounds and near the beach. Really a lovely setting. Only downside was the price of food which did borderline a little silly. Breakfast, although very good food quality and presentation, price was $50 per person. Drinks are $14 and above. Dinner was very good, again very high priced. We noted many persons were going to the nearby grocery store up the road to stock up. Very nice food choices at store but keep in mind there is no microwave in the rooms. Rooms were perfect.

David

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Incredible stay, luxurious from even the first walk into the lobby with a stunning view. Also really enjoyed the drinking water stations

Gino

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Great

Number of reviews per page

20

40

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Hawaii County