The first room they gave us had a silverfish bug in the refrigerator, red ants on the comforter and I saw two black bugs in the bathroom. I didn't say anything, I just chalked it up to being in Florida. Then the toilet clogged and water flowed all over the bathroom. Then I went down to the check in desk and requested a new room. There wasn't one ready so we brought our luggage down to the front desk and left it there while we went to Universal. The hotel is only 5 minutes to Universal which is great and parking is free. When we got back they gave us a new room. This one was clean, the only issue was that the refrigerator didn't keep things cold. The breakfast had a big selection. The cereals were stale. But other than that they had eggs, waffles, had browns, yogurt, bananas, bagels, miffins. The gym was 3 pieces of cardio - 1 elliptical, 1 treadmill and 1 exercise bike. Overall the stay was decent, but over priced. We travel a lot and this trip I was like, let's pay more for a better quality but I didn't get that. The room and experience was comparable to other hotels I have stayed at in the area for less. It wasn't worth the extra cost. I did not use the pool, so I cannot comment on that. There was a microwave in the room which worked well. The shower did have hot water and fair water pressure. The staff was nice.

Very clean

Close to universal studios and dining ares.

The proximity to Universal studios was great. The hotel itself was old, not the cleanest.

Very good hotel! Excelente location.

Mejor desayuno I mas limpieza

Great deal! Hot breakfast.

Clean and convenient place.

Love this location. 5 minutes to Universal Studios and they provide a shuttle to and from the park. Great breakfast. Nice and clean location. Would recommend

Would not recommend.

Breakfast and staff was amazing

I love the stayed at the Hampton inn, everyone there was very kind and attentive. Also the hotel was very clean and the room!

Clean rooms, friendly staff. Free breakfast was nice. Would book again.

Great location near Universal Studios. The staff was friendly and check-in was easy. The hotel was clean and everything worked well. The only thing was that I was disappointed with was the lack of soap for the bathroom sink. You have to use the soap dispenser in the shower. During busy time in the morning it maybe hard to find a seat for breakfast. The breakfast was really good.

Got in after early am and they told us our room was cancelled

Close to the parks. Good value.

The pool area was very nice to have, as well as breakfast, and another bathroom on the first floor. I did use the ice machine to save money on the next trip rather than buying it, so if say that was a bonus as well. I just wished for a double queen room i woukd have had at least a microwave. Otherwise, i would definitely stay again for the price! Everyone there seemed happy with the accommodations!

Good personnel. Good breakfast.

This is an excellent value. About a mile from Universal, clean, excellent hot breakfast with eggs, meat, and breakfast potatoes. The beds are comfy, shower is great. My only major complaint is the first night, an overwhelming musty-damp odor assaulted our senses. The person at the front desk said they had shampooed the rugs and they might still be damp. I thought she was just making up a story to cover for the foul smell, but it might have been true because the second night it didn’t smell as bad. Also they cleaned after just one night. I was impressed. I would probably stay here again.

None.