Holiday Inn Express CHILLICOTHE EAST, an IHG Hotel

No hairdryer. Given a handicap room and the shower leaked all over the floor and into the hallway. Room heat would not set. The lady in charge of breakfast was very nice though. Not sure why they had to give us a handicap room when other rooms were available.

Great front desk lady who came into work on her day off NY Day!!! She was amazing!!!

👍

this hotel was very clean and felt new. the staff were so kind and even let us stay another night. would recommend!

I had an AMAZING time at the hotel. The staff was informative, and pleasant to talk to.

nice

Filthy! Hair in sheets, hairs in floors, spots on mirror, toilet seat left up, pee spot in rim, etc. GROSS!!

Very clean

Their recommendation for dinner was to excellent!

It was amazing the staff was great

Nice hotel. Nice people. Great breakfast

Very clean comfortable. Breakfast was excellent.

The beds and breakfast were great. Bathroom had no towels when we checked in plus it wasn’t very clean. Furniture is getting tacky.

Desk staff was very nice. Computer problems for several people causing backup. Cleaning supplies stored right by front desk which is unsightly

Easy access from Rte.35. Comfortable bed.

Staff was great! Friendly & very helpful! Breakfast had alot to offer. Hallways needed to be vacuumed, but the rooms werevery

we were in town to attend palefest, rooms were clean, breakfast was great!

The rooms were comfortable and clean. My only complaint was there were no hand towels or washcloths in bathroom. For breakfast the pancake machine was broken. I wish they had bananas and yogurt so the menu was somewhat limited. Would stay there again

It’s our second year staying here. Great location with lots of restaurants nearby. Staff is awesome.

I stayed at this property for 1 night with my parents while on a road trip. The desk staff was kind and efficient, and the breakfast offerings were perfectly fine (though no alternative milks were in the fridge for folks with dairy allergies). The property overall was decently kept, close to the interstate but not noisy, and we were able to park right in front despite pulling in after 10pm. The room itself was in desperate need of a deep clean: the carpet hadn’t been vacuumed, the bathroom floor hadn’t been mopped and showed dirty boot marks, and the bedsheets had quite a bit of hair in them. The trash can had a used cigarette in it (despite being a non-smoking hotel) and the room was a bit stinky. The hand soap bottle was empty and the shower had no conditioner, only two shampoos. Some better attention from housekeeping would really improve the experience, as the rest of the hotel was great! The mattresses were comfortable and we slept well after picking out the hairs.