Holiday Inn Resort ORLANDO LAKE BUENA VISTA, an IHG Hotel

My room wasn’t clean the bed sheets had stains of female menstruation. Had to request room service , after 3 days without coming to clean the room and take the trash .

Hotel location is incredible, staff are absolutely amazing, rooms are great for the price…a little out dated but clean and comfortable

Good location

We stayed at this resort prior to our Disney resort. My whole family was very impressed, so much so that we ended up coming back when our stay in Orlando was extended unexpectedly. Everyone that we came across was very helpful. Our rooms were very clean.

Very nice and quite place

Good area

Hotel very clean and rooms are spacious. The staff is very nice.

👍

Great place to visit Disney. Nice pool with tiki bar.

Great hotel for the money

Great hotel. We stay here a lot as we travel to Orlando often.

Good service and very clean room.

Hotel room hallways and outdoors were dirty

The woman at the reception desk was very nice when I arrived late, and the room was very comfortable. The only issue I had was that the room hadn't been cleaned very thoroughly. There was some paper left on the table and a hair in the bathtub.

The beds were very comfortable.. Rooms are very clean!

This hotel is close to it all. The staff i interacted with at check in was amazing. The room was quiet and clean. Now the issues- first the parking is not free.(not mentioned in the booking process) Second there is a $100 pet fee (not mentioned in the booking process.) Third because this property caters to families the toilet was lower to the ground which made it an interesting and sometimes painful experience. Fourth on check out day someone started knocking on my door at 9am even though check out isn't until 11. They came again at 9:20 but I missed them due to being in the shower. My dog was disturbed and barked a lot unfortunately likely waking the neighbors.

Friendly staff. Great breakfast on site. Great pool hours. We will stay here again.

Loved the location and price. Staff was excellent! Decaying furniture with missing cushions and ripped leather made my stay feel questionable at best. Bed was comfortable and clean as far as I could tell. Pool and bar area were nice.

Felt like home. Very comfortable

The staff are so friendly and helpful. Our room was clean. Thete is a great pool area. We would cone back here to stay