Found bed bugs but staff quickly got top of the situation and made sure to start checking.

Just location was good..other than that the property is very run down and not kept very well. Dirty towels and beds were so old.

Onay

Our stay was full of some nasty encounters. There were boogers on the walls, hair in the shower and roaches. What made the stay okay was the staff was kind, and very accommodating.

The staff was very courteous!!!

. I booked 2 rooms. We got there late after a day of Disneyland. They said they were all book, yet I had a reservation for 9 people and 2 rooms. They gave us a handicap room and a room that was not functional. The second room the toilet was cracked. The pull out bed had a note that it was broken. Called to get extra towel because there was only 3 and there were 4 people. They never came. Breakfast was ok. I wouldn’t recommend.

Our bathroom sink was plugged and they never came to fix it. The shower drips all night.Got stuck next door to a barking dog and when we complained they told my husband they were checking out that day. Then the following day we had another barking dog. USB on lamp didn't work. Room was falling apart. Found a tissue in my bedding. Gross

It was great

The hotel appearance seemed modern and updated but once we got in the room, that changed. There was sloppy caulking on the granite sink. We had a suite and only three towels with only one of washcloth and hand towel. The couch had stains on it. The queen beds were more like full size. The blankets on the beds were thin and looked like a mattress cover, not a blanket. The dining table legs were loose and bent inward like they were about to break. The staff was friendly and attentive. Breakfast was sufficient. Proximity to the bus line for Disney was perfect.

Staff was very friendly. Breakfast was better than a regular free breakfast. The rooms were clean. Pool was nicely heated. The pull out couch was unusable. Thankfully my kids are small so the couch was fine but definitely wouldn’t book that room again. Master bed was ok, not great. Having a full kitchen was nice however I had to pick up my own knife, cutting board, dish scrubber, etc. small items that other Hilton properties I’ve stayed at with kitchens provide. This ones kitchen was more of an afterthought.

We love Hilton. We’re always gonna stay at a Hilton nowhere else. Thank you for making us stay wonderful.

Great location around shopping, food, and activities. Friendly and helpful staff.

Family trip. Layout of room was nice. Bed was comfortable. Had a kitchenette which is why we booked it. The kitchen did not have a large trash can so the tiny one was full in the first 5 mins, so the room smelled like food trash. We drove 15 hours then arrived. At 1230am the fire alarms went off. The fire department came to turn off the alarm about 30 mins after it started then it still continued to ring…. Then fire department left and alarms were still going on and off. Seems like faulty alarms. There was a wheel chair bound man stuck in 3 floor who was trying to evacuate but could not bc the emergency door locked during the alarm and the elevator stopped working. If it was a real fire he would have not been ok. Very disturbing. I mentioned that to staff and got no reply. I had to ask several times for more trash bags. The hallways are hot due to no ventilation. Breakfast was ok. Room was ok but old and lots of cracks and mold. Shower had cracks and mold too. See photo. Glad none of our family had a bad reaction to the mold. Housekeeping was good when they come. Just seemed like they didn’t care too much about health and safety which is important when their is an emergency. Would not stay again. I know they can’t control if someone trips the fire alarms but they need to know how to shut them off in less than an hour at least. So that is on them. The next day was horrible bc we were so tired from being up with the alarms

Muy bonito, limpio personal muy amable y profesional desayuno excelente y el personal muy atento, servicial y amble altamente recomendado

The breakfast was not good - chicken or pork every day, for breakfast? Always the exact same meal. They were always out of towels; had to ask for clean ones because they only clean twice a week. We bagged up our own trash with shopping bags and wiped the floor with our old towels. Stains on the bedspreads. The whole place is VERY run down. Will not stay there again.

Perfect

The rooms are ok. They are old and need to be remodeled. Carpet in hallways need to be clean or replaced. Had an odor to the hallway.The towels, sheets, blankets are stained and need to be thrown out. They filled our request at front desk every time which was good. Breakfast was good but need to rotate more variety. Will not stay at here again. Not for price and

Someone should clean the pool

Super close to Disneyland but not walkable. Lots of restaurants super close by. Easy to park.

Its was near so many places