Homewood Suites by Hilton Williamsburg

Very nice place, the room was great, clean and the people working there were friendly, efficient, very good at their tasks. Only one thing...the pillows were too soft and way past their usefullness date...

Very clean, comfortable beds, and very friendly staff

I loved the suite lay outs, perfect for families traveling offering kitchens.

We hope a quieter heating system would be installed as the existing one is extremely noisy.

You cant go wrong. Tha family and i loved everything. Already plans for a return trip to this area and we only want to stay here. No need to look further. Excellent

All of the staff we encountered were friendly and helpful. Rooms were clean and everything was great.

Great service, clean room as advertised.

It was unique in the outside areas.

We’ve stayed here multiple times before because the rooms are spacious and dog-friendly. The rooms are starting to show their age, though (rattling refrigerator, old carpeting, etc.)

Very spacious rooms for equal or cheaper prices then whats around the area. Better breakfast then other hotels in my opinion.

The customer service was amazing! And it was clean but the sofa bed was horrible old and worn out and ripped up. The covers in the closet were ripped up with holes in them and the condition of the room was old and not worth the money I paid for unfortunately. The pictures online looked better than the room in person.

Suite was large enough for 2 teens and grandparents. 2nd bathroom was a godsend

Excellent stay. The perfect setup for our family of four plus our pup. The staff was very friendly with our pup. Having two bedrooms, two bathrooms, and a kitchen was ideal for one week. We will come back!

Nice spot.

our suite was great...but the heater was quite loud.

Property is nicely located in Williamsburg- it’s close to Colonial Williamsburg and near a lot of good restaurants- staff were quite friendly and room is very spacious and relaxing

The phones in the suite were not working. Parking was not great. Everything else was great.

Lifetime Diamond and spouse always find the “by Hilton” properties have very service-oriented staffs, very clean and comfortable rooms and suites, and good breakfast selections. This property did not disappoint us! We will stay here again!

We had a handicap room, the room was large but the bathtub was very slippery, handrails should have been much closer to the edge of the tub/shower. Biggest issue was any pet over 4 days and they charge a certain amount per day, we stay 8 days since we didn't book through there web site. Pool was clean, breakfast was you would expect for a buffet. Good and clean area. Staff was very nice and helpful.

Our third stay at this hotel. Definitely won’t be here again for a few reasons. Check-in: super nice and friendly guy checked us in, no problem there. Room: room was good, but two of the three remotes didn’t work You must be asking yourself “then why not stay again?” Answer: we left our room for a few hours and we came back and noticed that someone had been in our room, and it wasn’t housekeeping because they actually came by at 4pm(really late) and asked if we needed cleaning, etc. we had used a luggage rack because we had a lot of stuff to bring up (we have 4 kids) and had forgotten to bring down and so someone had come to our room while we were out, threw the few items we had on it on the couch and grabbed it… no note, no communication.. nothing The next morning, The hallway smelled atrocious too.. made us all gag Breakfast: not Hilton quality at all, couldn’t drink juices because both containers had mold inside (see pic) The food was not good at all. And to top it all off, the breakfast attendant (the second morning), she was super rude and dismissive and they failed to put any condiments out for breakfast.. when people asked for any, the lady got an attitude for doing her job… Not a good experience and won’t be back again. Hiltons need to do better and the expectations are that they should be better than this