My Place Hotel - Phoenix West - Avondale AZ

Nice and clean place

Their customer service needs improvement. Other than that, the room was very clean. Hotel is great

Hotel appears to be brand new. Room was clean and just what we needed. We arrived a couple hours early because we drove down for a football game so we thought we see if we were able to check in early so we could get ready. The front desk staff was very friend and we were able to check in, which was greatly appreciated. We would stay here again. Beds were comfy and we didnt hear any hallway noise throughout the night.

I have stayed at this property before, and it was great for the price. However, this time was not good. I rated the cleanliness poor because when I walked into my room, I immediately noticed small crumps on the table and a black hair spray cap on the counter. I thought that was odd. So, I pull back the sheets and noticed urine stains all over the sheets (I took pictures) and some black dog hairs! I was ready to go to another hotel, but it was late and other hotels close by were full. So, I politely told the front desk gentleman, who was nice, and he gave me a different room which was fine. However, I am very concerned about the quality control at this hotel. How could this room be in that condition when the bed was made, and the card was left by the cleaning person saying the room was clean and ready and please leave a tip. I don't think so! Management may want to check into this. If my wife had of been with me, she would have been horrified and she would have made me find another hotel. Would I stay there again? Probably because it was convenient, and the second room was okay.

Great hotel! Clean, staff friendly and helpful. Felt safe and secure. Definitely will stay in the future.

Hotel was nice, room was comfortable. Location was excellent for the event we were attending. Most staff was friendly and helpful. Soap bottle in the shower was empty and after asking for a refill, staff was unable to find any more soap. There was mold on the ice maker in the room. We didn't need to use it, but brought it to the desk clerk's attention, who seemed uninterested in letting the cleaning crew know.

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Loved it all except for Avondale road So very busy

Very affordable. Great location.

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K

Amazing hotel!!

Noisy

Would have given this place a slightly better review, but my room was next to somebody that had a dog. The dog woke me up at around 1 AM and again heard the dog barking in the morning. I love dogs, but they shouldn’t put people that don’t have dogs next to people with dogs.

The room was big. It had a lot of amenities. We had a amazing experience staying here during our trip.

Fine until parking lot activity at all hours (till 3 a.m.) and the fact the window shade was too short letting headlights in. Then in the morning could not figure out how to get the water to come out of the showerhead. Finally the water could not be turned off. The $100 security deposit was another surprise.

Stayed for 2 nights. Everything was great except for one thing. The fridge would not get cold. The freezer worked fine. Other than that staff and amenities were awesome

The place was very clean and beds are super comfy.

Clean and great price

Great experience will stay again