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The Ben West Palm, Autograph Collection
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The Ben West Palm, Autograph Collection
Hotels
9.2
/10
Exceptional
402 reviews
What Guests Say About Their Stay
Daniel
10.0
/ 10
Great hotel with excellent friendly staff. Made my experience that much better. First class all the way! Rooftop bar and lobby restaurant highly recommended!!
Gilbert and Jane
10.0
/ 10
The Ben is a luxury hotel that is worth the little extra. Probably the best value in Palm Beach and downtown WPB. Very fun and walkable area.
James
10.0
/ 10
Great location and staff are wonderful. The complimentary shuttle is very convenient to get around.
The only downside was the parking fee of $60.99. Seems steep to me.
In the Area
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251 N NARCISSUS AVE, Palm Beach County, Florida, United States, 33401
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Ben West Palm, Autograph Collection
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251 N NARCISSUS AVE, Palm Beach County, Florida, United States, 33401
Discover More About The Ben West Palm, Autograph Collection
Location
Staying at The Ben West Palm, Autograph Collection is a good choice when you are visiting Palm Beach County.
About The Ben West Palm, Autograph Collection
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Ben West Palm, Autograph Collection exclusively for you.
Get precious and unforgettable moment during your stay at The Ben West Palm, Autograph Collection.
All facilities in The Ben West Palm, Autograph Collection
Others
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Things to Do
- Beach umbrella
- Outdoor pool
- Garden
- Library
- Pool sun loungers
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Fireplace in lobby
- Banquet
- Ballroom
- Terrace
Business Facilities
- Meeting facilities
- Conference room
- Meeting rooms
- Conference rooms
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Ben West Palm, Autograph Collection
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately USD 20.00 to 40.00 for adults, and USD 10.00 to 20.00 for children
- Valet parking fee: USD 57 per night (in/out privileges)
- Pet fee: USD 145 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 16:00 - 05:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Ben West Palm, Autograph Collection | 208 |
Number of floors in The Ben West Palm, Autograph Collection | 8 |
Another facilities in The Ben West Palm, Autograph Collection | Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage |
Frequently asked question in The Ben West Palm, Autograph Collection
What are available facilities at The Ben West Palm, Autograph Collection?
There are top facilites at The Ben West Palm, Autograph Collection such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ben West Palm, Autograph Collection?
The standard check-in time at The Ben West Palm, Autograph Collection is starting from 16:00 - 05:00 while the latest check-out time is at Before 11:00
Does The Ben West Palm, Autograph Collection provide breakfast?
Yes, The Ben West Palm, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Ben West Palm, Autograph Collection
Other sources (402)
9.2
Exceptional
From 402 reviews
Cleanliness
9.4
Room Comfort
9.4
Service and Facilites
9.2
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Traveller Reviews The Ben West Palm, Autograph Collection
Number of reviews per page
20
40
Top reviews
Daniel
Business
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great hotel with excellent friendly staff. Made my experience that much better. First class all the way! Rooftop bar and lobby restaurant highly recommended!!
Michael
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
$60 per night parking is absurd. Out of principle, I won’t be back.
Gilbert and Jane
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The Ben is a luxury hotel that is worth the little extra. Probably the best value in Palm Beach and downtown WPB. Very fun and walkable area.
James
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great location and staff are wonderful. The complimentary shuttle is very convenient to get around.
The only downside was the parking fee of $60.99. Seems steep to me.
Benton
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Gorgeous property and great staff. Restaurant a little slow in service and food and drink delivery time for its price point, but great food and views.
robert
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Everything
Manuel
Leisure with Children
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
We cut our 5 night trip short due to our room being infested with bugs on our linens, night stand and on our baby's bottle. We complained to the front desk and they were not of much help. They strung us along for 4 hours that a new upgraded room would be available. After those 4 hours we went to the front desk for them to tell us that they were sold out and they wouldn’t be able to offer us anything else. They never refunded us the night we stayed & we had to pack up with our 1 year old and find a new hotel. After talking with some of the staff they had mentioned that this was an ongoing problem in this hotel and that they have been having a-lot of complaints about the bugs in the rooms. I would never stay here in the future.
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Roberto
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great service
Bailie
Business
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I can’t wait to come back. Ill be staying here everytime!
Ronald
Business
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great decor and roof top pool/bar
Teri
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Roberto
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great
Stacey
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Only stayed there for the evening, so did not get to explore most of the amenities to the hotel but the design and the vibe of the hotel is sexy. Will definitely come back for a longer stay next time
Angeliki
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Makes you feel like you’re vacationing in Africa.
Carmen
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Everything was walking distance
Jessica
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
One of the best hotels in WPB! Clean, beautiful and staff is so friendly. Close to restaurants and bars
Caren A
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Great place
SINCLAIR
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
I loved my stay at the Ben. Everyone was very friendly and accommodating. The shuttles were quite convenient. I loved the complimentary bikes too. It was sad the rooftop restaurant and pool were closed but I would stay at the Ben again.
Basem
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The maid upon my last day knocked very loudly (mind you this is the day after July 4th)…I still had 30 minutes until checkout, and said, “YOU LEAVIN’ or WHAT?”
Are you serious? Shame on you and on the hotel. Very unprofessional. I don’t care how nice the architecture of the building is and how the amenities, staff and guest interaction are what make the actual experience...
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Dora J
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
unique
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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