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Bay Resort Hoi An
Resorts
9.6
Superb
From 15 verified guests reviews
In the Area
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Xuyen Trung Block, Cam Nam Ward, Hoi An City, Quang Nam Province, Cam Nam ward, Hoi An, Quang Nam Province, Vietnam, 51300
Strategic Location
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Bay Resort Hoi An
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What's around Bay Resort Hoi An
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Xuyen Trung Block, Cam Nam Ward, Hoi An City, Quang Nam Province, Cam Nam ward, Hoi An, Quang Nam Province, Vietnam, 51300
9.7
Strategic Location
Discover More About Bay Resort Hoi An
Location
Bay Resort Hoi An is located in area / city Cam Nam ward.
About Bay Resort Hoi An
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Bay Resort Hoi An.
Bay Resort Hoi An is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Bay Resort Hoi An provides a pleasant accommodation for your stay.
From business event to corporate gathering, Bay Resort Hoi An provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Bay Resort Hoi An, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Bay Resort Hoi An, which you rarely find in other places.
If you plan to have a long-term stay, staying at Bay Resort Hoi An is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Bay Resort Hoi An is suitable for you who value privacy during your stay.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Bay Resort Hoi An exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Bay Resort Hoi An is a resort with great comfort and excellent service according to most resort's guests.
Enjoy luxurious treats and incomparable experience by staying at Bay Resort Hoi An.
All facilities in Bay Resort Hoi An
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Accommodation Services
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Brunch
- Buffet dinner
- Cafe
- Dining area
- Early bird breakfast
- Fullboard with drinks
- Fullboard with non-alcoholic drinks
- Fullboard without drinks
- Gala dinner
- Gluten-free meals
- Free breakfast
- Halfboard with non-alcoholic drinks
- Halfboard without drinks
- Hot breakfast
- Late riser breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snack bar
- Snacks
- Dietary menu
- Vegetarian meal
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Laundry service
- Luggage storage
- Medical service
- Newspaper in lobby
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Barbecue
- Fitness center
- Garden
- Library
- Massage
- Outdoor facilities
- Outdoor pool
- Parasol
- Pool sun loungers
- Spa
- Sun loungers
- Poolside bar
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Banquet
- Clothes dryer
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Transportation
- Airport transfer
- Bicycle storage
- Limo or town car service
- Bus/truck parking
- Secure parking
- Valet parking
Kids and Pets
- Babysitting
- Babysitting with surcharge
- CRIBS
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Business Facilities
- Photocopier
- PRINTER
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in Bay Resort Hoi An
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Breakfast
Breakfast at the accommodation will be provided from 06:30 - 10:30.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Bay Resort Hoi An | 128 |
Number of floors in Bay Resort Hoi An | 2 |
Another facilities in Bay Resort Hoi An | A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast |
Frequently asked question in Bay Resort Hoi An
What are available facilities at Bay Resort Hoi An?
There are top facilites at Bay Resort Hoi An such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bay Resort Hoi An?
The standard check-in time at Bay Resort Hoi An is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bay Resort Hoi An provide breakfast?
Yes, Bay Resort Hoi An provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Bay Resort Hoi An
Overall Rating & Reviews
From 15 verified guests reviews
9.6
Superb
Fantastic
12
Very Good
2
Satisfying
1
Average
0
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
English
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A***f
This is a guest profile.
Leisure
7.7
/ 10
24 Jun 2024
I had two booking during my stay in this hotel, and same with the other booking their lack area is receptionist. I did book under two different name since I can't choose two different room type in one booking. So when I asked if they can arrange the room to be close to each other they refuse at first and blame us about not giving the info in andvance instead of trying to look for other option. In reality they have three room available across of our other booking. And the free upgrade room promo that they launched in traveloka did happened after I asked several time and fight for it. (You get what you asked for 🤣) other than that the hotel was amazing.
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Accommodation's Reply
28 Jun 2024
Xin chao Mr. Arif Budiman, Thank you for sharing your feedback. We're delighted to hear that you found our hotel amazing overall. However, we apologize for the inconvenience you experienced with the reception and room arrangements during your stay. We understand that booking under two different names can be challenging, and we regret that our initial response did not meet your expectations. We strive to provide the best possible service, and your comments will help us improve. We will review our processes to ensure better communication and flexibility in the future. We're glad that the room upgrade promo worked out for you, and we appreciate your persistence in securing it. Your feedback is valuable, and we hope to welcome you back soon for an even better experience. Sincerely, Bay Resort Hoi An Management.
A***f
This is a guest profile.
Leisure
9.6
/ 10
24 Jun 2024
I think one of the best hotel in hoi an. We booked trough traveloka since there was promotion for free room upgrade. During our check in, the receptionist attitude was annoying and she said that there is available upgrade room available, and when we asked if we want to pay for upgrade she mention several rooms available. And the price that she gave was way more expensive compare to traveloka price. I did review their hotel with one star in google on the day we checked in and the next day their relationship ambassador (mindy) apologized and want to give some perks for our family. Really appreciate her effort. But my opinion about the hotel still the same. Their front liner specially the receptionist was lack in certain area. Aside from the check in incident, my travel experience was amazing. Their room was very good, cleanliness was amazing, food was better than local restaurant.
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Accommodation's Reply
28 Jun 2024
Xin chao Mr. Arif Budiman, Thank you for taking the time to share your feedback. We're glad to hear that you found our rooms, cleanliness, and food to be excellent, and that your overall travel experience in Hoi An was amazing. However, we are truly sorry to learn about the inconvenience you experienced during check-in. We apologize for any frustration caused by the receptionist 's attitude and the discrepancy in upgrade pricing. Your comments have been noted, and we will address these issues with our front desk team to improve our service. We appreciate you acknowledging the efforts of our ambassador manager-Mandy, in addressing your concerns and offering some perks for your family. Your feedback is invaluable, and we will use it to enhance our guest experience. Thank you again for your review. We hope to have the opportunity to welcome you back in the future and provide you with a flawless stay. Sincerely, Bay Resort Hoi An Management.
QT
Quang T. C.
Holiday
8.5
/ 10
19 Sep 2023
+4
Photos
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Accommodation's Reply
25 Sep 2023
Hello Mr. Quang Trong,
We sincerely thank you for your review of the hotel.
This is a source of encouragement for all employees.
We look forward to having the opportunity to continue welcoming you and your family on your next vacation at Bay Resort Hoi An.
Wishing you good health and always full of happiness.
Best regards,
Bay Resort Hoi An Resort Management Board
SM
Sherly M.
Holiday
10
/ 10
12 Jul 2023
I recently had the pleasure of staying at Bay Resort Hotel, and I must say it exceeded all my expectations. From its luxurious ambiance to the delectable buffet spread, this resort truly offers an unforgettable experience. Upon arrival, I was immediately impressed by the grandeur of the hotel. The elegant decoration, coupled with breathtaking views of the surrounding landscape, set the stage for a truly indulgent getaway. The attention to detail in the interior design showcased the hotel's commitment to providing a luxurious stay for its guests. One of the highlights of my stay was the delightful buffet. The variety of dishes offered was simply outstanding. From international cuisine to local delicacies, every meal was a culinary adventure. However, what truly stood out was the Specialty salted coffee. It was a unique blend that perfectly complemented the array of flavors on offer. Trust me, it's an absolute must-try when you stay at Bay Resort Hotel. But what truly made my experience exceptional was the excellent service provided by the staff, particularly Ms. Hà (Restaurant Manager. Her warm and welcoming demeanor made me feel like a valued guest throughout my stay. Ms. Hà consistently displayed a genuine care for her guests, always anticipating their needs and offering the best possible service. Her attention to detail and personalized approach truly set her apart as a special member. The entire team at Bay Resort Hotel deserves recognition for their dedication to providing top-notch service. From the friendly concierge to the efficient housekeeping staff, everyone contributed to making my stay memorable. I highly recommend Bay Resort Hotel to anyone seeking a luxurious and unforgettable vacation. The blend of luxury, delicious buffet, and the Specialty salted coffee make for an extraordinary experience. I will cherish my memories of Bay Resort Hotel and eagerly look forward to my next visit.
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1 liked this review
Accommodation's Reply
14 Jul 2023
Xin chao Ms. Thi Trinh Mai Do, Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely, Bay Resort Hoi An Management.
H***h
This is a guest profile.
10
/ 10
27 Jun 2024
Staff are very friendly. I received a free upgrade to a river view room, beautiful view. Room is a bit small but clean and comfortable
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Accommodation's Reply
28 Jun 2024
Welcome, honored guests,
We sincerely thank you for your review of the hotel.
We look forward to having the opportunity to continue welcoming you and your family on your next vacation at Bay Resort Hoi An!
Wishing you good health and always full of happiness.
Best regards,
Bay Resort Hoi An Resort Management Board
Nguyen M. H.
10
/ 10
08 May 2024
Excellent. Friendly staff. Proactively ask about customer needs to support customers. No discrimination between foreign and domestic customers.
1 liked this review
Accommodation's Reply
01 Jun 2024
Hello Mr/Ms Nguyen MH,
We sincerely thank you for your review of the hotel.
We look forward to having the opportunity to continue welcoming you and your family on your next vacation at Bay Resort Hoi An.
We wish you good health and always full of happiness.
Best regards,
Bay Resort Hoi An Resort Management Board
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