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Hotel Nikko Hai Phong
Hotels
8.8
/10
Very Good
98 reviews
What Guests Say About Their Stay
Doan T. T. V.
9.7
/ 10
Khách sạn ưng nhất từ trước đến nay luôn các bác ơi, anh chị nhân viên nhiệt tình và dễ thương cực kì. phòng tone đúng gu mình, mùi khách sạn cũng thơm nữa. Nói chung là1000 điểm nha ❤️❤️
Do Phuong T.
8.5
/ 10
Excellent. The room is clean and beautiful, just the way I like it
Nguyen T. H.
8.5
/ 10
The accommodation is great from the receptionists to the hotel rooms. Elegant and luxurious, Very satisfied. Will visit next time if I have work to come to Hai Phong
Nguyen
9.4
/ 10
Big and beautiful hotel. Spacious and clean bedroom. Very nice staff, good service. If I have a chance, I will come back to this hotel
In the Area
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No. 1, Road 1, Waterfront City, Vinh Niem, Le Chan, Vinh Niem Ward, Le Chan District, Hai Phong City, Vietnam, 180000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Nikko Hai Phong
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What's around Hotel Nikko Hai Phong
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No. 1, Road 1, Waterfront City, Vinh Niem, Le Chan, Vinh Niem Ward, Le Chan District, Hai Phong City, Vietnam, 180000
Discover More About Hotel Nikko Hai Phong
Location
Hotel Nikko Hai Phong is a hotel in a good neighborhood, which is located at Vinh Niem Ward.
About Hotel Nikko Hai Phong
Hotel Nikko Hai Phong is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, Hotel Nikko Hai Phong provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Hotel Nikko Hai Phong is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Hotel Nikko Hai Phong, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Nikko Hai Phong.
If you plan to have a long-term stay, staying at Hotel Nikko Hai Phong is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Hotel Nikko Hai Phong is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Nikko Hai Phong is suitable for you who value privacy during your stay.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Nikko Hai Phong exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Nikko Hai Phong is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Nikko Hai Phong.
All facilities in Hotel Nikko Hai Phong
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Lobby
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Porter
- Wedding service
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Brunch
- Cafe
- Dining area
- Set menu lunch
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
General
- AC
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Shops
- Supermarket
Things to Do
- Fitness center
- Outdoor pool
- Spa
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Transportation
- Airport transfer
- Secure parking
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Nikko Hai Phong
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
The Hotel Outlets or the Other Facilities’ Operation Days/Hours might be changed or temporarily suspended from the original. For more details, please contact the Hotel for any your requirements or the Receptionist at the time of your check-in.
Thời gian hoạt động của các khu vực nhà hàng và khu vực công cộng khác có thể bị thay đổi hoặc tạm thời không mở cửa phục vụ so với khung giờ trước đây. Để biết thêm chi tiết, Quý khách vui lòng liên hệ với khách sạn hoặc nhân viên Lễ Tân tại thời điểm quý khách nhận phòng.
Miễn phí tối đa 01 em bé dưới 06 tuổi ngủ chung giường với bố mẹ. Phụ thu em bé từ 06 tuổi, thanh toán trực tiếp tại khách sạn.
Thời gian hoạt động của các khu vực nhà hàng và khu vực công cộng khác có thể bị thay đổi hoặc tạm thời không mở cửa phục vụ so với khung giờ trước đây. Để biết thêm chi tiết, Quý khách vui lòng liên hệ với khách sạn hoặc nhân viên Lễ Tân tại thời điểm quý khách nhận phòng.
Miễn phí tối đa 01 em bé dưới 06 tuổi ngủ chung giường với bố mẹ. Phụ thu em bé từ 06 tuổi, thanh toán trực tiếp tại khách sạn.
Deposit
Deposit VND 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Nikko Hai Phong | 250 |
Number of floors in Hotel Nikko Hai Phong | 18 |
Another facilities in Hotel Nikko Hai Phong | Bellhop, Welcoming drinks, Concierge, Money changer, Doorman |
Frequently asked question in Hotel Nikko Hai Phong
What are available facilities at Hotel Nikko Hai Phong?
There are top facilites at Hotel Nikko Hai Phong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Nikko Hai Phong?
The standard check-in time at Hotel Nikko Hai Phong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Nikko Hai Phong provide breakfast?
Yes, Hotel Nikko Hai Phong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Nikko Hai Phong
Traveloka (98)
8.8
Very Good
From 98 reviews
Provided by travellers on
Cleanliness
9.3
Room Comfort
9.1
Meal
8.4
Location
8.6
Service and Facilites
8.9
People often mention about Hotel Nikko Hai Phong
All
Staff Friendliness (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Hotel Area (3)
Ambiance (2)
Accessibility (1)
Family Friendly (1)
Wifi (1)
Check-in/out Time (1)
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Traveller Reviews Hotel Nikko Hai Phong
Number of reviews per page
20
40
Customer reviews
MM
My Mai
10.0
/10
Reviewed 2 week(s) ago
Alway enjoy my stay at Nikko Hotel. The staffs are really friendly, the room is nice as usual and the breakfast was good.
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TT
Tran T. N. Q.
Staycation
6.8
/10
Reviewed 21 week(s) ago
I got food poisoning while eating buffet at the restaurant on the 1st floor. What a terrible experience!
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D***o
Staycation
9.1
/10
Reviewed 24 week(s) ago
Beautiful hotel, clean, good service, nothing to complain about, have stayed several times and will stay again when coming to HP 👍🏽👍🏽👍🏽
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1 people find it helpful
Le
6.5
/10
Reviewed 33 week(s) ago
I booked the wrong date and the hotel wouldn't let me change it, even though I stay here regularly 😞
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Accommodation's Reply
30 Sep 2024
Hello,
Thank you for sending your feedback to Nikko Hai Phong Hotel!
The hotel would like to sincerely apologize for any dissatisfaction with the service quality or any shortcomings you have encountered during your experience with the hotel's services.
The reservation department has reviewed your reservation information and would like to contact you privately.
Once again, the hotel would like to apologize and hope you understand this inconvenience.
Thank you
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B***h
9.4
/10
Reviewed 41 week(s) ago
Clean, attentive, professional. It's very stable
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Accommodation's Reply
29 Jul 2024
Hello sir/madam,
Thank you very much for taking the time to share your review of the service at Nikko Hai Phong Hotel. We are very pleased to know that you were satisfied with your stay at our hotel.
We look forward to welcoming you back in the near future.
Nikko Hai Phong Hotel Management Board
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th
thi h. n.
8.5
/10
Reviewed 43 week(s) ago
The hotel is clean, the rooms are okay
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Accommodation's Reply
29 Jul 2024
Hello sir/madam,
Thank you very much for taking the time to share your review of the service at Nikko Hai Phong Hotel. We are very pleased to know that you were satisfied with your stay at our hotel.
We look forward to welcoming you back in the near future.
Nikko Hai Phong Hotel Management Board
See original
DT
Dao T. H.
6.6
/10
Reviewed 48 week(s) ago
The receptionist was annoying, the service attitude was unpleasant and not good.
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Accommodation's Reply
28 May 2024
Hello sir/madam,
Nikko Hai Phong Hotel would like to send our warmest greetings to you. Thank you for taking your valuable time to submit a review of the rooms and services at Nikko Hai Phong Hotel.
We would like to thank you for choosing Nikko Hai Phong Hotel to rest and deeply apologize for causing you an uncomfortable experience during the check-in procedure. Your feedback has been forwarded to the Reception department for review and appropriate improvements to bring the best experience to customers.
We hope to continue to welcome you to Nikko Hai Phong Hotel in the near future. Once again, on behalf of the Hotel Management Board, we would like to apologize to you and your companions.
Best regards,
Nikko Hai Phong Hotel Management Board
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MM
Mariia M.
9.7
/10
Reviewed 52 week(s) ago
Absolutely satisfied! Very nice rooms, fresh and cozy design, clean, perfect service!
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Accommodation's Reply
23 May 2024
Dear Ms. Marchenko,
It is our pleasure to know that you enjoyed the stay at Hotel Nikko Hai Phong. With all efforts, we are trying to maintain the best services and keeping the commitment to bring you all the best that we can at all times.
We would like to say thank you again for the rating and hope to welcome you back at Hotel Nikko Hai Phong.
Thank you with the best regards,
The Hotel Management
LT
LO THI T. H.
8.5
/10
Reviewed 52 week(s) ago
rộng rãi, sạch sẽ, lịch sự. toàn khách Nhật hay sao đó, thấy rất lịch sự
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Accommodation's Reply
23 May 2024
Hello Ms. Ha,
Nikko Hotel Hai Phong would like to send greetings and sincere thanks for your comments on the services at Nikko Hotel Hai Phong. We are very pleased to know that you were satisfied with your stay at the hotel. We look forward to welcoming you back in the near future.
Best regards
Nikko Hai Phong Hotel Management Board
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Truc C. H.
9.7
/10
Reviewed 60 week(s) ago
Rất tuyệt vời, nhân viên thân thiện dễ thương nhiệt tình! Phòng đẹp!
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TL
Tran L. A.
9.7
/10
Reviewed 61 week(s) ago
Mình đã nhiều lần ở đây, phòng nghỉ sạch sẽ, hiện đại, tiện nghi. Book phòng trên Traveloka giá rất ưu đãi🥰
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JN
Jeremy N.
9.7
/10
Reviewed 67 week(s) ago
Beautiful hotel, love the interior. Attentive staffs and amazing service.
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Accommodation's Reply
22 Jan 2024
Dear Mr Nhat Anh,
Thank you so much for choosing to stay with us at Hotel Nikko Hai Phong and spending time to share your nice comments.
We are so happy to know that the hotel facilities, services and staff hospitality have made your stay comfortable.
We hope to welcome you back soon.
Have a good day.
Best regards,
The Hotel Management.
HP
Huong P. T.
6.2
/10
Reviewed 78 week(s) ago
The room has a view of two buildings so it is not private. Location is not central. Minimalist decor, small bed. When I stopped the car to check in, no one gave timely instructions (when I opened the door and approached the reception desk, a male employee came out and asked if I needed any assistance?). The welcome drink came out slowly and was nothing special (a couple went but only brought 1 cup, when they brought more they were ready to go to the room). However, these things can be understood. What makes my husband and I most dissatisfied when staying here is that the staff are not really welcoming, sophisticated and not friendly to customers (except restaurant staff). The staff's way of addressing and asking questions made us feel uncomfortable. In particular, the exchange reminded us of extremely unreasonable things that made us feel uncomfortable (if I remember correctly, that person was wearing a name tag "Thuy Pham"). Although I have experienced many places, with the price compared to other hotels in the same segment, Nikko Hai Phong is probably a place I will not return to. According to personal assessment, the only plus points here are the quality of soft bedsheets and pillows and relatively high quality breakfast although a bit limited.
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L
LIWEI
8.5
/10
Reviewed 79 week(s) ago
Very professional and friendly staff of Nikki, and facilities also were good maintained.
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Accommodation's Reply
27 Oct 2023
Dear Mr Liwei,
Thank you so much for taking the time to share your feedback, and for choosing to stay with us. We are so pleased to hear that you had such an excellent experience with us. We really appreciate your wonderful comments regarding our staff and our facilities, we hope to welcome you back one day soon.
Have a great weekend ahead!
Best regards,
The Hotel Management.
DT
Doan T. T. V.
9.7
/10
Reviewed 90 week(s) ago
Khách sạn ưng nhất từ trước đến nay luôn các bác ơi, anh chị nhân viên nhiệt tình và dễ thương cực kì. phòng tone đúng gu mình, mùi khách sạn cũng thơm nữa. Nói chung là1000 điểm nha ❤️❤️
5 people find it helpful
Accommodation's Reply
24 Aug 2023
Hi Khanh Van,
Thank you for choosing Nikko Hai Phong Hotel as your destination to stay during your trip and for taking the time to share these extremely valuable reviews.
We are very pleased to know that you were satisfied with your stay at our hotel. Your compliments on our service have encouraged us a lot. Please allow me to share it with my team members in recognition of their efforts.
Once again, thank you very much for your feedback and look forward to welcoming you back in the near future.
Best regards.
Hotel Management Board.
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DT
DO THI H.
8.5
/10
Reviewed 112 week(s) ago
Lễ tân thân thiệt, nhiều tiện ích
2 people find it helpful
Accommodation's Reply
11 Mar 2023
Hello Ms. Huyen,
On behalf of the hotel, we would like to thank you for choosing Nikko Hai Phong hotel as your destination to stay and for taking your precious time to share your review of the service at our hotel.
We are very pleased to receive your compliments. These will be words of encouragement and encouragement to help us further improve our services to meet the expectations of our customers.
Thank you very much and look forward to welcoming you again in the near future.
Have a nice weekend sister!
Best regards.
Hotel Management Board.
See original
Nguyen Thi Lan Huong
9.1
/10
Reviewed 117 week(s) ago
This hotel is perfectly clean, near Aeon mall so that it is very convenient. Suitable for a family trip. The Hotel staffs are polite and very helpful. My family and I have a pleasant trip and I would love to recommend this hotel for my friends.
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Accommodation's Reply
31 Jan 2023
Good morning Ms Nguyen,
warmest greetings from Hotel Nikko Hai Phong.
Thank you so much for choosing to stay with us and spending time sharing your wonderful rating and comments.
It's our great pleasure to know that our hotel facilities and staff's hospitality have made your stay comfortable. Please allow us to share with our team to recognize their efforts.
We hope to welcome you back one day soon.
Have a great day.
Best regards,
The Hotel Management.
Thanh J.
8.5
/10
Reviewed 124 week(s) ago
Excellent place to rest. Also, the staff are friendly and helpful. The room is accommodated. However, the breakfast is a little but under-expected.
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Accommodation's Reply
20 Dec 2022
Good morning Phuong,
Warmest greetings from Hotel Nikko Hai Phong.
Thank you so much for choosing to stay with us and for spending time sharing your valuable rating and comments. It's our great pleasure to know that our service and staff hospitality have made your stay comfortable. We also acknowledge your comment about breakfast and have shared with related managers for better improvement.
Wish you have a good day and hope to welcome you back one day soon.
Best regards,
The Hotel Management.
NT
Ngo T. T.
9.4
/10
Reviewed 131 week(s) ago
Nice hotel, simple but luxurious, clean 5 star standard, will come back
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1 people find it helpful
Accommodation's Reply
21 Oct 2022
Hello Ngo,
On behalf of the hotel, we would like to thank you for coming to experience the services at the hotel and for taking your valuable time to share these wonderful reviews.
These will be the words of encouragement and encouragement to help us improve our services more and more to meet the expectations of our customers. Your satisfaction is our highest priority.
Thank you very much and look forward to welcoming you at Nikko Hai Phong in the future visits.
Have a nice weekend sister!
Best regards.
Hotel Management Board.
See original
DT
Do Tuan H.
9.4
/10
Reviewed 143 week(s) ago
Khách sạn đẹp, trang thiết bi tiện nghi, nhân viên nhiệt tình không có điểm nào để chê được. Lần sau có dịp sẽ quay lại.
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Number of reviews per page
20
40
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