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Lotte Hotel Hanoi

Name: Lotte Hotel Hanoi
Address: No 54, Lieu Giai street, Cong Vi ward, Ba Dinh District, Hanoi, Vietnam, 100000, No 54, Lieu Giai street, Hanoi, 100000, Vietnam
Rating: 9

Hotels

No. 1 in Luxury Hotel & Resort in Hanoi

9.0

/10

Exceptional

145 reviews

What Guests Say About Their Stay

Hua T. T.

8.5

/ 10

Nhân viên thân thiện phòng ốc thoáng mát sạch sẽ mọi thứ đều tuyệt

In the Area

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No 54, Lieu Giai street, Cong Vi ward, Ba Dinh District, Hanoi, Vietnam, 100000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Lotte Hotel Hanoi is located in area / city Cong Vi ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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No 54, Lieu Giai street, Cong Vi ward, Ba Dinh District, Hanoi, Vietnam, 100000

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Location

Lotte Hotel Hanoi is located in area / city Cong Vi ward.

About Lotte Hotel Hanoi

Whether you are planning an event or other special occasions, Lotte Hotel Hanoi is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Lotte Hotel Hanoi provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Lotte Hotel Hanoi, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Lotte Hotel Hanoi is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Lotte Hotel Hanoi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Lotte Hotel Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Lotte Hotel Hanoi.

All facilities in Lotte Hotel Hanoi

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Buffet breakfast
Brunch
Cafe
Gala dinner
Poolside bar
Bar

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Cloakroom
Family room
Fireplace in lobby
Non-smoking room
Swimming pool
Recreation room
Smoking area
Terrace

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Hotel Services

Money changer
Doorman
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Tours
Wedding service

Things to Do

Children play area
Fitness center
Outdoor pool
Sauna
Spa
Steam room

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Photocopier

Nearby Facilities

Grocery
Laundry
Shops
Supermarket

Connectivity

Internet point
LAN Internet

Accessibilty

Disabled access friendly
In-room accessibility

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Transportation

Secure parking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

Accommodation that enforces hygiene standards set by authorities of the countryLearn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Lotte Hotel Hanoi

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Children of all ages are allowed. Children 5 and under can stay for free. Children from 6 to 11 years old can stay for VND 352500.00 per child per night. Additional charge of children pay upon check in. Children from 11 yrs apply surcharge for extrabed.
Gym Hall: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour - 06:00 - 22:00/ Maximum Capacity - 10 Guests/Time
MTV Golf: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour-06:00 - 22:00/ Maximum Capacity -7 Guests /Time
Audrey Nail: Type of Guest-Hotel and SR Tenant/ Date of Re-opening-13:00, 20th Sep 2021/ Operation Hour -09:00 - 19:30 / Maximum Capacity- 5 Guests /Time
Sauna: Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour -06:00 - 22:00 / Maximum Capacity - 8 Key per Each Sauna (Male & Female)
Grill 63 Restaurant (Breakfast only): Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour - 06:00 - 10:00
Swimming Pool/ Basketball Court/BBQ: Closed until Further Notice

Extra Breakfast

Accommodation charges VND 940,000/guest for extra breakfast.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Lotte Hotel Hanoi	318
Number of floors in Lotte Hotel Hanoi	34
Another facilities in Lotte Hotel Hanoi	A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Lotte Hotel Hanoi

What are available facilities at Lotte Hotel Hanoi?

There are top facilites at Lotte Hotel Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Lotte Hotel Hanoi?

The standard check-in time at Lotte Hotel Hanoi is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Lotte Hotel Hanoi provide breakfast?

Yes, Lotte Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Lotte Hotel Hanoi

Overall Ratings & Reviews Lotte Hotel Hanoi

Traveloka (145)

9.0

Exceptional

From 145 reviews

Provided by travellers on

Cleanliness

9.3

Room Comfort

9.3

Meal

8.6

Location

9.1

Service and Facilites

9.2

People often mention about Lotte Hotel Hanoi

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Distance to City Center (2)

Room Space (2)

Surroundings (1)

Accessibility (1)

Staff Friendliness (1)

Activity Option (1)

Check-in/out Time (1)

Bedroom (1)

Bathroom (1)

Taste (1)

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Traveller Reviews Lotte Hotel Hanoi

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Customer reviews

I***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

Good hotel and recommended for business and leisure travellers

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Guest

10.0

/10

Reviewed 31 week(s) ago

quiet, beautiful view, enthusiastic staff

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Hua T. T.

Staycation

10.0

/10

Reviewed 32 week(s) ago

I had a great stay here. Friendly staff, very good service. Clean room. Delicious food.

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Yu Huang

Staycation

9.4

/10

Reviewed 46 week(s) ago

Quiet, cozy and super clean. Great service. Convenient for shopping. Thank you.

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Hua T. T.

8.5

/10

Reviewed 84 week(s) ago

Nhân viên thân thiện phòng ốc thoáng mát sạch sẽ mọi thứ đều tuyệt

2 people find it helpful

Natdanai Thanakamalapradit

8.5

/10

Reviewed 85 week(s) ago

I stayed at this hotel, and I was pleased to find that the room matched the promotional pictures exactly. It was clean and comfortable, making for a pleasant stay.

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Tô Phương T.

9.7

/10

Reviewed 91 week(s) ago

Very nice room, beautiful view. Great service, close to everything.

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Bui

9.7

/10

Reviewed 95 week(s) ago

Vị trí thuận lợi.. sạch đẹp giá hợp lý.. nhân viên nhiệt tình vui vẽ....

2 people find it helpful

Nguyen T. T.

8.5

/10

Reviewed 107 week(s) ago

Basically, it's good, but I don't understand why 5 star hotels don't have welcome drink for guests

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1 people find it helpful

Do Thi H. T.

9.7

/10

Reviewed 117 week(s) ago

Khách sạn tuyệt vời, không có gì chê. Tiếc là không có thời gian trải nghiệm các dịch vụ tại khách sạn.

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Holland S.

9.7

/10

Reviewed 120 week(s) ago

Good location, nearby Mall, excellent room and friendly Staff.

1 people find it helpful

Holland S.

9.7

/10

Reviewed 120 week(s) ago

Good location, friendly staff and extremely complete facility.

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Nguyen T. K.

6.0

/10

Reviewed 129 week(s) ago

Giá cao nhưng support quá tệ! Đây là lần cuối

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DANG

8.5

/10

Reviewed 133 week(s) ago

Great meals and services with reasonable prices.

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DANG

9.7

/10

Reviewed 135 week(s) ago

The hotel has nice food and is convenient to go to the airport.

1 people find it helpful

Hoang Ngoc

6.8

/10

Reviewed 138 week(s) ago

Lúc checkin nhân viên hỗ trợ rất nhiệt tình. Lúc check out thì nhân viên có thái độ không tốt và hời hợt

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Chu H. N.

8.8

/10

Reviewed 140 week(s) ago

Nhân viên lễ tân tư vấn về Lounge không rõ ràng khiến tôi nghĩ là không có đồ ăn nên phải đi ăn ngoài dù có đặt hạng phòng Suite

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Tina V.

9.7

/10

Reviewed 155 week(s) ago

Rất hài lòng về phòng nghỉ, tiện nghi và thái độ phục vụ. Chỉ hơi phiền khi di chuyển thang máy do phải tách thành 2 lần thang.

1 people find it helpful

Tran H. N.

9.7

/10

Reviewed 160 week(s) ago

Great stay! Indoor pool was awesome!

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Duy T.

8.5

/10

Reviewed 173 week(s) ago

Everything is great except covid

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2 people find it helpful

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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