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Lotte Hotel Saigon
9.0
/10
Exceptional
84 reviews
What Guests Say About Their Stay
Dinh P. T.
10.0
/ 10
Quality breakfast, healthy food Enthusiastic support staff Convenient location to Zoo and Botanical Gardens, Notre Dame Cathedral, Ben Thanh market... Great tour I will continue to stay again when have the opportunity to return to Saigon
Nguyen N. T.
9.7
/ 10
The hotel has a large swimming pool, comfortable rooms, polite staff. Flexible check in/out time is a big plus :)
Mai T. N.
10.0
/ 10
Lotte has a beautiful European-style lobby with a very nice swimming pool. I give 10d for a weekend staycation here because the hotel has a nice view, good breakfast, clean and soft bed, but it's too central to travel. what a sweet escape in the city hehe
Bui t. H.
10.0
/ 10
The hotel is clean. Breakfast in the room. Delicious food.
In the Area
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2A - 4A Ton Duc Thang, Ben Nghe ward, District 1, Ho Chi Minh City, Vietnam, 700000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Lotte Hotel Saigon
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What's around Lotte Hotel Saigon
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2A - 4A Ton Duc Thang, Ben Nghe ward, District 1, Ho Chi Minh City, Vietnam, 700000
Discover More About Lotte Hotel Saigon
note: hotel was previously named Lotte Hotel Saigon
Location
Lotte Hotel Saigon is a hotel in a good neighborhood, which is located at Ben Nghe ward.
About Lotte Hotel Saigon
Whether you are planning an event or other special occasions, Lotte Hotel Saigon is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Lotte Hotel Saigon .
Lotte Hotel Saigon is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Lotte Hotel Saigon provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Lotte Hotel Saigon , a wonderful accommodation for your family holiday.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Lotte Hotel Saigon exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Lotte Hotel Saigon is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Lotte Hotel Saigon .
All facilities in Lotte Hotel Saigon
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Things to Do
- Fitness center
- Health club
- Massage
- Outdoor pool
- Spa
- Hot tub
- Steam room
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Hotel Services
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Tours
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast and dinner
- Breakfast (surcharge)
- Cafe
Nearby Facilities
- ATM/Banking
- Hair salon
- Shops
- Supermarket
Business Facilities
- Business center
- Computer station
- Meeting facilities
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Lotte Hotel Saigon
Important Note
Notice: There are temporary road closures and restrictions in District 1 from April 22nd to April 30th in preparation for the 50th Anniversary of Vietnam Reunification Day. Please contact your hotel for further information.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof.
Children 0-4 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 5 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy. Children from 12 years old and above will be considered as adults, will be charged with an extra bed charge following the hotel’s policy. Extra bed is subject to availability.
Children 0-4 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 5 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy. Children from 12 years old and above will be considered as adults, will be charged with an extra bed charge following the hotel’s policy. Extra bed is subject to availability.
Additional Policy
As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof.
Children 0-4 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 5 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy. Children from 12 years old and above will be considered as adults, will be charged with an extra bed charge following the hotel’s policy. Extra bed is subject to availability.
Children 0-4 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 5 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy. Children from 12 years old and above will be considered as adults, will be charged with an extra bed charge following the hotel’s policy. Extra bed is subject to availability.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Lotte Hotel Saigon | 283 |
Number of floors in Lotte Hotel Saigon | 17 |
Another facilities in Lotte Hotel Saigon | Coffee/tea in lobby, Coffee shop, Early check-in, 24-hour room service, Late check-out |
Frequently asked questions about Lotte Hotel Saigon
What are available facilities at Lotte Hotel Saigon ?
There are top facilites at Lotte Hotel Saigon such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lotte Hotel Saigon ?
The standard check-in time at Lotte Hotel Saigon is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Lotte Hotel Saigon provide breakfast?
Yes, Lotte Hotel Saigon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Lotte Hotel Saigon
Traveloka (84)
9.0
Exceptional
From 84 reviews
Provided by travellers on
Cleanliness
9.4
Room Comfort
9.3
Meal
8.8
Location
9.1
Service and Facilites
9.2
People often mention about Lotte Hotel Saigon
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Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Staff Friendliness (1)
Activity Option (1)
Room Space (1)
Variety (1)
In-house Restaurant (1)
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Traveller Reviews Lotte Hotel Saigon
Number of reviews per page
20
40
Customer reviews
NP
Nguyen P. M.
9.7
/10
Reviewed 34 week(s) ago
Old style room but clean. Perfect breakfast.
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Accommodation's Reply
10 Sep 2024
Hello,
Thank you for choosing LOTTE Saigon Hotel. Your comments are a great source of encouragement for us to strive harder to bring the best services to our customers.
Once again, thank you for trusting and choosing the services at LOTTE Saigon Hotel. LOTTE Saigon Hotel hopes to welcome you back in the future with many more wonderful experiences.
Best regards,
Hotel Management.
See original
TN
Trinh N. N.
9.7
/10
Reviewed 43 week(s) ago
The staff are very enthusiastic, I know it's their job, but I have to say they are very sophisticated. When I check in and receive the ID card, I see that on birthday they give me cake to the room, and when I eat buffet, I get to sing congratulatory songs once again. Room with nice view and clean. It's just that the toilet feels a bit old
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Accommodation's Reply
22 Jul 2024
Hello Trinh N. N,
We are happy to be a part of your precious moments. While providing service is our mission, being recognized for our efforts is truly heartwarming. Thank you for your encouragement.
Eagerly waiting for your return as soon as possible.
Best regards,
Hotel management board.
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Tuan Anh Nguyen
8.8
/10
Reviewed 55 week(s) ago
Nice view, clean room with friendly staff! Highly recommend.
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HI
HIROYUKI I.
8.5
/10
Reviewed 97 week(s) ago
My room was upgraded to river view room. The staffs are very helpful. Like to come back again.
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Pham K. T. T.
9.7
/10
Reviewed 140 week(s) ago
Tôi rất hài lòng về nhân viên và không gian khách sạn
1 people find it helpful
Accommodation's Reply
21 Sep 2022
Hello Pham Khac Thien Tuong,
Thank you for choosing LOTTE Saigon Hotel. LOTTE Saigon Hotel is very pleased to receive positive reviews from you about the service and space of the hotel. Your reviews are a great encouragement for us to work harder to bring the best services to our customers.
Once again, thank you for trusting and choosing the service at LOTTE Saigon Hotel. LOTTE Saigon Hotel hopes to welcome you back in the future with more wonderful experiences.
Best regards,
Mr. Suh Dong Soo
General manager
See original
Le
10.0
/10
Reviewed 154 week(s) ago
Great hotel, great staff, I was able to check out late until 4pm without being charged, the hotel staff actively upgraded my room for the best experience. The swimming pool is very safe, my kids love it. Just a little sad because I can't use the piano in the lobby but that's okay, I still give the hotel 10 points.
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Accommodation's Reply
27 May 2022
Hello Mr/Ms Le Thi Ha,
Thank you for choosing LOTTE Saigon Hotel. LOTTE Saigon Hotel is very pleased to receive positive reviews from you about the service and space of the hotel. Your reviews are a great encouragement for us to work harder to bring the best services to our customers.
Once again, thank you for trusting and choosing the service at LOTTE Saigon Hotel. LOTTE Saigon Hotel hopes to welcome you back in the future with more wonderful experiences.
Best regards,
Mr. Suh Dong Soo
Managing director
See original
TH
Thai H. P.
8.7
/10
Reviewed 155 week(s) ago
Nice room, good quality. Good location, convenient to hang out in District 1. However, there are a few minus points (1) because the restaurant is under maintenance, so breakfast is served in the meeting room, sitting at the meeting table. The dishes are not diverse (2) the service is not up to standard (eg: carrying suitcases to the room to help guests)
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Accommodation's Reply
20 May 2022
Hello Mr/Ms Thai Ha Pham,
Thank you for choosing LOTTE Saigon Hotel. LOTTE Saigon Hotel is very pleased to receive your reviews about the service and space of the hotel. Your reviews are a great encouragement for us to work harder to bring the best services to our customers. We are very sorry about your bad experience during your stay at the hotel.
We acknowledge and will constantly improve to bring the best experience to our customers. Once again, thank you for trusting and choosing the service at LOTTE Saigon Hotel. LOTTE Saigon Hotel hopes to welcome you back in the future with more wonderful experiences.
Best regards,
Mr. Suh Dong Soo
Managing director.
See original
DP
Dinh P. T.
10.0
/10
Reviewed 156 week(s) ago
Quality breakfast, healthy food Enthusiastic support staff Convenient location to Zoo and Botanical Gardens, Notre Dame Cathedral, Ben Thanh market... Great tour I will continue to stay again when have the opportunity to return to Saigon
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Accommodation's Reply
10 May 2022
Hello Mr/Ms Dinh,
Thank you for choosing LOTTE Saigon Hotel. LOTTE Saigon Hotel is very pleased to receive positive reviews from you about the service and space of the hotel. Your reviews are a great encouragement for us to work harder to bring the best services to our customers.
Once again, thank you for trusting and choosing the service at LOTTE Saigon Hotel. LOTTE Saigon Hotel hopes to welcome you back in the future with more wonderful experiences.
Best regards,
Mr. Suh Dong Soo
Managing director
See original
NN
Nguyen N. T.
9.7
/10
Reviewed 157 week(s) ago
The hotel has a large swimming pool, comfortable rooms, polite staff. Flexible check in/out time is a big plus :)
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Accommodation's Reply
09 May 2022
Hello Mr/Ms Phi Nguyen,
Thank you for choosing LOTTE Saigon Hotel. LOTTE Saigon Hotel is very pleased to receive positive reviews from you about the service and space of the hotel. Your reviews are a great encouragement for us to work harder to bring the best services to our customers.
Once again, thank you for trusting and choosing the service at LOTTE Saigon Hotel. LOTTE Saigon Hotel hopes to welcome you back in the future with more wonderful experiences.
Best regards,
Mr. Suh Dong Soo
Managing director.
See original
CK
Cao K. H.
8.5
/10
Reviewed 157 week(s) ago
The room is beautiful and luxurious. Reception ok.
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Accommodation's Reply
09 May 2022
Hello Mr/Ms. Kim Hoa Cao,
Thank you for choosing LOTTE Saigon Hotel. LOTTE Saigon Hotel is very pleased to receive positive reviews from you about the service and space of the hotel. Your reviews are a great encouragement for us to work harder to bring the best services to our customers.
Once again, thank you for trusting and choosing the service at LOTTE Saigon Hotel. LOTTE Saigon Hotel hopes to welcome you back in the future with more wonderful experiences.
Best regards,
Mr. Suh Dong Soo
Managing director.
See original
DN
Dinh N. A.
9.7
/10
Reviewed 167 week(s) ago
Luxury hotel, all staff members here are polite and enthusiastic. Every time I go to Saigon, I want to come back to Lotte ✨
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1 people find it helpful
Accommodation's Reply
24 Feb 2022
Dear Dinh,
Warmest greetings from LOTTE HOTEL SAIGON.
Thank you for taking the time to post this review.
It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues, who are always willing to help our guests.
Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city.
Sincerely Yours,
Chris Lee
Executive Assistant Manager
NT
Ngo T. H. T.
9.4
/10
Reviewed 172 week(s) ago
Bath Gel quality is not as expected. Attentive service, quick check-in. Luna and Johnny are very supportive
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1 people find it helpful
Accommodation's Reply
08 Feb 2022
Hello Mr/Ms Trang Trang,
Thank you for choosing LOTTE HOTEL SAIGON hotel. LOTTE HOTEL SAIGON is very pleased to receive positive reviews from you about the space and service during your stay at the hotel. Your reviews are a great encouragement for us to work harder to bring the best services to our customers.
Once again, thank you for trusting and choosing to experience the service and space at LOTTE HOTEL SAIGON. LOTTE HOTEL SAIGON hopes to welcome you back in the future with many more wonderful experiences.
Best regards,
Mr. Chris Lee
Sales and Marketing Director
See original
MT
Mai T. N.
10.0
/10
Reviewed 172 week(s) ago
Lotte has a beautiful European-style lobby with a very nice swimming pool. I give 10d for a weekend staycation here because the hotel has a nice view, good breakfast, clean and soft bed, but it's too central to travel. what a sweet escape in the city hehe
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2022
Hello Mr/Ms Thanh,
Thank you for choosing LOTTE HOTEL SAIGON hotel. LOTTE HOTEL SAIGON is very pleased to receive positive reviews from you about the space and service during your stay at the hotel. Your reviews are a great encouragement for us to work harder to bring the best services to our customers.
Once again, thank you for trusting and choosing to experience the service and space at LOTTE HOTEL SAIGON. LOTTE HOTEL SAIGON hopes to welcome you back in the future with many more wonderful experiences.
Best regards,
Mr. Chris Lee
Sales and Marketing Director
See original
NT
Ngo T. H. T.
9.4
/10
Reviewed 172 week(s) ago
Bath gel is a little less foamy, haven't satisfied my passion for bathing 😂 the rest are all great
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Accommodation's Reply
26 Jan 2022
Hello Mr/Ms Trang,
Thank you for choosing LOTTE HOTEL SAIGON hotel. LOTTE HOTEL SAIGON is very pleased to receive positive reviews from you about the service experience during your stay at the hotel. Your reviews are a great encouragement for us to work harder to bring the best services to our customers.
Once again, thank you for trusting and choosing to experience the service and space at LOTTE HOTEL SAIGON. LOTTE HOTEL SAIGON hopes to welcome you back in the future with many more wonderful experiences.
Best regards,
Mr. Chris Lee
Sales and Marketing Director
See original
Bui L. C.
9.7
/10
Reviewed 172 week(s) ago
I had a total good experience in Lotte. Super nice and staff and amzing view to see sun rise from my room.
1 people find it helpful
Accommodation's Reply
19 Jan 2022
Dear Bui,
Warmest greetings from LOTTE HOTEL SAIGON.
Thank you for taking the time to post this review on TripAdvisor.
It was a great pleasure to read your comment and we are delighted that you have been satisfied with our location, rooms, dining service, staff's service, and the entire environment. We shared your compliments with our colleagues, who are always willing to help our guests.
Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city.
Sincerely Yours,
Chris Lee
Executive Assistant Manager
LN
Luu N. A.
8.5
/10
Reviewed 174 week(s) ago
Great. cute enthusiastic staff. Good location hotel
See original
1 people find it helpful
Accommodation's Reply
13 Jan 2022
Hello Ms. Ngoc Anh,
Thank you for choosing LOTTE HOTEL SAIGON hotel. LOTTE HOTEL SAIGON is delighted to receive your positive reviews about the hotel's staff, service and central location. Your reviews are a great encouragement for us to work harder to bring the best services to our customers.
Once again, thank you for trusting and choosing to stay at LOTTE HOTEL SAIGON. LOTTE HOTEL SAIGON hopes to welcome you back in the future with many wonderful resort experiences.
Best regards,
Mr. Chris Lee
Sales and Marketing Director
See original
Chu T. T. H.
9.7
/10
Reviewed 223 week(s) ago
4th time back here because the service is really good, meeting my needs. All staff of the hotel are enthusiastic to help customers. True 5-star standard.
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Bt
Bui t. H.
10.0
/10
Reviewed 252 week(s) ago
The hotel is clean. Breakfast in the room. Delicious food.
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Le
Business
8.5
/10
Reviewed 291 week(s) ago
It looks a little bit old but the staffs and everything else were nice.
1 people find it helpful
CQ
Catarina Q.
Family
8.8
/10
Reviewed 296 week(s) ago
Services is very good. I’m really love this hotel
Find this review helpful?
Number of reviews per page
20
40
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