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Melia Hanoi Hotel
8.7
/10
Very Good
108 reviews
What Guests Say About Their Stay
NGUYEN T. V.
9.7
/ 10
The hotel is in a very central location, easy to move to attractions, Very clean, from public spaces to rooms. Staff were friendly and enthusiastic.
In the Area
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44 Ly Thuong Kiet, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Melia Hanoi Hotel
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What's around Melia Hanoi Hotel
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44 Ly Thuong Kiet, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam
Discover More About Melia Hanoi Hotel
note: hotel was previously named Melia Hanoi
Location
Staying at Melia Hanoi Hotel is a good choice when you are visiting Tran Hung Dao Ward.
About Melia Hanoi Hotel
Whether you are planning an event or other special occasions, Melia Hanoi Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Melia Hanoi Hotel.
Melia Hanoi Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Melia Hanoi Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Melia Hanoi Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Melia Hanoi Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Melia Hanoi Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Melia Hanoi Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Melia Hanoi Hotel.
All facilities in Melia Hanoi Hotel
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Early bird breakfast
- Gala dinner
- Hot breakfast
- Nightclub
- Poolside bar
- Bar
- Set menu dinner
- Set menu lunch
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Casino
- Entertainment for children
- Fitness center
- Health club
- Hot tub
- Massage
- Outdoor pool
- Sauna
- Spa
- Hot tub
- Steam room
- Sauna
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
- Terrace
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Disabled access friendly
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Grocery
- Hair salon
- Shops
Transportation
- Bicycle rental
- Parking with surcharge
- Garage
Sports and Recreations
- Fitness center
- Sport courts
Connectivity
- Internet point
- LAN Internet
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Accommodation Policy & General Information in Melia Hanoi Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Restaurant / Bar, Please be informed that the opening dates of CHAM restaurant will be only on every Thursday / Friday / Saturday until further notice open for limited number of guests per day from 5-7-2023 to 31-12-2024.
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Melia Hanoi Hotel | 306 |
Number of floors in Melia Hanoi Hotel | 22 |
Another facilities in Melia Hanoi Hotel | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in Melia Hanoi Hotel
What are available facilities at Melia Hanoi Hotel?
There are top facilites at Melia Hanoi Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Hanoi Hotel?
The standard check-in time at Melia Hanoi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Melia Hanoi Hotel provide breakfast?
Yes, Melia Hanoi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Melia Hanoi Hotel
Traveloka (108)
8.7
Very Good
From 108 reviews
Provided by travellers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.6
Location
9.0
Service and Facilites
8.6
People often mention about Melia Hanoi Hotel
All
Khoảng cách đến trung tâm (1)
Đường đi (1)
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Traveller Reviews Melia Hanoi Hotel
Number of reviews per page
20
40
Customer reviews
NN
Nguyen N. S.
Staycation
9.6
/10
Reviewed 20 week(s) ago
1⭐️ for the reception service of Spa and Barbaard on the 3rd floor, EXTREMELY WORST. At 15:30 on Sunday 10/11/2024, I was greeted by the receptionist of this service with an extremely unpleasant attitude and very impolite words. Apart from that, all other services such as: lobby reception, housekeeping, hotel staff are very friendly. Therefore, instead of giving more points, I am forced to give an average score.
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JW
Juanitasari W.
10.0
/10
Reviewed 106 week(s) ago
Nice hotel. Nice room. Nice staffs.
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HS
Holland S.
9.4
/10
Reviewed 117 week(s) ago
Very helpful staff. Good and clean room. Reasonable price.
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DANG
9.7
/10
Reviewed 124 week(s) ago
The attitude and customer service of the staff, especially in the restaurant area, are excellent.
1 people find it helpful
LE THI X. L.
9.7
/10
Reviewed 130 week(s) ago
Very good, fun and lots of happiness.
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1 people find it helpful
TH
THI H. G. N.
9.7
/10
Reviewed 139 week(s) ago
Dành cho những ai thích đúng 5 sao
1 people find it helpful
Accommodation's Reply
11 Aug 2022
Hi Thi Huong,
Thank you for reviewing Melia Hanoi Hotel on Traveloka.
We are very pleased to know that you had a nice experience and satisfied with the service of the hotel. Thank you very much for your review. Hopefully in the future, we can continue to welcome you back with similar experiences.
Best regards,
Doan Hong Ngoc Dung
Director of Guest Experience
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NC
Nguyen C. T.
9.7
/10
Reviewed 151 week(s) ago
Read it, I'll keep it up when I get home
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Accommodation's Reply
17 May 2022
Best regards, Cao Tu Nguyen,
Thank you for choosing Melia Hanoi hotel and rating the service quality on Traveloka,
We are very pleased to hear that you had a good experience at the hotel. At Melia Hanoi, customer satisfaction is always our top priority and your positive reviews are a great source of encouragement for the entire staff to strive every day.
Once again, thank you very much for your review and hope to welcome you back to the hotel with a similar experience.
Best regards,
Doan Hong Ngoc Dung
Director of Guest Experience
See original
NT
NGUYEN T. V.
9.7
/10
Reviewed 152 week(s) ago
The hotel is in a very central location, easy to move to attractions, Very clean, from public spaces to rooms. Staff were friendly and enthusiastic.
See original
1 people find it helpful
Accommodation's Reply
17 May 2022
Best regards Thuy,
Thank you for using the service of Melia Hanoi Hotel and for taking your valuable time to review on Traveloka.
We are very pleased to know that you had a good experience and satisfied with the service of the hotel. Thank you very much for your review. Hopefully in the future, we can continue to welcome you back with similar experiences.
Best regards,
Doan Hong Ngoc Dung
Director of Guest Experience
See original
Linh
6.5
/10
Reviewed 153 week(s) ago
The room is neat and clean, the location is quite convenient to move near the center. The staff is friendly, but the concierge staff is not helpful when I ask about places to visit as well as recommendations for places to eat (quite general) in general, I expect more from the concierge in a big hotel. like Melia when you need help!
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2 people find it helpful
Accommodation's Reply
17 May 2022
Best regards, My Linh,
Thank you for choosing Melia Hanoi Hotel!
We are very pleased to hear that you were satisfied with your room experience as well as the convenient location of the hotel. Thank you very much for your comments about the concierge desk staff. This comment has been shared with the management, especially the front office manager to improve service quality every day.
Hopefully in the future, Melia Hanoi Hotel will have the opportunity to welcome you back with more perfect experiences.
Best regards,
Doan Hong Ngoc Dung
Director of Guest Experience
See original
Syafinaz
8.8
/10
Reviewed 276 week(s) ago
Staff is very friendly and helpful. I arrived early morning flight so I asked for the early check in and they attended to my request. With total understanding. I am really appreciate it
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ChunKai
Business
9.7
/10
Reviewed 289 week(s) ago
Great hotel. Very friendly staff.
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TC
Tee C.
Business
9.4
/10
Reviewed 294 week(s) ago
Good hotel. Good staff. Good service.
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Pham Hoai Linh
Family
9.7
/10
Reviewed 296 week(s) ago
Nice hotel just like the picture. I am completely satisfied with the hotel
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PN
Pham N. A. T.
Backpacking
5.8
/10
Reviewed 304 week(s) ago
good location, beautiful room but the service it so bad. they treat me disrespectful maybe because I am not looking so expensive or what I don't know. they don't use any personal pronouns when they talk with me. they didn't bring luggage even though they do it with other guests. with that amount of money I fell not worth it. never come back again.
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HP
Hu P B.
Medical
6.5
/10
Reviewed 313 week(s) ago
Reception staff at the counter are not enthusiastic, do not instruct guests to check in!
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2 people find it helpful
NH
Nguyen H. V.
6.0
/10
Reviewed 322 week(s) ago
You come to play that receptionist curious and ask. Causing difficulties. Too polite. I am really disappointed
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TS
Tuyet S. Q.
9.7
/10
Reviewed 328 week(s) ago
Very satisfied with the hotel service
See original
1 people find it helpful
Thu Giang
6.3
/10
Reviewed 329 week(s) ago
Melia Hotel's front desk service was poor, not enthusiastic customer support. I do not think a five star hotel would train such employees. Very disappointing!
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AP
Andi P.
Business
9.4
/10
Reviewed 342 week(s) ago
Excellnt hotel, breakfast, location. Hospitality so so
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JG
Jane G.
8.5
/10
Reviewed 354 week(s) ago
Really 5 stars. The room is beautiful
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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