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Somerset Grand Hanoi
8.8
/10
Very Good
44 reviews
In the Area
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49 Hai Ba Trưng, Tran Hung Dao, Hoan Kiem, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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49 Hai Ba Trưng, Tran Hung Dao, Hoan Kiem, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
Discover More About Somerset Grand Hanoi
Location
Somerset Grand Hanoi is located in area / city Tran Hung Dao Ward.
About Somerset Grand Hanoi
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Somerset Grand Hanoi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Somerset Grand Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Somerset Grand Hanoi.
All facilities in Somerset Grand Hanoi
Fitness Center
Lobby
Exterior
Bedroom
Others
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Room service
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Ballroom
- Family room
- Fireplace in lobby
- Swimming pool
- Smoking area
Hotel Services
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
Food and Drinks
- Bar
- Cafe
- Dining area
Business Facilities
- Business facilities
- Meeting facilities
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in Somerset Grand Hanoi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
***Kindly be informed that the swimming pool will be closed for filtration system upgrades from November 4 to November 13, 2024. We apologize for any inconvenience and appreciate your understanding.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
***Kindly be informed that the swimming pool will be closed for filtration system upgrades from November 4 to November 13, 2024. We apologize for any inconvenience and appreciate your understanding.
Additional Policy
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
***The swimming pool will be closed for filtration system upgrades from November 4 to November 13, 2024.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
***The swimming pool will be closed for filtration system upgrades from November 4 to November 13, 2024.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Somerset Grand Hanoi | 185 |
Number of floors in Somerset Grand Hanoi | 25 |
Another facilities in Somerset Grand Hanoi | Coffee/tea in lobby, Coffee shop, Early check-in, Late check-out, Room service |
Frequently asked question in Somerset Grand Hanoi
What are available facilities at Somerset Grand Hanoi?
There are top facilites at Somerset Grand Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Somerset Grand Hanoi?
The standard check-in time at Somerset Grand Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Somerset Grand Hanoi
Traveloka (44)
8.8
Very Good
From 44 reviews
Provided by travellers on
Cleanliness
8.9
Room Comfort
9.0
Meal
8.7
Location
9.1
Service and Facilites
8.8
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Traveller Reviews Somerset Grand Hanoi
Number of reviews per page
20
40
Customer reviews
At
Ade t. y. b.
10.0
/10
Reviewed 28 week(s) ago
Everything is good! Service, rooms, etc.
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1 people find it helpful
Nu
Leisure
8.8
/10
Reviewed 30 week(s) ago
Good location, good hygiene, the room is more comfortable than the old one, no bottled water. No breakfast, payment at the counter is more than 200k/person/day. The food is boring, the plates are not clean, the bottom is slimy when held.
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AM
Abadi M.
8.5
/10
Reviewed 93 week(s) ago
Delicious, very friendly waiter, clean unit.
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AL
Amy L. v. E.
8.5
/10
Reviewed 96 week(s) ago
It 's a decent hotel. They have almost all of the essentials in the hotel for you to use. Overall, I would rate this as a 3.5 stars. The room was kept clean.
1 people find it helpful
LJ
Lim J. P.
8.5
/10
Reviewed 120 week(s) ago
Nice location and friendly staff and clean room.
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Lee Siew Mee
8.5
/10
Reviewed 120 week(s) ago
Nice room and location and clean environment.
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Lim Weei Ping
8.5
/10
Reviewed 120 week(s) ago
Nice location, clean room and friendly staff.
1 people find it helpful
DB
Daniel B.
9.1
/10
Reviewed 123 week(s) ago
Great stay. 3 bedroom apartment was spacious enough for our extended family to stay together. Great location and within walking distance to main area. Not a high end luxurious hotel but worth the money for a 4-star hotel.
1 people find it helpful
Vu Tuyet Hang
9.7
/10
Reviewed 278 week(s) ago
Rooms are spacious, clean, good value for money.
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1 people find it helpful
DL
Dipika L.
Family
9.7
/10
Reviewed 331 week(s) ago
The hotel is good for family. The staff was very courteous and helpful. Hotel is near to lake. Loads of eating places near by. Shopping markets also in near vicinity.
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Stepanus H. W.
Business
6.7
/10
Reviewed 366 week(s) ago
Overall actually my rating is quite good for Somerset Grand Hanoi. The building is a bit old, but the condition in the room is quite well maintained and all equipment works well. Hotel staff are friendly too. But I was disappointed when I asked for info about the location of the nearest money changer, and the receptionist did not provide info, but offered me to exchange at their place. Initially I agreed with the offer, but eventually I was disappointed because they forced me to exchange US dollars for VND. While I only have rupiah. When I asked the nearest money changer that could receive rupiah, they seemed reluctant to provide information and only answered that in Vietnam all money changers could not accept rupiah. That info makes no sense. How can money changers in Vietnam not accept rupiah, while street vendors there want to be paid in rupiah? Then where do the traders exchange rupiah if the money changer in Vietnam doesn't want to receive rupiah like the info from the hotel staff? At that time there were 2 reception staff and 1 person seemed to be their supervisor or manager.
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2 people find it helpful
NH
Nick H.
Business
9.7
/10
Reviewed 385 week(s) ago
Wonderful spacious rooms. Comfy beds. Some of the devices are quite outdated, but still work.
1 people find it helpful
TT
Tran T. L.
8.3
/10
Reviewed 424 week(s) ago
It's not really 5* apartment service. It's not modern apt with old technology.
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