This is my second time with this agent. Back in 2019, the food provided was diverse, sourced from different restaurants.However, on this trip, the meals resembled prison fare. Due to inclement weather, the cable car ride was canceled. Despite this, the agent should have notified us 1-2 days before the trip and issued a cash refund. Instead, we were given a so-called painting museum, which didn't live up to its name and lacked value compared to the cable car experience. The guide needs to improve her English accent for better guest understanding. Moreover, her speaking style tends to induce sleep within 5 minutes. Overall rating: 1 out of 5.