Overall Ratings & Reviews Fremont Marriott Silicon Valley

Good location

None

Staff were friendly and helpful. Good location if you want to explore Mission peak. Needs updating. The sheets had stains on them. We rented a conference room for a work event and the room was like stepping into 1994. Old tv not a smart tv. Many of us couldn't connect to the wifi and those who did had weak connection. Only food option is the lobby bar and theres no room service.

Great customer service. I felt welcomed. I will definitely be booking again in the future

My toilet in room 701 did not flush

Quiet

Nice

everything is good i am very happy to stay

great

Lovely staff

Great

The time before last , I couldn't take a shower in the morning because there was a a water leak coming from the upstairs room, filthy.tjis last time I tried to get breakfast but I couldn't, even though I am a member OF MARRIOTT VNBY

The coffee maker is not easy to use.

The hotel was clean overall. The buffet breakfast was $20 per adult, $17 per child. A minor inconvenience was that the ice machine on our floor was broken so we had to use the machine on another level. A major inconvenience was that the door lock’s battery died on the actual door, rendering our room keys useless. So anytime we wanted to leave them room, someone had to stay behind to make sure we weren’t locked out. The times we went to the front desk for help, the same miscommunication kept occurring with the staff. We’d wait in front of our door for about 15-20 minutes and watch a maintenance person wave their key over the door lock only to realize the battery was dead. Getting into our room took longer than it should have. I would’ve been more understanding had it just been my husband and I, but we had our children with us. They offered a complimentary breakfast the morning we were leaving at around 10:30 am only to find out that the kitchen closed at 10:00 am. The vouchers were useless. We will not be staying here next time.

I love my stay. I just went there for a party that I gave and I just needed some relaxation time and it was very quiet nice and intimate and I will be back. I love it and everyone was nice.

The staff here is always really friendly and helpful.

Staff was very helpful and courteous hotel was very clean. Room was very nice. Love the hot tub.

Friendly staff and clean rooms

None

Everything is perfect !!