8.4
Very Good

From 831 reviews

Cleanliness

8.8

Room Comfort

8.4

Location

9.2

Service and Facilites

8.8

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Traveller Reviews The Abbey Great Malvern

Number of reviews per page
20
40

Top reviews

Peter

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The staff wear very good, breakfast excellent, parking was easy , we really enjoyed our stay.
Helen

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

What a lovely hotel, with an incredible view of The Priory church, adjacent to the hotel. and the museum, which was the priory gatehouse. We upgraded to a king-size room, which was spacious and comfortable. The bathroom was a nice size. Free water and teas/coffee. The reception staff were very friendly and helpful. The dining areas/bar were ambient with plenty of comfortable seating. Great food and a variety of breakfast to choose from. Loved the restaurant for breakfast too. It was so convenient to be based in the town with an array of shops, cafes and restaurants. Convenient for those wanting to walk the hills. We will definitely stay again.
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Michael

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable and enjoyable stay. Food very good alongside friendly and helpful staff. Be aware a Service Charge is put on your bill if you eat in the restaurant. Customers should be aware and given an option.
john

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great check in
Pam

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

The Abbey Hotel is a beautiful friendly place to stay our room was very comfortable and roomy and the food and service were very good, we will definitely return and highly recommend the Abbey
Verified traveler
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Friends and Family

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Very clean and comfortable rooms, friendly staff
Steve
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Enjoyed our room
Andre

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Stunning hotel. Great location and good value.
Carol

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Lovely one night stay. After working out how to get mobility scooter into the lift accessibility was good around the hotel. Close to theatre. Excellent breakfast and very helpful friendly staff.
Verified traveler

4.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Not the best and in need of a desperate make over
Hackett

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Great location for the theatre, onsite parking.
Adrian

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Staff excellent
Irina
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Business Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful and nice hotel
Jennifer

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

We have stayed before and are happy to return. The service and friendliness are excellent.
Michael and Annie
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Good service in restaurant. Tiresome bath plug and tricky to regulate hot water!
deborah

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Comfortable bed so big beautiful room
dave
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Very attractive building, great position, good value.
Kezi
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Lovely stay at The Abbey. Excellent location, friendly staff, good choice for breakfast. Would highly recommend and definitely stay again.
Jonathan

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

2nd stay and paid extra for a “double executive “. Word is dissppoonted , expecting a spacious room with a decent view . Instead got a dated room , view of a flat roof , 1980s style hair dryer , previous stay had a 70s stained yellow dryer ,worn brass door handles with loose fitment handles , dated curtains and mis match carpets along corridors . Breakfast is well presented and good choice . Great location to town but parking at hotel sucks when a function is on , non resistants visiting taking up all the spaces and double parking . In a nut shell , lovely looking hotel but dated interior and fittings needs upgrading .
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Nicola

6.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Clean hotel, elegant entrance and stairs. It’s in a beautiful building and lovely town. Gorgeous Abbey right next door. Lovely walks nearby, but only if you like hills. Beds were uncomfortable and the pillows were like bricks. No air con and the windows in the room didn’t open, only the ones in the bathroom. Extras were offered via email which I accepted & filled in a form but nothing was implemented.
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