I saw more than one cockroach in my room.

Good for price.

Ok, so where to begin; I want to try and find something.... ANYTHING nice about this place. Got it! This place has a great location, and is close to local spots and the highway. The front desk staff was super nice and the check-in process was fast. the overall look of the room was fine for what it was and the price, but I am giving this place a one star for the following reasons: 1. ROACHES... this place has roaches and that is a non-starter for me, the moment I saw the roaches I immediately took everything out of this building. They also had "stink-bugs" but they only come around EVERYWHERE during so the fall so that's not on them. 2. Now to be fair (speculating) I think the reason for the roaches is because this ES (extended stay) has long-term residents that are here (subsidized by the government) as well as immigrants that live here permanently. And the children have been running non-stop for 6 hours until 2am...... and start right back up running at 9am and I understand this is something the hotel has no control over nothing says quality like having washed clothes spread out in the main lobby (again, this is a bad look for a hotel.....even though it's an issue with the customer) I would not recommend this place due to having roaches in it. This a older property and Marriott needs to invest some money to address the issues this place has.

Good evening, I have not received a refund for my shorts payment.

It was great for the price.

All i can tell the public is this. That the room was so bad and unkept, that there were stains on the fridge, bathrooom and walls that i ask a friend of mine who was staying at a different hotel if my daughter can share a bed with her friend from soccer, just so she was able to sleep the night. If the room was lets say $50 a night i could completely understand why the condition of the room looked the way it did and i would have to accept it based on the cost. But the room was over $200 just for one night and it was a complete disaster. The Extended Stay should be ashamed to allow anyone to stay in that specific hotel. I blame myself at the end of day for trusting Extended Stay to provide a sanatary place to stay. I literally slept on the foldout chair with my clothes on because i did not want to lay on bed and just to throw salt on the womb when i went to shower there was a roach inside the bathroom. Sorry but i have never left a review in my life for any service but when you are looking for a place to stay with family i think people should no that the Extended Stay in Westborough on computer blvd needs to be renovated like yesterday

Seems to be a lot of homeless or transients making the place undesirable. Manager and front desk were great. They moved me to another hotel

Bad noisy and broken doors. Kitchen had rotten electric plate, rust outside microwave and refrigerator.

The room did not meet my expectations. The refrigerator should not have been used by Extended Stay. It was physically stained (I believe that it was rust) and it was very loud. The bathroom lighting was dim and the fan in the bathroom was extremely loud.

The furniture is very, very worn. Not very comfortable. Floor very dirty. Would not want to stay here with young kids.

The smell is so bad

When we first arrived we saw 2 cockroaches in our room. I hate insects but even if I didnt, nobody likes to see that during their stay. Luckily we didnt see any after. Inside hotel looked old and had odd smell. Otherwise no issues.

Checking in was asked what room we wanted. I said whatever is easier. Lady said well what floor because there are rooms on 1st, 2nd and 3rd floors. I said well how about first floor. Lady then puts me on 3rd floor. Get into room and open cabinet in kitchen area and roaches are running around. Bathroom was also very unclean. Would not recommend.

Property was is much disarray. Outside entry, lobby and room were dirty. Hallways smelled, room floors were filthy. Refrigerator was rusty and noisey. Family domestic assault occured right in front of us out in the parking lot involving a man with a hammer, police called. This facility is in much need of repair. Staff was nice but would not stay there again.

The staff here are wonderful however the hotel is absolutely disgusting. The carpet was dirty and stained. The walls are filthy. The bed had hair everywhere and there were bugs in the room.

Loved how quiet and friendly the staff was

Odor, mold on wall in bedroom.

Facilities are old. Room is dirty.

Place is disgusting and there are families hanging outside smoking cigarettes at all hours of the night. The smell in the hotel is nauseating. Absolutely disgusted and lost $175!

Great staff at check in. Room was great, clean and comfortable.