8.2
Very Good

From 247 reviews

Cleanliness

8.4

Room Comfort

8.2

Location

8.4

Service and Facilites

8.2

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Traveller Reviews Hotel Santa Tecla Palace

Number of reviews per page
20
40
Top reviews
Meileen
icon- Family
Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

muy buenas atenciones
Antti
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Nice breakfast with spectacular views. Big swimming pool is complemented by access to the sea. In the weekend the pool gets crowded and loud. Good options for dining within walking disctance
Verified traveler

2.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Cons: Not centrally located. No ameneties in the area. Quite a drive from catania....; Expensive; Hidden charges- they charge for everyting including plain water; Basic service and decor. Hotel needs a good upgrade; No access to beach! Pool closes at 1900!; Pros: Good parking area; Free wifi. Definately wouldn't recommend.
Hayden
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Tidy, afordable, but little to do near the property. No gym, No irons in rooms and limited ammenities.
richard
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

One of the most beautiful hotels I have stayed in for a long time. Very clean and a extremely helpful staff
Giovanni

8.0

/10

Reviewed 87 week(s) ago

Hotels.com verified review

The hotel is sourrunded by a natural reserve. The settings are stunning. The hotel communal areas are beautiful and well cared for. The rooms are somewhat dated but still very good. choose a seaview room if you can. Staff was very friendly. Huge swimming pool. Access to the sea via a gangway, just hidillic. Lot's of fun!
Martina
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 91 week(s) ago

Hotels.com verified review

Hotel was lovely... pool area was fab with plenty of sunbeds for everyone. Plenty of free car parking. Restaurants were good but they lacked air con as did main hotel areas. Eating outside in 38degrees at night wasnt pleasant.
Michael
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 93 week(s) ago

Expedia Group verified review

Do yourself a huge favour and use this hotel for numerous day trip. Then relaxin the ocean front restaurant of an evening. Excellent staff and food
Sebastiano
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

Wonderful location by the sea
Cindy
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

Staff went out of there way for our late arrival, even told the kitchen to stay open so we could dine in the outside restaurant. Property is well maintained, clean and updated. Great place for the price and only 45 minutes to Mt Etna. Wish we could have stayed longer. Only negative was mattress was very hard, I like a firm mattress but not solid.
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Amanda
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 136 week(s) ago

Expedia Group verified review

We had a wonderful stay we always remember. Especially the sea was beautiful and perfect to relax.
Grace

10.0

/10

Reviewed 138 week(s) ago

Hotels.com verified review

We stayed here for two days and had a wonderful time. The views were incredible..the photos online do not do it justice! All personnel were kind and very accommodating. Room was clean and just the right size. Will definitely be booking again the next time we’re in Sicily.
Ragnar
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 149 week(s) ago

Hotels.com verified review

Nice hotel with good atmosphere. Close to Catania and many interesting places. There swimming pool is excellent
Verified traveler

4.0

/10

Reviewed 149 week(s) ago

Hotels.com verified review

Disappointing, infested with little bugs flying in the room. Bathroom much to be desired, old and barely any water pressure from the showerhead. We were given a room in the old part of the building in spite of having several rooms available in the renovated wing. Service is certainly not with a smile.
Aleksandra

10.0

/10

Reviewed 241 week(s) ago

Hotels.com verified review

Amazing location with great swimming pool. Very good breakfast including brioche with granita. Very good room with nice balcony. The only small negative point was a bit thin walls as you can hear the people from the room above is you.
Guido

10.0

/10

Reviewed 289 week(s) ago

Hotels.com verified review

Very nice hotel. Very good food in restaurant.
Verified traveler
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 298 week(s) ago

Expedia Group verified review

The situation of the hotel was excellent. The overall look of the lobby was beautiful. The pool was very clean and the pool attendants were helpful and friendly. Claudio the bellboy was really attentive and courteous. One of the reception staff was rude when challenged about the condition of the rooms. The electrician was incredibly rude. The bathroom in the room we booked had black mould in the bath and we were told that it was the silica. The room also smelled musty. The alarm cord was filthy. We asked the bathroom to be cleaned...but it was not done to the standard we expect of a 4 star hotel. We saw 4 other rooms...one had a bathroom in the same state and two others had no working aircon. When we informed front desk, he told us that he is the one who works in the hotel therefore he is the one who knows and asked us "whether we were the master of the hotel ? We eventually picked up the last available room with a clean bathroom but the paint was peeling of the ceiling. we were told it would be sorted but it was not done.
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Marjorie

8.0

/10

Reviewed 303 week(s) ago

Hotels.com verified review

It’s a nice hotel for relaxation. Weak wifi in our room. Food in the restaurant is great. Bfast was ok.
Verified traveler

10.0

/10

Reviewed 339 week(s) ago

Expedia Group verified review

Great hotel for exploring east and south Sicily with a comfortable room, parking facilities and great local restaurants
Martin

8.0

/10

Reviewed 347 week(s) ago

Hotels.com verified review

The hotel was very nice, clean and friendly. The opportunity to swim in the sea, via steps also nice. Take a snorkel for a great experience. So in summary a beautiful place to relax. The area is a bit quiet, but a maybe 5 restaurants in 20 minute walking radius.
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