Overall Ratings & Reviews Railay Bay Resort & Spa

Best hotel to stay on Railey beach. All staff are well trained and helpful. Efficient and professional services. The view is stunning. This is my 4th time staying with this hotel and I will come back again.

Bad breakfast, not invested, staff without manners. The equipment in the bathroom is broken. Do not check before the customer breaks.

Well, the rooms are clean, safe, right on the beach on both sides.

Nice spacious room, friendly staff, and amazing location.

Good room and service, there is a boat transfer from the pier

Overall, this resort is great (location, room). However, there are a some things such as breakfast and check in that needs to be improved

Hotel near the beach but walking distance from the pier, the reception is behind the pier.

Very good, the atmosphere is good. Nice receptionist Have a chance to go to rest again

Bad food Very little menu Staff do not speak well. The bathroom is not clean, the sink is dirty, short, not good.

Very good price. During this period, little tourists, beautiful beaches, the price includes breakfast and the boat transfer very good value.

The accommodation is right on the beach. Good service, very cool air, there is a boat to and from Ao Nam Mao pier. The parents are very impressed. Definitely come back.

The room is not yet ready when it's time for check-in, but please do not check-out. Return journey must be booked in advance. Was not notified by the staff Until almost falling off the device Having to pay for the boat, taxi back by ourselves. The staff can only say "Sorry". Service recovery is terrible. Does not solve any problems. Keep saying sorry

Lovely staff Impressive service at all levels ^^

The service is very good, even though it is Thai. The room is nice, clean, and a little hot.

Very good. Paying attention to customers. Accommodation is very good. The water flow is strong.

Good atmosphere, room is ok, but sometimes the housekeeper forgot to fill up because if not prepared, may have to ask for new but overall good

Bad service staff Chasing customers from 11:30 am. He informed us, but we haven't finished packing. Also, we came in at half-time already. Really should make some. The housekeepers come to stand before the fabric does not make a good face. When I told them to make a room, please. We then asked him to consider Do customers come to check in? Saw in a hurry to come around 3-4 times for the staff to knock the room. To be honest, I like to travel. But never met the staff like this We must not be satisfied with what we have found. The room was musty.

Service is very impressive. Excellent atmosphere because it is adjacent to the sea. Is very good. Recommended

Good service & location very warm welcome

Every time you come to Railay, here is a great place to stay. The accommodation is right on the beach, the atmosphere is good, the staff are cheerful.