Friendly professional and efficient check in. Fabulous apartment- everything we needed and more for a restful stay. Close to everything. Lovely views of the Richmond River. Terrific restaurants nearby. Highly recommend.

There was so much noise from ill fitting windows, ancient refrigerators, exhaust fan that can’t be turned off, street cleaners at 3.30am, rubbish collection bins at 4.30am and the playground opposite the building I didn’t get any sleep at all The toilet wasn’t cleaned properly and the manager had no idea how to run the bookings We paid over $300 per night for the worst experience we have ever experienced

The room was a good size and very clean. Shower was pretty good with plenty of hot water. Probably the best part was the large balcony which was great for a relaxing drink in the late afternoon. It wasn't a great view just overlooking the main street, but we didn't pay for a view so didn't care. Great location in Ballina very handy to shops and restaurants.

Friendly Staff

3rd time staying at the hotel, nothing changes! Great view of the Richmond river. Convenient location. Will stay again

Location

Only problems very few cooking utensils and no barbecue. Hair dryer needs updating.

The room was clean and comfortable. Requested a water view by email and also asked questions about check in via email but did not get a reply. When I telephoned about check in the person was helpful. The water view was lovely from the front of the hotel, unfortunately we had a car park view from the back of the hotel.

There are six of us three children three adults and plenty of room for all of us I would stay here again excellent and affordable for us all

Great view and good layout for families. Plenty of space and very convenient. Some parts of the unit were filthy. Dining table had built in grime we had to scrub to get off before we could eat. There was not enough dinner plates or cutlery despite checking with management before checking in as we were having a family dinner.

Right in the river. Everything we needed was in walking distance.

Great location. Dated decor, basic amenities.

Good location in town and by the river, very spacious rooms, we would happily stay again

Size of room

Beautiful spot.

Close to everything and friendly service

Communication was excellent when accessing after hours.

Great management and friendly staff. Very easy check in . I would recommend this property to anyone seeking a stay in beautiful Ballina.

I found this to be a great location and nice place to stay. There were 2 things that stopped me from giving a 5 star review. Firstly, Throughout the place there was a very strong smell of tobacco. This was an obvious smell inside the lifts and walking through the corridor to my room. I had to close my windows and doors to stop the smell from entering my room. Secondly, I found clothes hanging on the back of the bathroom door from the previous occupants. This raises questions to how much attention the cleaners take when preparing the room for the next guest. Besides the two negative feedbacks, I would book here again hoping for a better experience.

Property is old. Back street view