8.6
Very Good

From 109 reviews

Provided by travellers on
Cleanliness

9.0

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

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Traveller Reviews Thanh Lich Royal Boutique

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20
40

Customer reviews

Nguyen T. O. K.
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8.5

/10

Reviewed 66 week(s) ago

Phòng rộng, thoải mái. Nhưng dịch vụ khác như thuê xe máy, xe đưa tiễn sân bay đắt hơn nhiều so với giá thành bên ngoài View ăn sáng nhà hàng đẹp, đồ ăn ngon.

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Charlie N.
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9.7

/10

Reviewed 69 week(s) ago

All services are good at this price range, food is good
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1 people find it helpful

Accommodation's Reply
19 Dec 2023
Thank you for experiencing the service at our hotel. Wishing you a very interesting trip. Looking forward to welcoming you and your loved ones soon in the near future.
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QUYEN
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9.4

/10

Reviewed 85 week(s) ago

Khách sạn rất ổn áp và sạch sẽ, nhưng cách âm hơi kém. Wc hay phát ra tiếng ồn từ bồn cầu

2 people find it helpful

Phin
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6.3

/10

Reviewed 112 week(s) ago

Broken bathroom, broken toilet door.
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1 people find it helpful

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Nguyen T. M. H.
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10.0

/10

Reviewed 113 week(s) ago

Khách sạn sạch sẽ...đẹp .. nhìn mọi thứ rất chỉnh chu. Điều đáng nhắc tới là nhân viên ở đây cực kỳ nhiệt tình.. 10d cho mấy bạn nhân viên ở khách sạn này

4 people find it helpful

Lam T. A.
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10.0

/10

Reviewed 114 week(s) ago

Clean, smells good, good breakfast and friendly staffs, classic Hue interior design.

1 people find it helpful

Huynh N. Y.
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6.7

/10

Reviewed 120 week(s) ago

Noise. The road under construction is not convenient for cars
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2 people find it helpful

Nguyen T. H.
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9.7

/10

Reviewed 120 week(s) ago

Khách sạn rất đẹp. Phòng ốc đẹp và sạch sẽ. Nhân viên nhiệt tình và dễ thương. Vị trí rất thuận tiện để di chuyển, xung quanh nhiều hàng quán. Gia đình mình đến đúng dịp mặt tiền đang làm lại đường, lát lại đá nên cũng có chút bất tiện.

1 people find it helpful

Nong T. N. T.
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9.7

/10

Reviewed 135 week(s) ago

Phòng rộng rãi, thoải mái, màu gỗ kiểu thời xưa cũ cũ, ngay trung tâm đi lại thuận tiện

1 people find it helpful

Van T. H.
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6.3

/10

Reviewed 144 week(s) ago

Room is not the same as when booked. Report to the front desk, sleep for 1 night. The next night, the right room was booked. Also no welcome water. Bad
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2 people find it helpful

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Vu Thi T.
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6.2

/10

Reviewed 146 week(s) ago

Phòng mình đặt không giống hình và trước đó đã phụ thu thêm tiền để up phòng. Điều hoà nóng kinh dị. Đã báo nhưng khách sạn bảo đã sửa, đã bơm gas. Ở 3 đêm mà đieu hoa phả ra như cái quạt đuổi muỗi. Muốn khùng luôn. khách sạn hơi cũ. Nhân viên bảo vệ không được thân thiện cho lắm. Ngay trung tâm thành phố luôn. Nhưng với giá đó thì không hề xứng đáng. không kèm ăn sáng luôn nếu đặt qua app :) rất buồn vì trải nghiệm này
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9 people find it helpful

Thien P. N.
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9.7

/10

Reviewed 153 week(s) ago

Great, staff and rooms very OK. The hotel accidentally spilled the color of their shirt when washing but also apologized and did not charge me for laundry. Very pleased
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2 people find it helpful

LE THI L.
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9.7

/10

Reviewed 153 week(s) ago

Phòng ốc sạch sẽ, nhân viên nhiệt tình

1 people find it helpful

Nguyen T. P. T.
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8.5

/10

Reviewed 156 week(s) ago

Thoải mái như ở nhà, không gian rất Huế. Nhân viên vui vẻ, rất nhiệt tình.

2 people find it helpful

Hoa P. H.
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6.0

/10

Reviewed 158 week(s) ago

The first 2 days when I arrived at the hotel to fix it was very noisy, don't knock, I'm very bothered. Day 1: I just arrived and felt the noise, did I ask the staff to take me up to the room if the hotel was being repaired? Then immediately denied that it was not and left. Day 2: going back to the capital, it was very sunny and tired. I lay down to rest but could not rest because the hotel was drilling and drilling right opposite my room! I went down to comment with the reception and then went to have lunch. Reception apologizes and will fix it. However, I came back early in the afternoon and continued to repair and drill. Day 3: The hotel has been repaired, so there is no noise anymore. Why does the hotel fix it and make noise on the floor where there are guests? If the guest has commented, why not move the living room to another floor to avoid being affected? I recorded a clip of the noise very loud and clear, but I can't upload it here. Really disappointed with the treatment of a 4* hotel. This was the worst hotel experience of my travels.
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5 people find it helpful

Thao H.
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9.4

/10

Reviewed 162 week(s) ago

room a bit small. Exquisitely decorated, meticulous. blankets in the cold season are not warm enough. should support additional heating. Friendly, sweet staff.
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2 people find it helpful

Nguyen H. T. V.
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9.4

/10

Reviewed 162 week(s) ago

Phòng rộng rãi, thoáng, bạn lễ tân rất nhiệt tình và chu đáo

2 people find it helpful

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Hoang P. N.
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9.7

/10

Reviewed 164 week(s) ago

Very nice hotel with 4-5 stars standard, friendly and lovely staff, prime location right in the center
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Le Huong G. D.
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9.7

/10

Reviewed 164 week(s) ago

Phòng sạch sẽ, dịch vụ tốt. Khách sạn view đẹp, sẽ quay trở lại ❤️

2 people find it helpful

Vo Huyen T.
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9.1

/10

Reviewed 164 week(s) ago

Room was ok, no problem. But I suggest that the Receptionist should not greet guests and say "This is the cheapest room class of the hotel". Guests who have booked in advance should obviously know that. Is it too unprofessional to talk to guests like that?
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9 people find it helpful

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